Lofland Park Center - Ratings

Is there anyone you would like us to recognize that made your stay special?
The nurses and aides were all pretty good. The janitors and all of them were good people.

Is there anyone you would like us to recognize that made your stay special?
Jimmy the PT therapist.

Is there anyone you would like us to recognize that made your stay special?
All of them.

Is there anyone you would like us to recognize that made your stay special?
All of them were very good.

Is there anyone you would like us to recognize that made your stay special?
Derek, an aide. He was very good.

Is there anyone you would like us to recognize that made your stay special?
The whole staff at the 2nd floor they were fantastic. Dayshift and night shift.

Is there anyone you would like us to recognize that made your stay special?
All the nurses were all very good.

Is there anyone you would like us to recognize that made your stay special?
A Mexican nurse but I can't remember her name.

Is there anyone you would like us to recognize that made your stay special?
Kim the head nurse and Onna she's a social worker.

Is there anyone you would like us to recognize that made your stay special?
Sonia

Is there anyone you would like us to recognize that made your stay special?
No, that's all I have. I think they are doing okay. I know she falls or something but I know somebody can't be with her 24 hours a day. I feel like everybody is doing the best they can. my mom has been there for like I said almost 7 years.

Is there anyone you would like us to recognize that made your stay special?
There are two nurses that were excellent.

Is there anyone you would like us to recognize that made your stay special?
They addressed things really quickly. The nurses aide were phenomenal. The cleaning person was really awesome.

Is there anyone you would like us to recognize that made your stay special?
The staff I've dealt with are pretty good. I think they need more people, she needs more assistance with walking and physical therapy. I am usually calling them for updates also. But they have a lot to deal with it. 

Is there anyone you would like us to recognize that made your stay special?
Everything was excellent.

Is there anyone you would like us to recognize that made your stay special?
So happy that my mom is there.

Is there anyone you would like us to recognize that made your stay special?
They are the best nursing home.

Is there anyone you would like us to recognize that made your stay special?
No. I think they do a phenomenal job. They managed everything through the pandemic. They've been very communitive with us. They try to involve us as much as possible. They're very accommodating when we have a special request. My mom had her 87th birthday and they were still in semi lockdown but they made some exceptions and we were able to do an outside visit. We sent cupcakes to the facility and they made sure everybody got them, and they made mom a little special hat. They were just very accommodating when we needed it to be. I would highly recommend Lofland Park. And the staff Ms. Tawnya who's I guess the director I'm not sure what's her official title is but she's the facility manager. It's been phenomenal that they get back to me via email very quickly. They're very open to communication. If they don't know the answer, they definitely forward it to someone who does so I have no problems with them.

Is there anyone you would like us to recognize that made your stay special?
The nurses are great to me including PT and OT people.

Is there anyone you would like us to recognize that made your stay special?
The PT was great.

Is there anyone you would like us to recognize that made your stay special?
The physical therapist and occupational therapist were very knowledgeable. 

Is there anyone you would like us to recognize that made your stay special?
The physical and occupational therapist. They were outstanding. The nurse's aides were exceptionally nice.

Is there anyone you would like us to recognize that made your stay special?
All of them.

What did you like best about your stay? What did we do well?
Provided vegetarian menu for me. Provided excellent Physical Therapy. Provided excellent care. Provided excellent aides.

Is there anyone you would like us to recognize that made your stay special?
Everybody was real nice and did their job on point. Very good place to go.