Westwood Center - Ratings

Westwood Center
4out of 5 - 92 Customer Satisfaction Ratings

20 Westwood Medical Park, Bluefield, VA 24605

4Overall Rating

Apr 22, 2022

Is there anyone you would like us to recognize that made your stay special?
Rebecca. She was very good.

Apr 22, 2022

Is there anyone you would like us to recognize that made your stay special?
Mary. She worked on a day shift.

Apr 20, 2022

Is there anyone you would like us to recognize that made your stay special?
All of the staff are wonderful except for one nurse

Apr 07, 2022

Is there anyone you would like us to recognize that made your stay special?
Becka and the physical therapist.

Mar 17, 2022

Is there anyone you would like us to recognize that made your stay special?
 CNA is caring and is very nice.

Mar 01, 2022

Is there anyone you would like us to recognize that made your stay special?
An aide, there were two of them, Randy and Mary. She really liked them.

Feb 23, 2022

Is there anyone you would like us to recognize that made your stay special?
One lady of the therapy department.

Feb 08, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses were helpful.

Jan 19, 2022

Is there anyone you would like us to recognize that made your stay special?
The collared lady named Mary.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
Joan, I had a real good experience with her and I trust her. 

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They've been wonderful.

Nov 24, 2021

Please use the space below for any comments, suggestions, or concerns
For my mom because she is on a mechanical soft diet. So it's a special diet. Once she has been changed to that's worked out really well. I do. I want to give some complements actually to the speech pathologist, Beth, who has helped my mom with the mechanical soft diet. She has taught our family about our taste buds and how your taste buds change from you're a normal adult to when you become 90 years old. And she has taught us that sweetness, the sugar is the last taste bud that elderly people can taste. All of the other taste buds disappear. My mom she eats her cookies basically so we're trying to find as nutritious cookies that she can taste and that would be healthy for her. And Beth the speech pathologist has helped us otherwise my mom was not eating. And we're not going to put her on a feeding tube. Beth helped. We've been able to get enough nourishment into my mom with her nutrition drink, the protein drink and then eating a nutritious cookie. So it's worked out really well and that's what we're grateful for. And then the other compliment is to the nurses and the CNAs. Their consistency of their staff and their longevity is really helpful when my mom, she's 94 and she is really doing well for a 94. The longevity of their service and their work and their knowledge all of what you've asked about, that is so helpful and is really a lifeline to our mom.

Nov 11, 2021

Is there anyone you would like us to recognize that made your stay special?
Marybeck, she is wonderful.

Nov 11, 2021

Please use the space below for any comments, suggestions, or concerns
Overall, we've had a good experience, he's been there for over a year now and he's received excellent care. If there's been an issue or whatever, people contacted me to make me aware of it.

Nov 02, 2021

Is there anyone you would like us to recognize that made your stay special?
Ronnie and Mary.

Jul 28, 2021

Is there anyone you would like us to recognize that made your stay special?
PT and OT was great to me.

May 26, 2021

Is there anyone you would like us to recognize that made your stay special?
He was satisfied with them.

Apr 28, 2021

Is there anyone you would like us to recognize that made your stay special?
Everybody did well on me, the aides and everybody and they brought my meal. I think they have an excellent team there.

Apr 26, 2021

Is there anyone you would like us to recognize that made your stay special?
I want to thank all of them for the help.

Apr 23, 2021

Is there anyone you would like us to recognize that made your stay special?
They did really good to me.

Mar 22, 2021

Is there anyone you would like us to recognize that made your stay special?
They were excellent to me.

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