Coronavirus UpdateView All Updates
Dear Family and Friends,
We understand the huge toll that separation has taken on our residents and families. We are excited to announce that our Genesis-affiliated Centers will now allow indoor visitation at all times and for all residents (regardless of vaccination status), with the exception of the three scenarios listed below. CMS, the federal agency that regulates nursing centers, has updated its visitation guidance due to high resident vaccination rates and a drop in COVID-19 cases around the country. read more
700 Marvel Road, Milford, DE 19963
Milford Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We also offer a dedicated memory support unit for residents with Alzheimer's or dementia. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Milford Center is a We Honor Veterans community partner!
Dementia Care Education by Genesis HealthCare is recognized by the Alzheimer’s Association® for incorporating the evidenced-based Dementia Care Practice Recommendations in the following topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication.
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- ShortStay care
- Transitional Care Unit
- LongTerm care
- Memory Support
- Cardiac Management Program
- Pulmonary Program
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- On-site Nurse Practitioner
- Attending Physicians
- Registered Nurses
- IV Therapy
- Total Parenteral Nutrition (TPN)
- Colostomy care
- Dementia care
- Personal care
- Pet therapy
- Podiatry care
- Wound care
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
- Private and Semi-Private Rooms
- Spacious rooms
- Private bathroom
- Fully air conditioned
- Individual climate control
- Activity room
- Fitness room
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Beauty Salon / Barber Services
- Cable Television
- Comfortable common and lounge areas to gather with friends and family
- Dining Room
- In-room dining options
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Mail and Newspaper Service
- Pets Permitted
- Phone service
- Wireless Internet
Brian ZaragozaCenter Executive Director
Brian Zaragoza started as the Center Executive Director in August of 2020. He is a Delaware local, born and raised just outside of Dover, DE. Brian received his undergraduate degree in Business Management from the University of Alabama, and his MBA in Healthcare Administration from the University of Colorado Denver. Before coming to Genesis, Brian worked in hospice in the Denver Metro Area and then as the Executive Director at a Skilled Nursing Facility near Aspen, CO. Brian is thrilled to be back in his home state of Delaware serving the Milford community. In his free time, Brian enjoys travelling, cooking, playing golf, riding his bike, and spending time with his fiancé Dylan, and his pup, Darby.
Dr. Alvaro Toledo RiveraMedical Director
Dr. Alvaro Toledo Rivera, MD is a Hospitalist at Bayhealth Kent Campus (formerly Kent General) and was named Medical Director at Milford Center in April of 2021. Dr. Toledo graduated from medical school at Universidad Industrial de Santander in Colombia and did his residency in Internal Medicine at Geisinger Medical Center in Danville, PA. He is also currently certified with the American Board of Internal Medicine. In 2019, Dr. Toledo was named Physician of the Year at Bayhealth Kent Campus and has recently served as a member of their COVID-19 task force. In light of the potential harm the pandemic poses for nursing home residents in particular, Dr. Toledo Rivera is vigilant in ensuring the safety and health of Genesis Healthcare’s patients. He stands behind the initiatives and processes Genesis has put in place and says, Safety is our top priority! If you would like to speak with me, please contact the Center at 302-422-3303.
KerriCenter Nurse Executive
Kerri was born and raised in Milford, Delaware. She graduated from Delaware Technical Community College in 2007. She continued her education and received her RN credentials in 2009. Her Bachelors of Nursing Science was obtained in 2015 from Wilmington University at which she is pursuing her Master’s Degree. Kerri started her long term care career in 2008. She also has experience in acute hospital and hospice care. Her certifications include Wound and Ostomy care from Wound, Ostomy, and Continence Nurse Society (WOCN). She also has a certification in Nursing Home Infection Prevention from The Centers for Disease Control and Prevention (CDC). She has done community research on how nutrition impacts the body and hands on hospital research on the prone position of ventilated patients impacted from COVID 19. Her community involvement has been at the Delaware Food Bank, Milford Pop Warner, and Delaware Express Travel Softball. Kerri takes pride in improving the quality of life in long term care and maintaining the maximum potentials of any individual living with disabilities. She has 2 children in college and resides in Harrington with her husband of 20 plus years.
Erica MansfieldDirector of Admissions & Marketing
Erica started at Milford Center in November 2018 as a part time receptionist. During that time she was asked to assist in the Admissions Department as the Assistant. She quickly learned the admissions process and was promoted to full time. Erica is a Delaware native and lives in Harrington with her family. Placing your loved one in a nursing facility can be overwhelming, and she strives to make that transition as smooth as possible for both the patient and family.
Susan JordanDirector of Rehabilitation
Susan Jordan, the Director of Rehabilitation, has been with Genesis Milford Center since September 2019 and with Genesis Rehabilitation Services since 2009. Her career in rehabilitation began in 2006. Susan was born and raised on the Eastern Shore of Maryland and attended Salisbury University and Anne Arundel Community College where she received her Physical Therapist Assistant Degree. She enjoys the outdoors, going to the beach, sports, spending time with her dog, Raven and cat, Camo. Susan and her team are committed to ensuring quality treatments for successful recovery for transition to home or the next level of care.
Amy Ferguson-MooreDementia Director
Amy Ferguson-Moore is a Certified Dementia Practitioner and Alzheimer's Association trained Support Group Facilitator. She has approximately 20 years experience working with individuals diagnosed with dementia. She joined the team at Milford Center in 2019 as the Dementia Program Director. She enjoys volunteering on the committee for the Rehoboth Beach Walk to End Alzheimer's as the Logistics and Social Media chair. She is committed to ensuring the highest quality of care for residents of the Memory Support unit.
"I want to thank each and every one, the nurses and CNAs and cleaning people and anyone else who helped me while I was in your Center. You made my stay great. Thank you so much." - G.I.
"We are so grateful for all you did for us when Mom first got sick. Thanks to everyone at Milford Center, she is now so much better. Your kindness will not be forgotten." - M.S.
"My stay was very short, but the time I was there, everyone was so nice and took very good care of me. Everyone was so friendly. The nurses that dispense meds were great...all of the staff assigned to me were great and friendly...this is a great place. I have no complaints. If I ever have to go anywhere in the future, it will be here. You all are GREAT!! You are all so helpful and everyone is so friendly. Your place is top notch. Thanks for everything." - L.W.
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