Sandy River Center - Ratings

Sandy River
4out of 5 - 98 Customer Satisfaction Ratings

119 Livermore Falls Road, Farmington, ME 04938

4Overall Rating

Oct 14, 2022

Is there anyone you would like us to recognize that made your stay special?
There was a lady by the name of Julie, I think she was a CNA.

Sep 14, 2022

Is there anyone you would like us to recognize that made your stay special?
Two nurses named Jamila and Sandy. Also Madison was excellent with Laura and Fred from the CNAs. They are all great.

Aug 24, 2022

Is there anyone you would like us to recognize that made your stay special?
All of them.

Aug 24, 2022

Is there anyone you would like us to recognize that made your stay special?
The occupational therapist, a young lady.

Aug 18, 2022

Is there anyone you would like us to recognize that made your stay special?
Sandra and Janel they were excellent.

Aug 15, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses were okay.

Aug 10, 2022

Is there anyone you would like us to recognize that made your stay special?
Just a physical therapy, she did an excellent job with me. I can't remember her name.

Aug 01, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses and CNAs.

Jul 13, 2022

Is there anyone you would like us to recognize that made your stay special?
Several of the staff were pretty good. Rain and Dionte from PT and nurse Sandra.

Jul 07, 2022

Is there anyone you would like us to recognize that made your stay special?
Everything was great. They were good to me. They were good when I got there, they were good while I was there and they were very compassionate and good when I left.

Jul 01, 2022

Is there anyone you would like us to recognize that made your stay special?
Loren, the CNA on 3rd shift.

May 04, 2022

Is there anyone you would like us to recognize that made your stay special?
Three nurses, Bianca, Kim, and Asia.

May 04, 2022

Is there anyone you would like us to recognize that made your stay special?
A young CNA was very helpful, respectful, and kind.

Apr 25, 2022

Is there anyone you would like us to recognize that made your stay special?
Teresa the activity coordinator was very pleasant and went above and beyond.

Apr 14, 2022

Is there anyone you would like us to recognize that made your stay special?
I like everyone there.

Apr 13, 2022

Is there anyone you would like us to recognize that made your stay special?
Carter, he's an aide.

Apr 11, 2022

Is there anyone you would like us to recognize that made your stay special?
There's one nurse who's really good and explain a lot of things to me.

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
Kelly, Sharon, Teresa and Kimberly.

Mar 16, 2022

Is there anyone you would like us to recognize that made your stay special?
They all did excellent.

Mar 16, 2022

Is there anyone you would like us to recognize that made your stay special?
Ashley, the social worker and the head of therapy was helpful.

Mar 07, 2022

Is there anyone you would like us to recognize that made your stay special?
Olivia, She was really nice to me.

Feb 25, 2022

Is there anyone you would like us to recognize that made your stay special?
Olivia, Emily, Madison, I think they were CNA's and Rain, physical therapist, he was excellent. Ashley, the social worker that discharged her, she was excellent. Deante, Occupation Therapist, very supportive to her and Craig Hinkley, in charge of admissions, he was great. Joanne Shaw, she was awesome, she came and had a very nice visit with us.

Feb 23, 2022

Is there anyone you would like us to recognize that made your stay special?
Everything was doing great. The staff was so good.

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
My physical therapist was great. I don't know her name.

Jan 25, 2022

Is there anyone you would like us to recognize that made your stay special?
Kim, Ashley, Kelsey they were very good.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Carter, he was excellent.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Genesa's Family

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
The physical therapy staff

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Sandra Hiebert. She's a nurse there.

Nov 12, 2021

Is there anyone you would like us to recognize that made your stay special?
There was a nurse named Kim, she was wonderful she was tried to get the phone of my father so that I can talk to him.

Nov 11, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't remember his name, but he is extraordinary.

Oct 19, 2021

Is there anyone you would like us to recognize that made your stay special?
I think all the staff in the therapy department were really good and some of the nurses.

Oct 04, 2021

Is there anyone you would like us to recognize that made your stay special?
Jack is wonderful and I love him. He made me feel better. He helped me in my meals.

Sep 30, 2021

Is there anyone you would like us to recognize that made your stay special?
The discharge coordinator help us very well. She was the only person who truly cares for my wife. '

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The CNA named Mac was very attentive, and he would be doing the things I need and pour out extra effort.

Sep 17, 2021

Is there anyone you would like us to recognize that made your stay special?
There was a man named Craig. My husband says he was the admissions manager at Sandy River. He was excellent. He helped both my husband and me. Then there was a lady named Bonnie, who was in the financial end of the operation at Sandy River, and she helped us a lot.

Aug 25, 2021

Is there anyone you would like us to recognize that made your stay special?
I do not remember names. I really can't name anybody but there were a number of nurses and assistants and so forth that I felt bent over backwards for me.

Aug 02, 2021

What did you like best about your stay? What did we do well?
Had a very good stay thank you.

Jul 23, 2021

What did you like best about your stay? What did we do well?
The quality of the therapy staff. Enjoyed the interaction with them, especially Rain, really all of them. Day and night nursing staff. Again, all of them, special thanks to Carson, Chloe, Stephanie and "Magarita".
What could we improve? What did you like most?
The only negative thought was to the dining service. Hot plated foods, specially breakfast were cold, but always fresh and flavorful.

Jul 07, 2021

What did you like best about your stay? What did we do well?
Being able to stay in place that my daughter works at staff made me feel like they knew who I was before I even got to know there names.

Jul 07, 2021

What did you like best about your stay? What did we do well?
Everyone was caring and helpful.

Jun 22, 2021

What did you like best about your stay? What did we do well?
The staff including the high school girls (the sideling's and I call them). The food seemed fine especially in my room rather than in a community setting as with my first stay.
What could we improve? What did you like most?
I know one has to have a roommate but please not one who need the TV on 24 hours per day.

Jun 18, 2021

What did you like best about your stay? What did we do well?
Food good and the stay was short.

Jun 18, 2021

What did you like best about your stay? What did we do well?
Nurses and other staff extremely nice, caring and helpful. Some of the low marks on first page- I believe were mostly related to Covid protocols.
What could we improve? What did you like most?
Food was terribly bland but I understood. Cleanliness non-existent. Not once during the entire week I was there was there any cleaning. Spills on floor were there before I got there and remained- no sweep, mop, etc. - especially being there to recover from major surgery.

Jun 18, 2021

What did you like best about your stay? What did we do well?
I had a room by myself for most of my stay. I like my therapists- both P.T and O.T
What could we improve? What did you like most?
The food was not good- I did not like being called "Honey". "Sweetie" and "Baby doll". My room was not clean- the floor wasn't washed completely the whole time I was there. The room was never dusted-

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