Southern Ocean Center - Ratings

Southern Ocean Center
4.1out of 5 - 211 Customer Satisfaction Ratings

1361 Route 72 West, Manahawkin, NJ 08050

4.1Overall Rating

Aug 24, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurses, Brie and Maria, there were a couple of Maria's, this one she was a very small Filipino or Asian woman.

Aug 24, 2021

Is there anyone you would like us to recognize that made your stay special?
They have an excellent therapist.

Aug 18, 2021

Is there anyone you would like us to recognize that made your stay special?
Chris was an excellent therapist and Maria was very caring and helpful.

Aug 10, 2021

Is there anyone you would like us to recognize that made your stay special?
Everyone was great to me.

Aug 04, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapist, that was pretty good.

Jul 22, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't remember any of their names, but the CNAs and the nurses were wonderful. They attended to everything that I needed. There wasn't anyone that didn't deserve an accolade.

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
All the nurses were very nice.

Jul 07, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurses and the assistant nurses were very good.

Jul 07, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurse, Marie, she was very good, she was really nice.

Jun 30, 2021

Is there anyone you would like us to recognize that made your stay special?
No

Jun 03, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

May 27, 2021

Is there anyone you would like us to recognize that made your stay special?
I just thought the food was not up to par. My husband seemed to say it was okay, so I guess it was, but it didn't seem to be up to par.

May 25, 2021

Is there anyone you would like us to recognize that made your stay special?
It was a good place I can say.

May 25, 2021

Is there anyone you would like us to recognize that made your stay special?
I received excellent care. The nurses were wonderful.

May 24, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

May 24, 2021

Is there anyone you would like us to recognize that made your stay special?
The two staff members its Sofia and Mariah. My room mate need extra care and they extend their help to him.

Apr 13, 2021

Is there anyone you would like us to recognize that made your stay special?
If she needs to go back and needs help I would choose Genesis for her.

Apr 07, 2021

Is there anyone you would like us to recognize that made your stay special?
They took very good care of me there.

Mar 23, 2021

Is there anyone you would like us to recognize that made your stay special?
They treat you well.

Mar 08, 2021

Is there anyone you would like us to recognize that made your stay special?
I just thought they treated her very well.

Mar 04, 2021

Is there anyone you would like us to recognize that made your stay special?
They were nice. It was a good experience, but the food was terrible.

Mar 03, 2021

Is there anyone you would like us to recognize that made your stay special?
This place makes me walk again. I don't have enough words to say thank you. They should be recognize with high praises. I'm alive because of them.

Feb 17, 2021

Is there anyone you would like us to recognize that made your stay special?
None

Feb 11, 2021

Is there anyone you would like us to recognize that made your stay special?
No

Feb 05, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Jan 27, 2021

Is there anyone you would like us to recognize that made your stay special?
None

Jan 21, 2021

Is there anyone you would like us to recognize that made your stay special?
It was very good.

Jan 21, 2021

Is there anyone you would like us to recognize that made your stay special?
They just need to continue the great rehab and good nursing. Everything was done very nicely to him.

Jan 18, 2021

Is there anyone you would like us to recognize that made your stay special?
No

Jan 12, 2021

Is there anyone you would like us to recognize that made your stay special?
I will definitely recommend the facility because they're very compassionate.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
I believe that it was an enjoyable stay.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
N/A

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
No concerns to add.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
The staff is excellent so is food. My room kept nice and clean.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
N/A

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
To get discharged and get all apartment.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
Have to wait for care sometimes. Some staff are very caring. I don't like some CNAs.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
N/A

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
I could not have asked for better care!

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
Very good short staffed. Food staff was accommodating not enough people. Most staff is good. Overall I am very happy. The staff is (illegible) and kind.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
N/A

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
N/A

Dec 17, 2020

Is there anyone you would like us to recognize that made your stay special?
Not really. I found it an interesting experience.

Dec 17, 2020

Is there anyone you would like us to recognize that made your stay special?
They took good care of me. My experience there was good considering the situation. They treated me great.

Dec 17, 2020

Is there anyone you would like us to recognize that made your stay special?
We are very happy and they made suggestion for her good sake.

Dec 17, 2020

Is there anyone you would like us to recognize that made your stay special?
They're all very helpful and considerate.

Dec 01, 2020

Is there anyone you would like us to recognize that made your stay special?
none.

Nov 27, 2020

Is there anyone you would like us to recognize that made your stay special?
I haven't been there for a long time. I think they are doing a good job.

