Shenandoah Center - Ratings

Shenandoah Center
3.8out of 5 - 92 Customer Satisfaction Ratings

50 Mulberry Tree Street, Charles Town, WV 25414

3.8Overall Rating

Jun 24, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurses and aides were wonderful.

May 26, 2021

Is there anyone you would like us to recognize that made your stay special?
I was never allowed inside, but the women I met were really nice.

May 20, 2021

Is there anyone you would like us to recognize that made your stay special?
Everyone treated me with compassion. They just don't have enough staff.

Mar 08, 2021

Is there anyone you would like us to recognize that made your stay special?
They need more help. They don't have staff to help you out on what you're trying to do. They really tried doing what they could.

Jan 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They need to get a better way of getting medications to people that need it. They also need to have a few more people on staff.

Jan 21, 2021

Is there anyone you would like us to recognize that made your stay special?
I'm sure that there are things that could have been improved, but everyone who came in my space there did what they're supposed to do and helped you anything that you needed. I was quite pleased.

Nov 09, 2020

Is there anyone you would like us to recognize that made your stay special?
I have been so impressed with how they've handle the situation through this virus quarantine and how the administrator keeps families apprised of the situation with a family zoom call weekly. Lets us know how things are going. They've just been terrific at keeping us informed and trying to do everything they can to let the families see their loved ones either outside when it was possible but at windows and when it clears will have the inside social distancing visits. But they've done an excellent job throughout this situation. They've done a lot to make it easier than it could have been. And they've all been safe. Our loved ones have been safe and healthy throughout. I know because that's all they've done.

Nov 09, 2020

Is there anyone you would like us to recognize that made your stay special?
The social worker has went above and beyond with her duties to work with me in different things.

Oct 24, 2020

Is there anyone you would like us to recognize that made your stay special?
He had an excellent care. I would highly recommend them.

Sep 30, 2020

Is there anyone you would like us to recognize that made your stay special?
The staff there was nice.

Sep 01, 2020

Is there anyone you would like us to recognize that made your stay special?
I think the young ladies in PT and OT were very good.

Aug 18, 2020

Is there anyone you would like us to recognize that made your stay special?
It was a pretty good experience.

Nearby Locations