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Dear Patients, Residents and Families
COVID Booster Shots
Hard to believe we are already half way through the summer! In preparation for the fall COVID and Flu season and with the new COVID BA.5 variant circulating, we are recommending all nursing home and assisted living residents receive their COVID booster and Flu shots. Centers will provide access to Flu shots in September and boosters are available now.
677 Court Street, Keene, NH 03431
Keene Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Keene Center is an AHCA Bronze Quality Award Winner and We Honor Veterans community partner!
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- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Outpatient Rehabilitation Services
- On-site Nurse Practitioner
- Attending Physicians
- Registered Nurses
- IV Therapy
- Bariatric specialties
- Colostomy care
- Dementia care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Vision care
- Wound care
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Cultural, educational, religious and social activities
- Recreation activities
- Interpreter services
- Spacious rooms
- Activity room
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Beauty Salon / Barber Services
- Cable Television
- Comfortable common and lounge areas to gather with friends and family
- Country kitchen
- Dining Room
- In-room dining options
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Spa Services
- Alarm system to aid in the security of residents with cognitive deficits
- Complimentary laundry facility on-site
- Computer with internet access
- Laundry facility on-site
- Mail and Newspaper Service
- Pharmaceutical delivery service
- Phone service
- Wireless Internet
- Smoke free environment
- Pets permitted for visits
Jessica Dragon, NHAAdministrator
Jessica joined the Keene Center as the Center’s Executive Director in February of 2021. Jessica has been a Licensed Nursing Home Administrator since 2017 and is proud to have been with Genesis HealthCare since 2006. One of Jessica’s first job was right at this very location as a CNA more than 30 years ago. By background Jessica is an HR professional and holds a Bachelor of Science in Healthcare Management and a Master’s Degree in Leadership. Her personal, professional, and educational experiences have helped further Jessica’s understanding of the needs of Keene Center. Jessica is committed to ensuring an atmosphere devoted to quality care as well as respect and appreciation for the unique needs of each resident, family member and staff member.
Leslie Pitts, MD,CM MS FAAFPMedical Director
Dr. Pitts became the Medical Director at Keene Center in October 2018 . Dr. Pitts joined Dartmouth-Hitchcock Keene in 1996. He received his Family Medicine Board Certification in 1997 and recertified in 2003 & 2013. He is a Fellow of the American Academy of Family Physicians. Dr. Pitts graduated from medical school at McGill University in Montreal, Quebec in 1992 and completed his residency of Family Medicine at the University of Western Ontario Affiliated Hospitals in London, Ontario in 1994. He received a Master’s Degree in Healthcare Delivery Science from Dartmouth College in 2016. Dr. Pitts partners with both Genesis providers and Dartmouth Hitchcock clinicians to care for the residents at Keene Center. He performs regular rounds at the center and actively participates in the center’s interdisciplinary committee meetings including Quality Assurance Process Improvement.
Lisa PeralesDirector of Nursing
Lisa holds a Bachelor's Degree in Nursing as well as an M.B.A from Fitchburg State University. Lisa is a licensed Nursing Home Administrator in the State of New Hampshire as well. Lisa is results-oriented with over 20+ years of experience in diverse clinical settings. Lisa has been with Genesis Healthcare for over a year as a Director of Nursing. Lisa lives locally in Cheshire County and is excited to dig in with the Keene Center crew.
Kaitlyn Madden, RNSkin Health Team Lead
Kaitlyn has been with Genesis for 7 years. She attended nursing school at Vermont Technical College, earning her ADN. Kaitlyn is a strong leader and team player. Outside of work, she stays busy as a Mom of 4!
“I went into nursing because I love to care for others. By focusing on the skin and preventative measures to ensure integrity, it allows for better practices and a decrease in wounds”.
Tara PrattDirector of Marketing & Admissions
Tara is a life-long resident of the Monadnock Region, and advocate for our community. She graduated from Keene State College in 2014 and has worked locally with youth and families for over 5 years. She was an advocate for high quality education and recreation opportunities as the Director of Education at a local non-profit. Tara joined our team at Keene Center in November 2020 where she is still an advocate, helping our residents to create an environment that fosters a high quality of life. She helps our residents transition into our center, while meeting their social and emotional comfort needs throughout their time here. She assures their needs are met, while providing for continued care in the facility or successful discharge into the community. Many of our staff and residents have good things to say when asked to describe Tara, pointing out her compassion, her constant smile, and her moving energy. In her free time, Tara enjoys the simplicity of life with her husband, two sons, and dogs.
Samantha Mack OTR/LAssistant Director of Rehabilitation
Samantha joined Keene Center in September 2020 after graduating with her Masters of Occupational Therapy from the University of New England. She previously attended Simmons College where she obtained a B.S. in Neuroscience. Samantha's clinical interests include geriatrics and productive aging. In her free time, Samantha enjoys visiting friends and family in Maine, as well as going to the beach.
Patient letter of gratitude
My family and I want to thank you –Doctors, nurses, nurse’s aides, therapists, kitchen helpers and other employees. I was so happy to start treatment with the staff. They were caring and very professional and I’ve come a long way in making it back to normal. I realize I have a long way to go. I’m getting back to my home at American House. Larger quarters and old friends, but I’ll never forget the kindness and care at Genesis and the many friends and excellent treatment we received there. I hope to get to visit and I know if extra help is needed you’ll help.
