Pine Lodge - Ratings

Pine Lodge Center
4.3out of 5 - 127 Customer Satisfaction Ratings

405 Stanaford Rd., Beckley, WV 25801-3143

4.3Overall Rating

Apr 13, 2022

Is there anyone you would like us to recognize that made your stay special?
All of them.

Apr 11, 2022

Is there anyone you would like us to recognize that made your stay special?
Ginger always listen to me and Jessie always help me.

Apr 07, 2022

Is there anyone you would like us to recognize that made your stay special?
They are all special. They all did a terrific job.

Mar 30, 2022

Is there anyone you would like us to recognize that made your stay special?
The food services or the kitchen staff. PT and OT was great and nice too.

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
They were two guy, get an excellent job. The two PT guys is also excellent. I forgot their names.

Mar 04, 2022

Is there anyone you would like us to recognize that made your stay special?
The one with the therapy, they were nice.

Feb 24, 2022

Is there anyone you would like us to recognize that made your stay special?
Tammy, Dianne, Lavern, Lisa, Carol and Jacky.

Feb 23, 2022

Is there anyone you would like us to recognize that made your stay special?
Carol the nurse.

Feb 18, 2022

Is there anyone you would like us to recognize that made your stay special?
Hailey, a night nurse, she was always really good about keeping me informed and taking care of mom.

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
I appreciate all what Pine Lodge does for my father.

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
Pine Lodge is great. My aunt loves it there with Vern and Lavern.

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
Thanks for helping my dad. My dad love the staff.

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
My father is very happy at Pine Lodge. Pine Lodge is doing excellent job!

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
Pine Lodge is doing a great job with my brother thanks.

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
I always feel welcome when I come to Pine Lodge (Laverne is very good) Very good managers

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
The staff does a great job with my husband

Feb 10, 2022

Is there anyone you would like us to recognize that made your stay special?
My dad loves the staff at Pine lodge. He appreciates the help from Laverre

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
Brett and Josh in the PT department. The CNA's, Abi and Joe, there was one that I don't remember her name. Several of the nurses were good but I don't remember their names.

Jan 19, 2022

Is there anyone you would like us to recognize that made your stay special?
Josh, the Occupational Therapist and Brent, the Physical Therapist. CNA's : Dominique and James.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapist Tiffany and Sandra, And Dominique and his wife Bailey.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
They were all great.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
All the therapist.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
He was a mixed boy and talks like a woman. Chastine was a nice woman.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
I like Kelsey.

Nov 19, 2021

Is there anyone you would like us to recognize that made your stay special?
I'm very satisfied with the care.

Nov 19, 2021

Is there anyone you would like us to recognize that made your stay special?
I'm very satisfied with the care.

Nov 19, 2021

Is there anyone you would like us to recognize that made your stay special?
I'm very satisfied with the care.

Nov 06, 2021

Is there anyone you would like us to recognize that made your stay special?
The cook, she was wonderful.

Oct 20, 2021

Is there anyone you would like us to recognize that made your stay special?
Josh and Tammy from therapy.

Sep 15, 2021

Is there anyone you would like us to recognize that made your stay special?
There was a black guy who checked on me every morning, and he was a really nice fellow.

Aug 11, 2021

Is there anyone you would like us to recognize that made your stay special?
Michelle, Dominique, Turner and Melissa. There was one girl her last name was Angel. I can't remember her first name.

Apr 20, 2021

Is there anyone you would like us to recognize that made your stay special?
They were good to me.

Apr 06, 2021

Is there anyone you would like us to recognize that made your stay special?
They need to take care of the sick people. They just ignored me. There is other woman is talking to them but they just walk out.

Apr 06, 2021

Is there anyone you would like us to recognize that made your stay special?
They treated me really well and everybody was nice. I would recommend them to anyone.

Apr 06, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
Everyone is doing a great job. We all appreciate everyone and everything everyone does.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
They do an excellent job at Pine Lodge.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
Very pleased with care given to my mother Edith.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
The food is great but my sister is eating too much cheese. I know the staff by name. I can't wait until the Covid is over so I can meet them all personally. She loves it there.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
I appreciate all that the guest services and activity department does for my dad.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
We couldn't ask for better staff that we consider friends. They're available for us by phone and in person. Our visits are always pleasant and the staff, Laverne helps so much especially in communication between us and dad with his hearing depression. We are very grateful. God bless you all.

Dec 16, 2020

Is there anyone you would like us to recognize that made your stay special?
None.

Dec 11, 2020

Is there anyone you would like us to recognize that made your stay special?
He is happy there. He doesn't have anywhere else to live. His wife dumped him there and left him for his bestfriend so.

Dec 09, 2020

Is there anyone you would like us to recognize that made your stay special?
The only comment is that I'm in New York and I've been to several nursing homes. This one you know what I would never bring my mom up here I would move there first and leave my mom where she's at.

Nov 27, 2020

Is there anyone you would like us to recognize that made your stay special?
They've done a great job with my grandmother. I would she gets a good care but you know that I only thing I can't say is haven't seen her since March because of the Covid-19. So I would anticipate that they're doing a good job. She'll be 103 so you know I can't get in to see her. The only way I could see is that they bring her outside. This Covid-19 has got everything turn upside down it's not much I can say not much more they can do.

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