Springbrook Center - Ratings

Springbrook - ME
4out of 5 - 269 Customer Satisfaction Ratings

300 Spring Street, Westbrook, ME 04092

4Overall Rating

Feb 18, 2021

What did you like best about your stay? What did we do well?
All the nurses were great.
What could we improve? What did you like most?
Better food

Feb 16, 2021

What did you like best about your stay? What did we do well?
The kindness and graciousness of all the people at springbtook therapist and nurses and pulmonary people were absolutely amazing

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
 I would recommend them all, honestly.

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
I forgot their names. But he is happy for everybody.

Mar 11, 2022

Is there anyone you would like us to recognize that made your stay special?
The PT and OT were really good.

Mar 01, 2022

Is there anyone you would like us to recognize that made your stay special?
the therapists.

Feb 21, 2022

Is there anyone you would like us to recognize that made your stay special?
The students there were amazing to her.

Feb 08, 2022

Is there anyone you would like us to recognize that made your stay special?
There were two nurses that were really nice.

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
 PT. The doctors who visited me before was good too.

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
A lady in the day shift, she was very good and the therapist were very good.

Jan 25, 2022

Is there anyone you would like us to recognize that made your stay special?
the doctor, and everybody were very good.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
CNAs night shift African from Congo and Ruanda, the social worker and the Front desk

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapy people. They were very good.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
the whole staff is wonderful

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They are all pretty good.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all good. I thought everybody was nice.

Dec 14, 2021

Is there anyone you would like us to recognize that made your stay special?
I would like to give a huge appreciation to the staff. They listen to my concerns and give a solution.

Dec 09, 2021

Is there anyone you would like us to recognize that made your stay special?
They are the 2nd floor.

Dec 06, 2021

Is there anyone you would like us to recognize that made your stay special?
They done well with him.

Nov 22, 2021

Is there anyone you would like us to recognize that made your stay special?
No. He seems to be happy there.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
The two physical therapists, the women, they were great. I don't know their name.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurse that took care of my grandma was awesome.

Nov 04, 2021

Is there anyone you would like us to recognize that made your stay special?
Many people do not understand how difficult it is to deal with the patient. I think they do a very good job because they tried to involve these patients to the activities the best they can. I admire them working with these patients everyday.

Oct 26, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapist

Oct 19, 2021

Is there anyone you would like us to recognize that made your stay special?
 the directory of therapy. I would love to thank her because she was tremendously helpful in listening and answering my questions and helping me with learning how the discharge process works.

Oct 18, 2021

Is there anyone you would like us to recognize that made your stay special?
I would say, the therapy team.

Oct 14, 2021

Is there anyone you would like us to recognize that made your stay special?
The staff did what they could with what they have. But otherwise they were very good. One nurse can't remember her name but she was phenomenal.

Aug 25, 2021

Is there anyone you would like us to recognize that made your stay special?
Everybody was very good.

Aug 04, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all really good.

Aug 02, 2021

What did you like best about your stay? What did we do well?
Some rehab.

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
No. They were all good there. All the nurses were good.

Jul 14, 2021

What did you like best about your stay? What did we do well?
The people
What could we improve? What did you like most?
Just keep the staff they are super

Apr 29, 2021

What did you like best about your stay? What did we do well?
Every one treated me very [illegible] very welcome.

Feb 25, 2021

What did you like best about your stay? What did we do well?
My mother was admitted after a hip fracture. She has advanced dementia. Admission communication was good. She cannot express her needs at all. You need a communication plan for patients who cannot advocate/ express themselves.

Feb 18, 2021

What did you like best about your stay? What did we do well?
Quiet at night
What could we improve? What did you like most?
Food

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