Grand Islander - Ratings

Grand Islander
4.5out of 5 - 132 Customer Satisfaction Ratings

333 Green End Avenue, Middletown, RI 02842

4.5Overall Rating

Oct 14, 2022

Is there anyone you would like us to recognize that made your stay special?
Andrew and Marie were sensational.

Oct 14, 2022

Is there anyone you would like us to recognize that made your stay special?
They were all special.

Oct 14, 2022

Is there anyone you would like us to recognize that made your stay special?
The staff named Grace, Steven, Nate, Jenny and Nichole. They're great.

Oct 14, 2022

Is there anyone you would like us to recognize that made your stay special?
They were all very nice.

Oct 14, 2022

Is there anyone you would like us to recognize that made your stay special?
Jenny is CNA, giving me best shower. Kim the med tech, Sue and Steven are rehab people physical in the gym, they were excellent

Sep 09, 2022

Is there anyone you would like us to recognize that made your stay special?
Tim Johnny Kim and Susan they are terrific and excellent.

Sep 08, 2022

Is there anyone you would like us to recognize that made your stay special?
Gina she's a nurse.

Aug 11, 2022

Is there anyone you would like us to recognize that made your stay special?
Jackie from the CNAs was really great to him.

Aug 11, 2022

Is there anyone you would like us to recognize that made your stay special?
Kim, is a nurse and Andrew, he's an aide.

Aug 10, 2022

Is there anyone you would like us to recognize that made your stay special?
The PT group were all very good. There were a Nathan, Bryan, and Grace and Steve.

Aug 10, 2022

Is there anyone you would like us to recognize that made your stay special?
I can't remember names. The staff was very good, very caring.

Aug 08, 2022

Is there anyone you would like us to recognize that made your stay special?
The social worker Evan is excellent he knows his stuff, he put my family at ease. My whole family was so impressed, he was beyond wonderful. Then on the physical therapy, occupational therapy again the staff was incredibly helpful, one in particular her name is Susan she was terrific. The whole staff, I dealt with Bryan, Nathan, Steve.

Aug 08, 2022

Is there anyone you would like us to recognize that made your stay special?
A lot of the nursing staff. The person who clean my room was exceptionally nice.

Jul 25, 2022

Is there anyone you would like us to recognize that made your stay special?
Marianna was great, they had a CNA, she was wonderful, my wonderful, can't remember her name though. She had Sara Anne, the speech therapy, she was really the one trying to outreach to me to make sure that he pass the swallow study and the good stuff. Everybody on his team was wonderful.

Jul 13, 2022

Is there anyone you would like us to recognize that made your stay special?
All of them.

Jul 13, 2022

Is there anyone you would like us to recognize that made your stay special?
Everybody there was great.

Jun 29, 2022

Is there anyone you would like us to recognize that made your stay special?
Kim, one of the CNAs, was excellent and patient. Another one of the CNAs, Mathew, was great, and all the therapy staff were absolutely wonderful. I think one of the nursing staff's name was Dierdre, and she was good.

Jun 24, 2022

Is there anyone you would like us to recognize that made your stay special?
Everyone was very helpful, kind, thoughtful.

Jun 09, 2022

Is there anyone you would like us to recognize that made your stay special?
Michelle, she was the first person I had contact with from resident services or admissions, and the woman I spoke to, the intake person, she was very, very good.

Jun 09, 2022

Is there anyone you would like us to recognize that made your stay special?
There is a nurse from 11-7 shift. She was really nice and have a nice sense of humor.

Jun 08, 2022

Is there anyone you would like us to recognize that made your stay special?
The night time nurses.

May 31, 2022

Is there anyone you would like us to recognize that made your stay special?
Kim, she is a CNA. The physical and occupational therapy people were excellent.

May 20, 2022

Is there anyone you would like us to recognize that made your stay special?
The CNA named Joey. He was very good and very quick to address my needs and concerns and he always got me extra food.

May 11, 2022

Is there anyone you would like us to recognize that made your stay special?
The people in the physical therapy department.

May 10, 2022

Is there anyone you would like us to recognize that made your stay special?
I don't know their names but most of them are nice and polite.

May 04, 2022

Is there anyone you would like us to recognize that made your stay special?
CNA named Frinda.

May 03, 2022

Is there anyone you would like us to recognize that made your stay special?
The CNA named Irene.

May 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Everyone was wonderful.

Apr 27, 2022

Is there anyone you would like us to recognize that made your stay special?
They are all very good.

Apr 27, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurse named,Bonnie, the CNA's, Joey, Gretchen, Marianne.

Apr 13, 2022

Is there anyone you would like us to recognize that made your stay special?
Cinda and Jenny from the CNAs were great.

Apr 12, 2022

Is there anyone you would like us to recognize that made your stay special?
Everybody was very nice to me.

Apr 07, 2022

Is there anyone you would like us to recognize that made your stay special?
Marion and Kim. They were nursing assistant.

Apr 07, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses were exceptional.

Mar 22, 2022

Is there anyone you would like us to recognize that made your stay special?
Everyone was very compassionate, were kind, and thoughtful.

Mar 22, 2022

Is there anyone you would like us to recognize that made your stay special?
The nursing staff, they were excellent.

Mar 15, 2022

Is there anyone you would like us to recognize that made your stay special?
Elizabeth the nurse, she's very good.

Mar 15, 2022

Is there anyone you would like us to recognize that made your stay special?
Jane was wonderful. She was his nurse.

Mar 08, 2022

Is there anyone you would like us to recognize that made your stay special?
Jonie in therapy. Nicole.

