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Dear Patients, Residents and Families
COVID-19 Second Booster Dose
The CDC recently released a recommendation for a second COVID-19 booster dose for certain persons. Specifically, a second mRNA booster dose could benefit people ages 50 years and older, as they are at increased risk for severe COVID-19. People ages 50 years and older may choose to receive a second booster dose, if it has been at least 4 months after the first booster. We recommend that appropriate residents receive their second booster dose. The COVID-19 vaccines (Pfizer or Moderna) are available. Please let your physician or nurse know right away if you or your loved one would like to receive the second booster.
Mountain Ridge Center
7 Baldwin Street, Franklin, NH 03235
Mountain Ridge Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Mountain Ridge Center is an AHCA Bronze Quality Award Winner and We Honor Veterans community partner!
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- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Outpatient Rehabilitation Services
- Attending Physicians
- Registered Nurses
- IV Therapy
- Colostomy care
- Dementia care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Wound care
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
- Vitality to You
- Private and Semi-Private Rooms
- Activity room
- Beautiful Garden(s) / Courtyard(s)
- Suburban setting
- Beauty Salon / Barber Services
- Cable Television
- Café with always available menu options
- Dining Room
- In-room dining options
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Laundry facility on-site
- Mail and Newspaper Service
- Pets Permitted
- Pharmaceutical delivery service
- Phone service
- Wireless Internet
- Baby Grand Piano
Amy AulettoCenter Executive Director
Amy has worked for Genesis HealthCare since 2005 serving in multiple capacities. The onset of her tenure with the Genesis family originated as a Social Worker at Pleasant View Center in Concord, NH. In 2009, she transferred to Laconia Rehabilitation Center filling roles as Social Services Director and Director of the TCU. Amy completed her AIT training and received her NH Administrator license in 2018. Additionally, she worked as the Assistant Administrator at Laconia Rehabilitation Center before transitioning to Mountain Ridge as the Center Executive Director in 2019. She is a native of NH and graduated from Franklin Pierce College with dual majors. She brings to the team a passion for delivering quality care to our residents.
Vercin Ephrem, MDMedical Director
Vercin Ephrem, MD is a graduate of the Lebanese University School of Medicine, where he also attended his undergraduate studies and graduated manga cum laud with a bachelor of science in biology. He then completed his internal medicine residency at Staten Island University Hospital in New York. During his residency, Dr. Ephrem participated in implementing a very successful hospital medicine program that focuses on overall improvement of patients care and satisfaction. Afterward, he joined LRGHealthcare in 2006 and founded the Hospital Medicine department. He then completed his Master’s degree in Medical Education and Leadership at the University of New England and is currently an assistant professor of medicine responsible for the internal medicine clinical training. Vercin leads multiple quality initiative programs through the Society of Hospital Medicine to improve the transition of the patients to the community and reduce inpatient adverse events related to narcotic medications. His practice also focuses on population health, he follows patients through their transition into local skilled nursing facilities and rehab centers to promote the continuity of care and decrease readmissions. In 2011, he was nominated as one of the top ten Hospital Medicine physicians in the United States. Vercin is a Fellow of the American College of Physicians, a member of the American Medical director association for long term care facilities and a member of the governor’s council for the ACP New Hampshire chapter.
Shenandoah, “Shen" CurleyNurse Practitioner
Shenandoah, “Shen”, has worked for Genesis as an Advanced Practice Provider since 2019 and very much enjoys her role taking care of the residents and patients, embracing the opportunity to develop these relationships. Prior to becoming an NP, Shen worked as an RN at various hospitals in NH, most recently as a cardiac nurse at Concord Hospital, Concord. She also serves as Adjunct Faculty member for Massachusetts College of Pharmacology and Health Sciences, where she enjoys instructing the next generation of nursing students. In her free time, Shen serves on the Parents’ Counsel at The Tilton School in Tilton, NH and enjoys hiking the beautiful mountains in her backyard in the Lakes Region. She is blessed with two children and many furry family members that keep her busy as well.