The therapists and their expertise worked a bit of a miracle in my physical health and mental health and although a tough job both my physical and mental attitude has improved greatly and it was a really tough trip but fun trying along the way. It affects the attitude of an individual that has problems and creates better results in this case.
Michael Johnson and staff have done a great job in the hiring of employees and have proven to be successful in their performances in making many resources for patients possible.
Just a small token of affection for your making it possible for many to achieve all their goals or being able to live a more productive life.
With much love and gratitude,
Staff is wonderful
My mom has lived here for 2 ½ years and been very happy. She is 102 years old. Staff is wonderful. They are there with smiles and work hard. The activities is most important in my mind. It keeps my mom happy and entertained. My mom always mentions how good the food is. Her laundry is done at the facility. When I leave after visiting I am comfortable leaving her knowing she is well taken care off.
Rehab was very good
Stay was fine, everyone was pleasant. Rehab was very good and nice.
- Joan T.
Positive, helpful and encouraging
I had emergency surgery at Cheshire Medical Center on January 2, 2020 – bowel reconstruction surgery. I spent a week there and was released on January 8th to Genesis where I spent two weeks in Rehab.
I had a positive experience at Genesis: the nurses on the 2nd floor were very responsive to my needs; the Rehab Unit on the first floor really helped me to get “back on my feet”. The therapists were positive, helpful, encouraging. It was great to get out of my room twice a day to go downstairs, doing exercises to build up my muscles (especially my core muscles). I also enjoyed looking out the windows and seeing the birds outside and interacting with staff and other patients.
When it was time to go home, two of the therapists from the Center came and checked out my place to make sure it was a “safe” area and shared some good suggestions with my daughter and I.
I would recommend Genesis Court Street to others.
Treated with Respect!
I wanted to take the opportunity to let you know about our families experience at Keene Center. Compliments come often few and far between due to the stress experienced when a loved one has health issues.
My father, Donald L., was admitted to Keene Center on February 11th for skilled services. From the time he admitted to his discharge, staff were attentive to him and he was treated with respect. He can sometimes be a handful, but the staff listened to him and were very caring. He commented often on how he also liked the food.
When his insurance decided to no longer authorize his care, I worked with Denis, Patty and Marilyn to file an appeal with the QIO (Kepro). Ultimately, they denied the appeal – no surprise there – and we brought our father home, which is where he preferred to be. As he was being discharged, he did say he would miss the food, the nurses, and the exercise people (therapists). Many of them came into the room to wish him well, then as we were walking out, in the lobby, there was a reception line of staff that applauded his release. It was a wonderful experience and very heart warming. The added thoughtfulness of recognizing him as a veteran with a card on his door and a plaque in the hall was a very nice touch.
I want to thank all the nurses, LNA’s, therapists, and everyone else that interacted with my father, and my mother, who visited him daily. I can’t say enough positive things about Keene Center. Staff and attitude can make or break the overall experience, even if the care is good. Because of the staff there, our overall experience was excellent.
Great rehabilitation and kind staff
People attended to me when I needed to be attended to. The staff was nice. PT and OT were great even when working me hard. Food was good. Ashley and Morgan from therapy were great to work with and talk to.
- John M.
The best experience
My stay at Keene Center has been the best experience. OT and PT has been the best experience I have ever had and I have been to several rehabs for therapy before and this one is the best.
- Barbara R.
The rehab staff helped me get back in good shape. They did a great job. The nursing staff was good. The facility did what was needed to get me home.
- James B.
Rehab was great
Rehab was great at Keene Center. What they did with me in OT and PT was great. Ashley was the best in therapy. I enjoyed the people. It was quiet so was great for getting the rest I needed. The food was good. I would recommend Keene Center for rehab.
- Sharon R.
Treated with dignity
Everybody has been very nice and special. They treat me like I am important. Staff is courteous and the facility does a marvelous job with what they have. I love how they treat the older people. They treat them with dignity. Physical and occupational therapy were excellent. They took into consideration your abilities, worked with what you have, and strived for better.
- Sharon B.
Very good stay
I had a very good stay. Everyone was very good and helpful. Therapy went very well. I would recommend Keene Center to everyone!
- Jean P.
Food was good!
People at Keene Center did a great job. The food was good. If someone needs therapy for rehab I would suggest Keene Center.
- Frank S.
I would recommend the facility to anyone...
I have had several rehab stays at Keene Center. I like the place and the people (therapy, nursing, case managers, office personnel, housekeepers and dietary staff). Everyone is very congenial. The food was good. I would recommend the facility to anyone, be it long term or short term.
- Linda L.
LONG TERM CARE REVIEW:
Everything has been great! We are really happy with the staff- they're all helpful from the first floor with reception and kitchen staff to the third floor nurses- KC staff work as a team! When I want to speak with staff, whether it's the nurses or even the center administrator, they always make themselves available!
- Rose P.
I really appreciate the way you all took care of me- the entire staff! I especially connected with Dylan, Corinne, Aryannah, and Thomas but there are so many more. Julie and the recreation staff were great- also, Sam from therapy was a huge help!
- Amy W.
Next stop: HOME
My stay was excellent! I really liked the facilities. Everybody was nice- patients, staff, the whole 9 yards. The food was very good- they worked with me and my diet needs. I worked with Vik, Morgan, and the girls from OT everyday- and I'm ready to go home! My discharge was well planned and I was informed all throughout the process.
- Charles L.
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