Milford Center
700 Marvel Road, Milford, DE 19963
Main Phone Number: 302-422-3303
Milford Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We also offer a dedicated memory support unit for residents with Alzheimer's or dementia. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Milford Center is a We Honor Veterans community partner!
Dementia Care Education by Genesis HealthCare is recognized by the Alzheimer’s Association® for incorporating the evidenced-based Dementia Care Practice Recommendations in the following topic areas: Alzheimer’s and dementia, person-centered care, assessment and care planning, activities of daily living, and behaviors and communication.
Services
- ShortStay care
- LongTerm care
- Memory Support
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- On-site Nurse Practitioner
- Attending Physicians
- Registered Nurses
- IV Therapy
- Total Parenteral Nutrition (TPN)
- Colostomy care
- Dementia care
- Personal care
- Pet therapy
- Podiatry care
- Wound care
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
Amenities
- Private and Semi-Private Rooms
- Spacious rooms
- Private bathroom
- Fully air conditioned
- Individual climate control
- Activity room
- Fitness room
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Beauty Salon / Barber Services
- Cable Television
- Comfortable common and lounge areas to gather with friends and family
- Dining Room
- In-room dining options
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Housekeeping
- Mail and Newspaper Service
- Pets Permitted
- Phone service
- Telephone
- Wireless Internet

Dr. Alvaro Toledo Rivera
Medical DirectorDr. Alvaro Toledo Rivera, MD is a Hospitalist at Bayhealth Kent Campus (formerly Kent General) and was named Medical Director at Milford Center in April of 2021. Dr. Toledo graduated from medical school at Universidad Industrial de Santander in Colombia and did his residency in Internal Medicine at Geisinger Medical Center in Danville, PA. He is also currently certified with the American Board of Internal Medicine. In 2019, Dr. Toledo was named Physician of the Year at Bayhealth Kent Campus and has recently served as a member of their COVID-19 task force. In light of the potential harm the pandemic poses for nursing home residents in particular, Dr. Toledo Rivera is vigilant in ensuring the safety and health of Genesis Healthcare’s patients. He stands behind the initiatives and processes Genesis has put in place and says, Safety is our top priority! If you would like to speak with me, please contact the Center at 302-422-3303.

Erica Mansfield
Director of Admissions & MarketingErica started at Milford Center in November 2018 as a part time receptionist. During that time she was asked to assist in the Admissions Department as the Assistant. She quickly learned the admissions process and was promoted to full time. Erica is a Delaware native and lives in Harrington with her family. Placing your loved one in a nursing facility can be overwhelming, and she strives to make that transition as smooth as possible for both the patient and family.

Susan Faulkner
Director of RehabilitationSusan Faulkner, Director of Rehabilitation, has been with Milford Center since September 2019 and with Powerback Rehab since 2009. Her career in rehabilitation began in 2006. She was born and raised on the Eastern Shore of Maryland and attended Salisbury University and Anne Arundel Community College where she received her Physical Therapist Assistant Degree. Susan and her husband Blake enjoy going to the beach, being outdoors, watching sports and spending time with their family and friends. Susan and her team are committed to quality treatments for successful recovery for transition to home or the next level of care

Heidi Shaffer
Director of NursingHeidi has been with the Milford Center since September 2018. She started as a LPN going back to school for her RN while climbing the career ladder from Unit Manager to Director of Nursing. Heidi currently resides in Felton with her loving husband and two small children. She is also a grandmother to three from her two adult children.
Heidi’s priority is the safety and well-being of her residents while providing compassion, commitment, and care.
Testimonials
"I want to thank each and every one, the nurses and CNAs and cleaning people and anyone else who helped me while I was in your Center. You made my stay great. Thank you so much." - G.I.
"We are so grateful for all you did for us when Mom first got sick. Thanks to everyone at Milford Center, she is now so much better. Your kindness will not be forgotten." - M.S.
"My stay was very short, but the time I was there, everyone was so nice and took very good care of me. Everyone was so friendly. The nurses that dispense meds were great...all of the staff assigned to me were great and friendly...this is a great place. I have no complaints. If I ever have to go anywhere in the future, it will be here. You all are GREAT!! You are all so helpful and everyone is so friendly. Your place is top notch. Thanks for everything." - L.W.