Teresa M. LecceseCenter Nurse Executive
Teresa graduated from Rivier College in 2000 with an Associate’s degree in Nursing. She furthered her degree with Kaplan University in 2015 graduating with a Bachelors in Nursing. She started her career in labor and delivery and moved forth as the nurse manager of The Family Birthing Center. Terri continued to strive in different aspects of nursing and worked as a supervisor in Long Term Care throughout the years at Mount Carmel Nursing Home in Manchester NH. She was promoted to Assistant Director of Nursing at St. Teresa’s Nursing Home in Manchester NH. She then became the interim DON while at St. Teresa’s and chose to move to a larger company, which has brought her to Genesis.
Chrissy AvilaDirector of Admissions & Marketing
Chrissy has over 21 years of experience in working in healthcare. Chrissy began her journey with Genesis in January of 2000 as a LNA. She then transferred in to Recreation and became the Recreation Director here at Mountain Ridge for 15 years. In 2017 she was given the opportunity to train as a admissions back up there and she fell in love with it. In May of 2019 she joined the team at Lafayette Center as the Admission’s Coordinator. In February of 2020 she joined the team at Harris Hill and began a new chapter in her career as the Director of Marketing and Admissions. In May of 2022 she transferred back to Mountain Ridge center as the Director of Admissions and Marketing. She is very excited to continue to grow in this role and happy to be closer to home. Chrissy strives to show each patient and their families the love and compassion they deserve. She is very happy to returned to the caring team here at Mountain Ridge.
Jessica CunninghamDirector of Rehabilitation
Jessica is a 2002 graduate of Worcester State College with a degree in Occupational Therapy. She has been working as a treating therapist in skilled nursing facilities since 2008 and has been with Genesis Rehab Services since 2012. Jessica has a passion for helping others achieve the skills needed to live life to the fullest and enhance their quality of life.
So caring and loving
The facility, as well as all the staff are so caring and loving to my loved one. The biggest compliment I could ever hope to hear was the day my Dad was told he could leave the hospital and return to Mountain Ridge and he exclaimed that he couldn't wait to go HOME!
-Barbara P. via Facebook review
"From the bottom of my heart, the doctors, the nurses, all the therapies, everybody just touched my life in ways that changed me, gave me new perspective on life. They treated me like family."
Helpful and considerate
I found most of the nurses and LNAs and administrative staff helpful and considerate. The rehabilitation therapy I had there was excellent, Alana and Jessica and Teresa and Kim and others. I was much improved by the time I went home. The people who worked in the dining room are very nice.
(via Google review)
Caregiver respite stay
Our team just wants to send a special thank you to you and your team for providing a caregiver respite stay for their mother.As you know, Alzheimer's is a difficult disease to manage, especially in the home setting, and her daughter needed a well deserved break. She says that she was finally able to rest and relax and spend time with her other family, which isn't something she often has the chance to do. Her daughter was so pleased and touched that you allowed her mom to keep the baby doll she became attached to while she was there. Thank you again for your collaboration with our program as well as supporting our patients and their families. Sincerely, Susan Varnum, Social Worker, CRVNA-Hospice.
Efficient and compassionate
Mountain Ridge received this letter from a recent short stay patient of ours, Linda. Linda writes, "To Sarah, I would like you to know the wonderful care I have gotten from all, especially Amber. She is the best LNA that you have there- efficient, quick, and compassionate. She helped me above and beyond what she needed to. She always came in when I was down. Amber is wonderful and special. I will miss her so much". Thank you Linda for your kind words!
Dear Rachel, Theresa, RJ, Ricky, Caroline, Shelly, Sandy, Leigha, Bree, and everyone who took care of my grandfather that I did not have the privilege to meet.
From the bottom of my heart, thank you so much for taking such good care of my grandfather. He can be a tough man to please, but he only had good things to say about you all. Thank you for answering my phone calls and helping me and my family understand what was going on with my grandfather. After spending time at Mountain Ridge in his final days with him, I have so much peace knowing how much you all cared for him. It made me so happy to see the way you talked with all of the residents and respected them as people. Thank you so much for making a very difficult time a little bit easier.
Best, Shauna W. and family
Dear Amy - There are not enough words of praise to express the loving care I received at Mountain Ridge for all of my two month stay and I feel I have made a lot of new friends among your wonderful staff. Shen and her amazing gang of nurses, LPN’s, LNA’s, and therapists. The business office folks who helped my niece navigate the insurance and its loopholes. Please give a high five to all my new friends, many of whom came to hug me goodbye. Believe me when I say I was touched and will never forget them!
With sincere thanks, Charlie
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