Hathorne Hill - Ratings

Hathorne Hill
4.1out of 5 - 371 Customer Satisfaction Ratings

15 Kirkbride Drive, Danvers, MA 01923

4.1Overall Rating

Mar 16, 2022

Is there anyone you would like us to recognize that made your stay special?
The care, the people there, they were nice.

Mar 16, 2022

Is there anyone you would like us to recognize that made your stay special?
The aides and nurses. The compassion kindness and happy.

Mar 09, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurse named Denise and the occupational therapist named McKinley. They were excellent.

Feb 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Everyone was so great.

Feb 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Cheryl a CNA in the morning, actually everybody, I have no complaints, they were wonderful to me. They were so nice to me.

Dec 01, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurses, everybody there, they were marvelous. The therapy, I can't say enough about that place. They were compassionate, caring. The food was delicious.

Nov 30, 2021

Is there anyone you would like us to recognize that made your stay special?
The staff has been fantastic with my mom.

Nov 30, 2021

Is there anyone you would like us to recognize that made your stay special?
So far, everything is great.

Nov 17, 2021

Is there anyone you would like us to recognize that made your stay special?
We are pretty satisfied. If you have to live in a place like that, that's the place to live.

Nov 17, 2021

Is there anyone you would like us to recognize that made your stay special?
I would highly recommend the facility.

Oct 25, 2021

Is there anyone you would like us to recognize that made your stay special?
We would like to thank Hathorne Hill, my mother passed away recently. They were so spectacular to my mother through Covid and everything that we've all been through in the past year and a half. She was there for almost two years, we cannot express our gratitude.

Feb 18, 2021

What did you like best about your stay? What did we do well?
The facility was very clean and comfortable. The rooms were spacious and warm.

Feb 09, 2021

What did you like best about your stay? What did we do well?
Great care and respect.

Apr 08, 2022

Is there anyone you would like us to recognize that made your stay special?
None.

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
The PT Janet.

Mar 18, 2022

Is there anyone you would like us to recognize that made your stay special?
Anisa and Megan.

Mar 07, 2022

Is there anyone you would like us to recognize that made your stay special?
The social worker Melanie.

Mar 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Amy and Paul

Mar 02, 2022

Is there anyone you would like us to recognize that made your stay special?
Kristen and Karen from the PT was very caring and good. The nurse named Victoria was great.

Mar 01, 2022

Is there anyone you would like us to recognize that made your stay special?
The exercises did helped me.

Feb 25, 2022

Is there anyone you would like us to recognize that made your stay special?
I had a very good session with Amy. All the nurses are great and helpful.

Feb 25, 2022

Is there anyone you would like us to recognize that made your stay special?
I don't remember all the names, but they were all excellent.

Feb 23, 2022

Is there anyone you would like us to recognize that made your stay special?
Heidi, Corinne.

Feb 21, 2022

Is there anyone you would like us to recognize that made your stay special?
They were all very good to me. I can't brag enough about that place. I'm so happy that they sent me there. It has a very good reputation.

Feb 09, 2022

Is there anyone you would like us to recognize that made your stay special?
All of them.

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
Amy the aid.

Jan 27, 2022

Is there anyone you would like us to recognize that made your stay special?
The physical therapy was fine. The case manager was also good.

Jan 26, 2022

Is there anyone you would like us to recognize that made your stay special?
Everything was great. Everyone was very gracious.

Jan 14, 2022

Is there anyone you would like us to recognize that made your stay special?
Carrie Birmingham the head nurse and Stephanie from the nursing.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
All of them, they were wonderful.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
The PT was helpful and caring. The other staff was good too including the regular aides.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
CNAs, Heidi and Lily.

Jan 10, 2022

Is there anyone you would like us to recognize that made your stay special?
I will rate the questions all five being excellent.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
There was an aide name Dennis. And there was another aide named on the last day. I think her name is Allison. And there was a physical therapist, her first name is Kristen. Doctor Bare and the nurse practitioner Matthew was excellent. There was a nurse named Sarah, she was a nurse manager. And she was very helpful.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Heidi

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Alicia from nursing stood out and some other aides.

Dec 13, 2021

Is there anyone you would like us to recognize that made your stay special?
They did an excellent job.

Dec 09, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't know all their names. There are several of them. It's social worker Amy, she is very informative.

Dec 02, 2021

Is there anyone you would like us to recognize that made your stay special?
All employees are wonderful and kind.

Nov 24, 2021

Is there anyone you would like us to recognize that made your stay special?
The activity lady named Gina.

Nov 12, 2021

Is there anyone you would like us to recognize that made your stay special?
Vicky she is awesome.

Nov 12, 2021

Is there anyone you would like us to recognize that made your stay special?
Her name is Heidi

Nov 09, 2021

Is there anyone you would like us to recognize that made your stay special?
The staff was great.

