Canterbury Center - Ratings

Canterbury Center
3.8out of 5 - 84 Customer Satisfaction Ratings

80 Maddex Drive, Shepherdstown, WV 25443

3.8Overall Rating

Nov 24, 2021

Is there anyone you would like us to recognize that made your stay special?
I would like to say that they treated my mom very well, and I appreciated everything for our family.

Aug 12, 2021

Is there anyone you would like us to recognize that made your stay special?
The physical therapist, she helps me motivated and get the job done.

Dec 31, 2020

Is there anyone you would like us to recognize that made your stay special?
Enjoyed being in your nursing home. Thank you very much.

Dec 28, 2020

What did you like best about your stay? What did we do well?
The staff were all super professional and also friendly. I was treated well last Oct. 2019, and I asked to be admitted for this Nov. 2020 for rehab.
What could we improve? What did you like most?
On some days, I didn't get a newsletter, with articles and puzzles, and the menu. You could offer a newspaper delivery, even if you charged for it.

Dec 28, 2020

What did you like best about your stay? What did we do well?
The morning care and the scheduling of the meals. The brief changing during the night.
What could we improve? What did you like most?
The Covid epidemic required no visitors and extra precautions, but that was necessary.

Dec 23, 2020

Is there anyone you would like us to recognize that made your stay special?
I'm so impressed on how they handled the covid situation. They kept us up to date every week on what is happening there and they went above and beyond.

Jun 18, 2021

What did you like best about your stay? What did we do well?
Staff was very nice.

Dec 11, 2020

Is there anyone you would like us to recognize that made your stay special?
My main concern is about the laundry or with his clothes. Sometimes they don't always have his clothes available there.

Dec 08, 2020

Is there anyone you would like us to recognize that made your stay special?
They have been outstanding. They kept us informed and done tremendous job in keeping covid out in their facility.

Dec 08, 2020

Is there anyone you would like us to recognize that made your stay special?
Their beddings should be clean and new. They are medically wise and I like it.

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