Nov 27, 2020

Is there anyone you would like us to recognize that made your stay special?
No, not at this time. I just wish the Covid 19 would end so we can get into the facility to visit more often that's it.

Nov 18, 2020

Is there anyone you would like us to recognize that made your stay special?
I wish that they could fine some ways to let immediate family members to see their loved ones just a little bit more. The staff have been wonderful.

Nov 18, 2020

Is there anyone you would like us to recognize that made your stay special?
I would like them to be open so that I could go in and would not stay outside in a cold weather.

Nov 17, 2020

Is there anyone you would like us to recognize that made your stay special?
They have been wonderful so far. They have always been nice, professional and friendly.

Nov 16, 2020

Is there anyone you would like us to recognize that made your stay special?
No. I just hope the virus gets out so we can see each other more frequently.

Nov 10, 2020

Is there anyone you would like us to recognize that made your stay special?
I would like to be with my wife more.

Nov 09, 2020

Is there anyone you would like us to recognize that made your stay special?
I have a good relationship with the staff.

Oct 21, 2020

Is there anyone you would like us to recognize that made your stay special?
It's exceptional. The staff does work together as a team. John Meyers the executive director, he works great and a fantastic leader. He's an outstanding leader.

Oct 20, 2020

Is there anyone you would like us to recognize that made your stay special?
They did a good job with communication in handling the COVID. They keep me informed.

Oct 20, 2020

Is there anyone you would like us to recognize that made your stay special?
I guess on a case to case basis if they could move the patients into the dining room or let them out a little bit.

Oct 01, 2020

Is there anyone you would like us to recognize that made your stay special?
I was disappointed with the food.  Aside from that they did a good job on my hip.

Sep 16, 2020

Is there anyone you would like us to recognize that made your stay special?
They were all excellent.

Sep 15, 2020

Is there anyone you would like us to recognize that made your stay special?
He hates the food , but he likes it there. It's quite difficult to communicate sometimes when you tried calling them.

Sep 15, 2020

Is there anyone you would like us to recognize that made your stay special?
The executive director was good. They keep good jokes to her to make her feel comfortable every time. I know every single time I left her by watching in the window where she's at and I'm comfortable that she's doing fine.

Sep 15, 2020

Is there anyone you would like us to recognize that made your stay special?
I thought the PT was excellent. I like the people they were good intelligent and helpful.

Sep 14, 2020

Is there anyone you would like us to recognize that made your stay special?
They were good people, they were nice. I don't know how they do that job because I couldn't do it. They got these old people, they don't know what they are doing and they're out of their minds and I feel bad for them. I don't know how they deal with that every day. They are special people. Not everybody can do that job.

Sep 09, 2020

Is there anyone you would like us to recognize that made your stay special?
There were some staff that were phenomenal. They were friendly and accommodating but then every once in a while we had an aide that was lazy. The only other thing is some of the food left a little bit to be desired. The therapists were outstanding people.

Sep 09, 2020

Is there anyone you would like us to recognize that made your stay special?
He was very pleased. They need improved communication. I know they have a lot of patients, but each of their family member is important to them. It could've been better on communication. I thought it would be important to just checking in to give an update.

Aug 03, 2020

Is there anyone you would like us to recognize that made your stay special?
They took good care of me. They did a good job in getting me back on my feet.

Jul 23, 2020

Is there anyone you would like us to recognize that made your stay special?
I think when someone pushes the button to get a nurse, a female should have a female nurse, and a male should have a male nurse. I think their understaffed too.

Jul 22, 2020

Is there anyone you would like us to recognize that made your stay special?
I think they need to answer the phone or give some updates to the family member. She really didn't get any rehab because of the virus.

Jul 15, 2020

Is there anyone you would like us to recognize that made your stay special?
The food was outstanding, it was so good. The nurses were very compassionate and caring. The therapist were excellent as well.

Jul 14, 2020

Is there anyone you would like us to recognize that made your stay special?
I'm glad to be home.

Jun 25, 2020

Is there anyone you would like us to recognize that made your stay special?
He was very please with all the nurses that cared for him.

Jun 12, 2020

Is there anyone you would like us to recognize that made your stay special?
They were really challenged for the pandemic. I thought they did an excellent job of communicating with families and being transparent about the situation, and I really appreciated that.

Jun 09, 2020

Is there anyone you would like us to recognize that made your stay special?
She was having breathing problem and they were supposed to do x-rays before releasing her and they didn't and within a span of a short time she wound up in the hospital with pneumonia. Normally they're great. Other than that I have no complaints about them.

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