Rio Rancho Center - Ratings

Rio Rancho Center
3.4out of 5 - 176 Customer Satisfaction Ratings

4210 Sabana Grande SE, Rio Rancho, NM 87124-1152

3.4Overall Rating

Apr 27, 2021

Is there anyone you would like us to recognize that made your stay special?
They were really good to me. They took good care of me.

Apr 21, 2021

Is there anyone you would like us to recognize that made your stay special?
The facility was excellent.

Apr 15, 2021

Is there anyone you would like us to recognize that made your stay special?
They're awesome. It was awesome.

Apr 14, 2021

Is there anyone you would like us to recognize that made your stay special?
The staff was outstanding but the facility was not even up to par. It was dirty. It was not what it should be. The food was really bad. They are always understaffed.

Mar 30, 2021

Is there anyone you would like us to recognize that made your stay special?
Maryanne and the other lady was awesome. The food was terrible. It was so bad. It was always cold. I never got a shower. I would never recommend that facility.

Feb 23, 2021

Is there anyone you would like us to recognize that made your stay special?
It's really difficult to to hold on with the social workers. They are not very good in communication with what his progress was. They are not that quick when he needed something. The therapy people was really good.

Feb 08, 2021

Is there anyone you would like us to recognize that made your stay special?
Most people were genuinely nice.

Jun 07, 2022

Is there anyone you would like us to recognize that made your stay special?
Riza she's an activity staff.

May 20, 2022

Is there anyone you would like us to recognize that made your stay special?
Rose from nursing.

May 11, 2022

Is there anyone you would like us to recognize that made your stay special?
All of the people who were in charged on me were really nice.

Apr 18, 2022

Is there anyone you would like us to recognize that made your stay special?
I can't think off hand.

Apr 08, 2022

Is there anyone you would like us to recognize that made your stay special?
Lavita and Yolynda was good.

Feb 23, 2022

Is there anyone you would like us to recognize that made your stay special?
The CNA from the North side.

Feb 15, 2022

Is there anyone you would like us to recognize that made your stay special?
None.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
The whole staff

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The lady with brown curly hair 

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't know the names but the recreational director was very nice.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The food sometimes its good but recently it has been very ordinary.

Nov 09, 2021

Is there anyone you would like us to recognize that made your stay special?
I say most of the regular people there, who was there I rate them all of 5, (excellent), that I talk to are generous and nice to me. If you look for the person that I gave them the papers, too you saw you all the names there's several particular, I would like to thank them all.

Nov 09, 2021

Is there anyone you would like us to recognize that made your stay special?
Norma was a really nice lady from the CNA.

Nov 06, 2021

Is there anyone you would like us to recognize that made your stay special?
There was a medication tech, and the room tech, and they both were very good.

Nov 02, 2021

Is there anyone you would like us to recognize that made your stay special?
I like it there. They always let me know about my mom.

Nov 02, 2021

Is there anyone you would like us to recognize that made your stay special?
They did a good job.

Nov 02, 2021

Is there anyone you would like us to recognize that made your stay special?
No, thank you.

Nov 02, 2021

Is there anyone you would like us to recognize that made your stay special?
Some days are better than others I mean it just depends let's say today she is not in the mood sometimes it's just hard for them to manage because she wants to be left alone. It's kind of hard to say because I don't know what is going on 24/7.

Nov 01, 2021

Is there anyone you would like us to recognize that made your stay special?
Not at the moment.

Nov 01, 2021

Is there anyone you would like us to recognize that made your stay special?
My only concern is that they should work with him and get him out of bed more often. He is always in his bed doing nothing.

Oct 13, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurses that took good care of her.

Oct 13, 2021

Is there anyone you would like us to recognize that made your stay special?
Judy

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurse, she was really good.

Aug 23, 2021

Is there anyone you would like us to recognize that made your stay special?
She said everybody over there was nice.

Jun 14, 2021

Is there anyone you would like us to recognize that made your stay special?
They did not give the discharge papers when I got out.

May 24, 2021

Is there anyone you would like us to recognize that made your stay special?
No. The fact that I didn't want to be quarantined.

Apr 19, 2021

Is there anyone you would like us to recognize that made your stay special?
Everything was fine.

Mar 24, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Feb 25, 2021

Is there anyone you would like us to recognize that made your stay special?
The main problem was the food because it was just terrible.

Feb 05, 2021

Is there anyone you would like us to recognize that made your stay special?
I was in the dark a little longer than I thought I needed to be. I would've liked to know what was going on sooner, especially regarding my discharge. Even though I rated it pretty good, I still would've liked to have a little more feedback as to what's going on.

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