Langdon Place of Keene (Assisted/Senior Living) - Ratings

Langdon Place of Keene
4.4out of 5 - 99 Customer Satisfaction Ratings

136A Arch Street, Keene, NH 03431-2186

4.4Overall Rating

Nov 08, 2021

Is there anyone you would like us to recognize that made your stay special?
No. They were all very good. Pt was very very good.

Jul 23, 2021

What did you like best about your stay? What did we do well?
I had very good care at Langdon Place. Everyone that took care of me knew their job well. Thank you. Diane F.

Jun 28, 2021

What did you like best about your stay? What did we do well?
The therapy.

Jun 22, 2021

What did you like best about your stay? What did we do well?
The quality of quality of care. Everyone has kind and concerned with my recovery and comfort.

Jun 18, 2021

What did you like best about your stay? What did we do well?
The care of the food and staff.

Jun 18, 2021

What did you like best about your stay? What did we do well?
Whenever I needed help, the staff was there.

Jun 03, 2021

What did you like best about your stay? What did we do well?
The staff. They did everything well.

Jun 01, 2021

What did you like best about your stay? What did we do well?
Much of this is not applicable to the billings, but she felt that she was at home and cared for and has had nothing but good things to say.
What could we improve? What did you like most?
I've been impressed by Langdon Place overall since Sue got there. She's been happy and feels safe. I'm impressed by continuity in staff and your excellent communications.

Jun 01, 2021

What did you like best about your stay? What did we do well?
Wonderful staff.

May 19, 2021

What did you like best about your stay? What did we do well?
I liked how the kitchen manager came up and introduced himself. Then after hearing comments he came back later to see if things improved. I loved the hoopla of the graduation ceremony. That was fun!

Mar 21, 2021

What did you like best about your stay? What did we do well?
BINGO, Happy Hour, Laundry, Shopping, Holiday Meals Check Cashing Compassion of staff. Handling by staff of patients. Staff listening to patient requests re patient's needs. Staff attention to patient comfort. By far, the best nursing facility in the Keene area. Therapists did a great job and kept me informed of future therapy plans. Computer access was helpful and reliable.

Feb 18, 2021

What did you like best about your stay? What did we do well?
It was like going to my home as I was here in 2016. Really lucked out with great roommate. Covid 19 protocols restricted some activities but staff worked around them.

Feb 17, 2021

What did you like best about your stay? What did we do well?
Langdon Place of Keene is fortunate to have the amazing staff that they have. I could not have asked for better LNA's, nurses or physical and occupational therapists. They are all a very caring bunch who take excellent care of their patients. I would recommend LPK to anyone who needed to go for rehab.

Jan 28, 2021

What did you like best about your stay? What did we do well?
Some staff members were extraordinary!

Dec 10, 2020

Is there anyone you would like us to recognize that made your stay special?
I really appreciate their transparency with the pandemic in calling me and giving me updates pretty quickly.

Nov 23, 2020

What did you like best about your stay? What did we do well?
Food excellent. LNA nurses were very helpful. Therapists were great in providing exercises.

Nov 23, 2020

What did you like best about your stay? What did we do well?
Did the best they could during COVID! The staff is great!

Nov 06, 2020

What did you like best about your stay? What did we do well?
Consistency

Oct 27, 2020

What did you like best about your stay? What did we do well?
Excellent roommate. Therapists - outstanding. Facility - very clean.

Oct 17, 2020

What did you like best about your stay? What did we do well?
The care, contact, and frequency of the therapy team.

Oct 02, 2020

Please use the space below for any comments, suggestions, or concerns
They've been wonderful because on every change that they've had all the communication has been absolutely wonderful. I have no concerns it's been an absolutely wonderful facility.

Oct 02, 2020

Please use the space below for any comments, suggestions, or concerns
No. Overall the challenges of Covid, the staff is great handling it and they still keep on communicating with the families of the patient.

Jul 23, 2020

What did you like best about your stay? What did we do well?
PT, OT were great. Nurses overall helpful. Grounds were beautiful though I was quarantined. Food overall was good once I got a menu. Bed was comfortable, got good sleep.

Jul 23, 2020

What did you like best about your stay? What did we do well?
Very clean and nice staff.

Jun 24, 2020

What did you like best about your stay? What did we do well?
Everyone was friendly and helpful. They let me do for myself whatever I was capable of doing.

Jun 16, 2020

What did you like best about your stay? What did we do well?
The staff (health care workers, nurses, therapists) is excellent.

Jun 11, 2020

What did you like best about your stay? What did we do well?
Personal Care interest. One day the therapist took me outside to do the exercise. It was uplifting spiritually as well as enjoying the outside world

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