Willows Center - Ratings

Willows Center
4out of 5 - 119 Customer Satisfaction Ratings

723 Summers St., Parkersburg, WV 26101

4Overall Rating

Oct 07, 2021

Is there anyone you would like us to recognize that made your stay special?
She enjoyed all of the staff. She was very satisfied the way she was treated.

Jul 25, 2022

Is there anyone you would like us to recognize that made your stay special?
Everything is fine.

Jun 29, 2022

Is there anyone you would like us to recognize that made your stay special?
Probably his name was Keith, he delivered the meals and helped her.

Jun 09, 2022

Is there anyone you would like us to recognize that made your stay special?
Laura, Tracy, Guy, Tammy and Tabitha. They were compassionate, caring, very loving and nurturing; they were very helpful and they inspired me to do better.

Jun 09, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapy people.

Jun 09, 2022

Is there anyone you would like us to recognize that made your stay special?
The physical therapist and the occupational therapist and a couple of the CNAs that were on the midnight shift.

May 23, 2022

Is there anyone you would like us to recognize that made your stay special?
Tracy and Lori.

Apr 15, 2022

Is there anyone you would like us to recognize that made your stay special?
The people from the physical therapy and all the staff. 

Apr 08, 2022

Is there anyone you would like us to recognize that made your stay special?
She was an aide. She was good to me.

Apr 08, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapist and nurses were good.

Apr 07, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapy department was really good to her. There was this one nurse I can't remember her name, but she was really good in giving her medicine.

Mar 22, 2022

Is there anyone you would like us to recognize that made your stay special?
Therapy staff.

Mar 15, 2022

Is there anyone you would like us to recognize that made your stay special?
The social worker.

Feb 22, 2022

Is there anyone you would like us to recognize that made your stay special?
Tracy, Guy and Lori, they were just special.

Jan 24, 2022

Is there anyone you would like us to recognize that made your stay special?
They were all good.

Jan 18, 2022

Is there anyone you would like us to recognize that made your stay special?
All of the staff were wonderful.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
All of them.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The facility probably does a physical update, people there are awesome we realized how competitive the industry is, the facility is because it's just like a resort, the temptation is always to go check them out the people there make them great. We are happy to work with them.

Nov 23, 2021

Is there anyone you would like us to recognize that made your stay special?
They have done exceptionally well considering the chaos caused by COVID and their restrictions.

Nov 05, 2021

Is there anyone you would like us to recognize that made your stay special?
They worked really hard.

Nov 05, 2021

Is there anyone you would like us to recognize that made your stay special?
No, we're pretty happy.

Oct 08, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't remember her name but she was good to me.

Sep 30, 2021

Is there anyone you would like us to recognize that made your stay special?
Penny.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
She just really enjoy her stay there.

Sep 27, 2021

Is there anyone you would like us to recognize that made your stay special?
Her first name is Tracy, she was always friendly and joking around. Pam is always good and helpful.

Sep 01, 2021

Is there anyone you would like us to recognize that made your stay special?
Tracy the CNA

Aug 19, 2021

Is there anyone you would like us to recognize that made your stay special?
Social Worker Robby and Mary the Speech Therapist. Mary came in every morning and cut up her food. She was just as sweet as any person could be. Robby on the other hand was very efficient. She got things done quickly and on time.

Aug 12, 2021

Is there anyone you would like us to recognize that made your stay special?
The PT department was really good.

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
No. They all treat me nice.

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't know her name. She comes around and brings the trays and helps you to the bathroom and stuff. She was wonderful. She even came in the day I was leaving and gave me a hug and told me she was going to miss me.

Jun 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They were very good. I would recommend them to anyone. They did an excellent job. The food wasn't that good at times.

Jun 21, 2021

Is there anyone you would like us to recognize that made your stay special?
The food was really bad in my last few weeks and they didn't considerate my diet. The wound care was excellent. The CNAs and nurses most of them were very nice.

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