Mar 04, 2022

Is there anyone you would like us to recognize that made your stay special?
She was a social worker, she was very helpful, and she was from day shift.

Feb 11, 2022

Is there anyone you would like us to recognize that made your stay special?
LTC social worker . She always recognizes me. When she walk by the room, she always raises her hand up with a big smile on the face. She made me feel great. Her office is always open for me if I have any questions.

Jan 22, 2022

What did you like best about your stay? What did we do well?
 I knew them all. They were all very nice. They were very good to me. I forget their names. So many of them.
What could we improve? What did you like most?
Everything was good. Really, they took care of me very well. They got me back to my feet. I had a sepsis shock, kidney failure. I was in a bad shape. But once I got out of there, I got a lot better. They got me walking. They've got some good therapist. All of them.  they were very good. Everything was good, the food, everything.

Jan 13, 2022

What did you like best about your stay? What did we do well?
99.99%25 percent of the staff was wonderful. 

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
99.99%25 percent of the staff was wonderful.  

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Evan, the social worker was very good. He went above and beyond.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
The entire staff, including the CNAs, housekeeping, the nurses and the aides. They were great.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Kim

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The CNA named Olivia.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
Jen from the CNA was phenomenal and the only staff we can highly remember.

Dec 10, 2021

Is there anyone you would like us to recognize that made your stay special?
The physical therapist. Liz and Deb the nurses. There are actually a lot of them.

Dec 07, 2021

Is there anyone you would like us to recognize that made your stay special?
The PTs Joan and Rosie. Evan from social services. Debbie the nurse over in TCU. The CNAs Caitlyn, Kim, Catherine. The CNA staff on the whole are great. There was also a travelling CNA and she was very good.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
There were couple of people. Firrst of all the therapist and staff they were outstanding. Assistant director of nursing is excellent and three CNA's . 

Nov 09, 2021

Is there anyone you would like us to recognize that made your stay special?
All the staff were very good and excellent.

Nov 08, 2021

Is there anyone you would like us to recognize that made your stay special?
There were a lot of them and I would not pick one over the other. All my aides were good.

Oct 26, 2021

Is there anyone you would like us to recognize that made your stay special?
Well, there were several of CNA's that works excellent to my husband and it Laurie was one of them. She was wonderful and the PTOT Michelle.

Oct 26, 2021

Is there anyone you would like us to recognize that made your stay special?
Kim was very good. Patricia. All of them were actually very good. The therapists were very good too. Evan the social worker was very helpful. Michelle in the admissions was excellent.

Oct 19, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all great.

Oct 14, 2021

Is there anyone you would like us to recognize that made your stay special?
All of them were really good.

Oct 07, 2021

Is there anyone you would like us to recognize that made your stay special?
Yes. Kim S., she's a certified geriatric nursing assistant.

Oct 05, 2021

Is there anyone you would like us to recognize that made your stay special?
The staff is wonderful. People are nice she got the medicine she needed but physical therapy felt short and that's the only purpose for us to be there.

Oct 05, 2021

Is there anyone you would like us to recognize that made your stay special?
Kim was wonderful. She always help me.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
 Kim she was so kind. I commend her.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all good.

Sep 01, 2021

Is there anyone you would like us to recognize that made your stay special?
Victoria the CNA. The nurse Elizabeth was wonderful. Kim was wonderful. Olivia from the physical therapy group and her buddy there I can't remember her name.

Sep 01, 2021

Is there anyone you would like us to recognize that made your stay special?
Justine and Kim

Aug 19, 2021

Is there anyone you would like us to recognize that made your stay special?
Gian, Keanna and Rosie the nurse they gave me good attention.

Aug 04, 2021

Is there anyone you would like us to recognize that made your stay special?
Evan

Aug 04, 2021

Is there anyone you would like us to recognize that made your stay special?
Guion, he's a physical therapist, and Sue, she's a physical therapist too, and the whole staff were really great. There were only a couple that weren't as wonderful as others, but basically the whole staff was great.

Jul 23, 2021

What did you like best about your stay? What did we do well?
I liked the staff first and the food second.

Jul 23, 2021

What could we improve? What did you like most?
The food!

Jul 23, 2021

What did you like best about your stay? What did we do well?
The CNAs were great.
What could we improve? What did you like most?
A daily schedule of therapy

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
Several nurses and CNA's  were especially great.

Jul 14, 2021

What did you like best about your stay? What did we do well?
Caring of the staff their concern for you, the staff treated you like family. The therapists are excellent in working with you to reach their goals with you as well as working towards the patients goals, I should know I'm an OTR/L myself.

Jul 14, 2021

Is there anyone you would like us to recognize that made your stay special?
Nurses were  excellent  with their CNAs.

Jun 28, 2021

What did you like best about your stay? What did we do well?
You [illegible], cleanliness.

Jun 22, 2021

What did you like best about your stay? What did we do well?
Everything was just super. You couldn't do any better.
What could we improve? What did you like most?
Absolutely nothing. Everything was great.

Jun 22, 2021

What did you like best about your stay? What did we do well?
My care was very well handled with kindness, grace and humor - even in the middle of the night. The pain was very well covered so that I didn't get overwhelmed. I have already told friends to use Grand Islander for transitional care.
What could we improve? What did you like most?
I would say nothing negative.

Jun 18, 2021

What did you like best about your stay? What did we do well?
1 CNA in Particular  was the best caregiver can't say how she was enough.

Jun 02, 2021

What did you like best about your stay? What did we do well?
overall my treatment was excellent

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