Nov 06, 2021

Is there anyone you would like us to recognize that made your stay special?
No. The nurses were very good.

Oct 26, 2021

Is there anyone you would like us to recognize that made your stay special?
There's a young lady that help me go home and I went home and she gave me a big help. I don't know her name but she is very nice.

Oct 26, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapist they are wonderful.

Oct 25, 2021

Is there anyone you would like us to recognize that made your stay special?
They were magnificent during all the COVID shutdown and continue to be very on top of all COVID development. I couldn't be more pleased.

Oct 25, 2021

Is there anyone you would like us to recognize that made your stay special?
In the case of my friend, the staffs are really good. They are friendly and nice but sometimes it takes a longer time to ask for help.

Oct 13, 2021

Is there anyone you would like us to recognize that made your stay special?
Aimee she's the social worker.

Oct 07, 2021

Is there anyone you would like us to recognize that made your stay special?
No. The entire staff was phenomenal.

Oct 06, 2021

Is there anyone you would like us to recognize that made your stay special?
There's a certified nurse assistant named Denis, who attended to do the 3 to 11 shift, and he was really excellent. On the day, there were other CNAs named Manchester and Katie. Those 2 women were spectacular in helping me. Heidi was another one. She was like always there.

Oct 04, 2021

Is there anyone you would like us to recognize that made your stay special?
Cheryl and David. They were really helpful.

Sep 29, 2021

Is there anyone you would like us to recognize that made your stay special?
I think it was Amy at the front office. She was a wonderful person. She visited me a couple of times to say hello and asked me how I was feeling and everything.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
Nicole from the admissions department and Amy from the social services department .

Sep 17, 2021

Is there anyone you would like us to recognize that made your stay special?
No. They were all wonderful.

Sep 02, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all very good.

Sep 02, 2021

Is there anyone you would like us to recognize that made your stay special?
I liked all of the people that helped me.

Aug 26, 2021

Is there anyone you would like us to recognize that made your stay special?
Stephany. She was an occupational therapist and she was very good.

Jul 23, 2021

What did you like best about your stay? What did we do well?
Helpful, compassionate

Jul 20, 2021

Is there anyone you would like us to recognize that made your stay special?
Heidi, she was excellent. Head of nursing, Mrs. Birmingham, she was excellent.

Jul 20, 2021

Is there anyone you would like us to recognize that made your stay special?
Jenifer and Kristen were my therapists, and they were very good. Mathew was my doctor, and he was very good. The nurses and the aides were very nice and helped me a lot.

Jul 14, 2021

What did you like best about your stay? What did we do well?
Staff was very friendly.

Jul 14, 2021

Is there anyone you would like us to recognize that made your stay special?
All the staff were good.

Jul 07, 2021

What did you like best about your stay? What did we do well?
Most everything great place to recover. I loved it. Thank you
What could we improve? What did you like most?
Can't think of anything

Jul 07, 2021

What did you like best about your stay? What did we do well?
Amy the social work was helpful in providing guidance to my family.

Jul 07, 2021

What did you like best about your stay? What did we do well?
Having a single room.

Jul 07, 2021

What could we improve? What did you like most?
I was very pleased. Thank you.

Jul 06, 2021

Is there anyone you would like us to recognize that made your stay special?
Esta she's very accommodating with my needs and Dennis was very sociable and caring.

Jun 22, 2021

What could we improve? What did you like most?
Wasn't a fan of the meals.

May 19, 2021

What did you like best about your stay? What did we do well?
Everyone was helpful and concerned.

May 19, 2021

What did you like best about your stay? What did we do well?
The nurses Doctors CNAs were all excellent no complaints on how they all were.

Apr 26, 2021

What did you like best about your stay? What did we do well?
good location, easy to access highways building was clean and good COVID protocols staff friendly

Apr 19, 2021

What did you like best about your stay? What did we do well?
Everything best staff and the cleanliness
What could we improve? What did you like most?
nothing but the food could improve

Apr 01, 2021

What did you like best about your stay? What did we do well?
Excellent P.T. Caring nurses.

Mar 25, 2021

What did you like best about your stay? What did we do well?
Care and concern of all staff.

Mar 25, 2021

What did you like best about your stay? What did we do well?
The care was very much appreciated. Everyone I came into contact with was very supportive and kind. God bless you all!

Feb 25, 2021

What did you like best about your stay? What did we do well?
Everything was great.

Feb 25, 2021

What did you like best about your stay? What did we do well?
Food- room

Feb 25, 2021

What could we improve? What did you like most?
No visitor or family could see me.

Feb 18, 2021

What did you like best about your stay? What did we do well?
People were always available.

Feb 09, 2021

What did you like best about your stay? What did we do well?
Meals.

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