Sutton Hill Center
1801 Turnpike Street, North Andover, MA 01845
Awards and Affiliations
Sutton Hill Center provides both ShortStay and LongTerm Care options. We are comprised of four distinct care units and Sutton offers skilled Medical Management with attending physician oversight as well as intensive rehabilitation including Physical, Occupational and Speech Therapies delivered by our own, on-site licensed team of rehabilitation specialists. We are conveniently located on Turnpike St./Route 114 in North Andover, MA and situated on the border of picturesque Harold Parker State Forest. Sutton is proud to offer a committed and experienced team of professionals whose dedication is exemplified by their longevity. Multiple Sutton Hill team members, from leadership to front-line, boast of 10, 15, and 20 years of continuous service.
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Services
- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- On-site Medical Director
- On-site Nurse Practitioner
- Attending Physicians
- Registered Nurses
- IV Therapy
- Audiology care
- Bariatric specialties
- Colostomy care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Vision care
- Wound care
- X-ray
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
Amenities
- Private and Semi-Private Rooms
- Spacious rooms
- Private bathroom
- Fully air conditioned
- Activity room
- Wellness programs
- Private hospice room
- Sunroom
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Private balcony/ porch / patio
- Scenic views
- Beauty Salon / Barber Services
- Cable Television
- Café with always available menu options
- Comfortable common and lounge areas to gather with friends and family
- Country kitchen
- Dining Room
- In-room dining options
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Housekeeping
- Laundry facility on-site
- Mail and Newspaper Service
- Pets Permitted
- Pharmaceutical delivery service
- Phone service
- Telephone
- Wireless Internet
- Baby Grand Piano
Jennifer Shaw, LNHA, MS, LSW
AdministratorJenna found her passion for working with the geriatric population, their families, and the staff who take care of them while working in Adult Day Health Care centers as Program Director and Social Worker. This led her to pursue and successfully earn a master’s degree in the Management of Aging Services. Her growing passion, competence, and experience expanded in her role as Director of Social Services. Here she gained direct experience in a Skilled Nursing Facility and completed her Administrator in Training Program. Jenna is delighted to join the Genesis team as Administrator and to serve the community at Sutton Hill Center with compassion, skill, and care.
Dr. Amanda Hernandez
Medical DirectorDr. Hernandez is a graduate of University of the East Ramon Magsaysay Memorial Medical Center, Manila, Philippines. She trained at Massachusetts General Hospital in Geriatrics and has completed the Certification in Medical Direction by the AMDA/Society for Post Acute and Long Term Care Medicine. Dr. Hernandez has served as both Medical Director and Attending Physician in multiple clinical settings in both Massachusetts and New Hampshire, and at present is working with Vantage Healthcare providing Primary Care to her patients at Assisted Living, Memory Care, and Skilled Nursing Facilities. Dr. Hernandez has long been fascinated by the art of caring for the older patient. Adults above the age of 65 are the most frequent utilizers of health care resources. Frailty and multiple comorbidity in these patients make their care complex and drive up health care costs. Of great interest to Dr. Hernandez are current advances in the multidisciplinary approach to patient care, as is the creation of protocols that can improve in-hospital care as well as care transitions for this complex patient population.
Pamela O'Neill, RN, BSN
Director of NursingPam has been working in long term care for over 30 years. Originally starting as a CNA, Pam has worked in many roles including Unit Manager, Staff Development Coordinator, Assistant Director of Nursing, Infection Preventionist where she gradually worked her way up to Director of Nursing. She went to The University of Lowell where she received her Bachelor’s of Nursing. As Director of Nursing, Pam strives to ensure high quality care and positive outcomes for all of Sutton Hill’s residents and patients.
Lindsey Thurlow
Director of Admissions & MarketingLindsey is a graduate of the University of Massachusetts, Amherst where she received a Bachelor of Science in Biology. She started with Genesis in February of 2021 as a lab assistant and graduated into her current role in the summer of 2021. Lindsey has a strong desire to establish connections with patients and their loved ones to ensure they receive the best possible care and support. She is excited and passionate to help make the transition to long term care as comfortable as possible for residents and their loved ones.
Kerry Bourgeois, OTA, COTA, CCI
Director of RehabilitationKerry Bourgeois is an Occupational Therapy Assistant who specializes in Geriatrics, cardiopulmonary disease and focuses on holistic patient care to help patients move on to the next level of care. She graduated from North Shore Community College in 2009 in the Occupational Therapy Assistant's accelerated program with honors. She received her certification in 2015 as a certified clinical Instructor through AOTA to become a field work educator. Kerry enjoys sharing her knowledge of the OT field and educating students entering the rehab field in the clinical setting. In 2019 she was recognized by the New England Occupational therapy Council for Outstanding Fieldwork Educator award. Kerry also sits on the advisory board for NSCC for their OTA program. Kerry's focus as Director of Rehab is to improve patients’ quality of life and help them to achieve the highest level of independence, while delivering top quality rehab services in a welcoming environment.
Kara Desrosiers
Director of Social ServicesKara is a graduate of Fitchburg State University where she received a Bachelor's degree in Human Services. Kara, who has a License in social work, originally spent time working for the Department of Children and families before she transitioned to social services at Genesis. Kara has been with Genesis for over 15 years and is an essential part of ensuring our residents and rehab patients get the necessary services provided to them.
Salute to Nurses Letters: Hospitals S-W
By Boston.com for Salute to Nurses 2019:
I salute Kirsten for her compassion, respect, professionalism, patience, and kindness to my 92-year-old father. She has been caring for him in this nursing home since my mother passed away a year ago. I cannot even find words for how amazing Kirsten is. Consistently patient and kind, she always listens to my concerns and acts quickly to ensure that my dad is well taken care of. I also love watching her with all of the other elderly patients—the respect and compassion that she shows to each of them is so overwhelming it has actually brought tears to my eyes.
As a nurse myself, I understand how difficult it can be to give our patients the very best care, and I often find Kirsten going that extra step. She sits with my dad and her other patients and respects their feelings, a remarkable trait for a younger nurse. Thank you, Kirsten, for all that you do.
—Nominated by Carla Moriarty
