Bear Canyon Rehabilitation Center - Ratings

Bear Canyon Rehabilitation Center
3.7out of 5 - 173 Customer Satisfaction Ratings

5123 Juan-Tabo Blvd. NE, Albuquerque, NM 87111

3.7Overall Rating

Jul 07, 2022

Is there anyone you would like us to recognize that made your stay special?
My nurses, Caroline, Kima, Rosie, Sarah, Veronica, Linda and Michelle.

Jun 24, 2022

Is there anyone you would like us to recognize that made your stay special?
No, there wasn't.

Jun 24, 2022

Is there anyone you would like us to recognize that made your stay special?
His speech therapist, Diana and Bryan his physical therapist.

Jun 09, 2022

Is there anyone you would like us to recognize that made your stay special?
None.

Jun 01, 2022

Is there anyone you would like us to recognize that made your stay special?
No.

May 19, 2022

Is there anyone you would like us to recognize that made your stay special?
No.

May 19, 2022

Is there anyone you would like us to recognize that made your stay special?
None

May 16, 2022

Is there anyone you would like us to recognize that made your stay special?
There was a good nurse and a CNA.

Apr 28, 2022

Is there anyone you would like us to recognize that made your stay special?
I can't remember their names. The front desk lady was really nice.

Apr 27, 2022

Is there anyone you would like us to recognize that made your stay special?
I think they're all very good to him and made him feel comfortable.

Apr 22, 2022

Is there anyone you would like us to recognize that made your stay special?
Julia stood out, the entire therapy staff on the Bryan care, that whole team, they were exceptional and excellent. The nurses were just great.

Apr 20, 2022

Is there anyone you would like us to recognize that made your stay special?
No.

Apr 13, 2022

Is there anyone you would like us to recognize that made your stay special?
Jason the therapist. There's this one nurse who is really good.

Mar 16, 2022

Is there anyone you would like us to recognize that made your stay special?
No.

Feb 15, 2022

Is there anyone you would like us to recognize that made your stay special?
Antonio he was very helpful and compassionate.

Feb 14, 2022

Is there anyone you would like us to recognize that made your stay special?
Timothy

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
No

Jan 18, 2022

Is there anyone you would like us to recognize that made your stay special?
Jason, Antonio, Dawn and Deon

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
The CNAs are wonderful.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
No

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
Celia, Maurice and Daisy is very kind to him.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
I am very happy and I am very satisfied to the facility.

Dec 10, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Dec 10, 2021

Is there anyone you would like us to recognize that made your stay special?
I am so grateful and they have a wonderful job. My family is very satisfied with the facility.

Dec 07, 2021

Is there anyone you would like us to recognize that made your stay special?
Michael one of the CNAs. Stephen. Shauna, CNA on the second shift. Shea, night shift. The housekeeper. I had send them one thank you card each when I left. 2 staff and from therapy. These are people that took care on my needs. Because I couldn't get up and walk. Without asking for anything they would help me.

Nov 13, 2021

Is there anyone you would like us to recognize that made your stay special?
He already died but I just want to know how can I get his things because I think he still have his personal belongings there.

Nov 13, 2021

Is there anyone you would like us to recognize that made your stay special?
I'm trying to think of the staff that I have in contact with. It's kind of hard because some are excellent and some are just good. So we will just average them out. But they always keep us in the loop for updates. Sometimes she asks multiple times to get something taken care of. Also she is not happy with the food. She does talk to the dietician about that. I mean they are working on it. They also do offer her a lot of activities that she can do even though it's Covid.

Nov 06, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 20, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 20, 2021

Is there anyone you would like us to recognize that made your stay special?
NONE

Oct 20, 2021

Is there anyone you would like us to recognize that made your stay special?
I guess if they can check they can give more therapy and make sure to keep hands clean.

Oct 20, 2021

Is there anyone you would like us to recognize that made your stay special?
They lost some of his things there.

Oct 20, 2021

Is there anyone you would like us to recognize that made your stay special?
No. The laundry is not taking care very good. My sister didn't get back her clothes.

Oct 12, 2021

Is there anyone you would like us to recognize that made your stay special?
The two guys in the PT both of them are awesome.

Oct 08, 2021

Is there anyone you would like us to recognize that made your stay special?
I don't know their names. He had a nurse that he really liked and he also liked the physical therapist. They did a really good job.

Oct 05, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapists were excellent with me.

Sep 29, 2021

Is there anyone you would like us to recognize that made your stay special?
 The social worker was nice.

Sep 27, 2021

Is there anyone you would like us to recognize that made your stay special?
The rehab was highlyt recommended

Sep 24, 2021

Is there anyone you would like us to recognize that made your stay special?
Not by name. We didn't know them by name.

Sep 17, 2021

Is there anyone you would like us to recognize that made your stay special?
No. Rafael, Jose, Michael, and Mona.

Aug 12, 2021

Is there anyone you would like us to recognize that made your stay special?
Patsy, she was wonderful.

Jul 30, 2021

Is there anyone you would like us to recognize that made your stay special?
Jason and the other gentleman who gave me therapy.

Jul 30, 2021

Is there anyone you would like us to recognize that made your stay special?
The two PT guys, they were really good.

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
I can't remember their names.

Jul 01, 2021

Is there anyone you would like us to recognize that made your stay special?
Everyone was nice and helpful.

Jul 01, 2021

Is there anyone you would like us to recognize that made your stay special?
None

Jun 29, 2021

Is there anyone you would like us to recognize that made your stay special?
The food is terrible. Mostly the quality of the food.

Jun 24, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all good.

May 28, 2021

Is there anyone you would like us to recognize that made your stay special?
 It takes a while to get some help, but I understand. The room courtesy was good.

May 26, 2021

Is there anyone you would like us to recognize that made your stay special?
No

May 26, 2021

Is there anyone you would like us to recognize that made your stay special?
They are really incredible.

May 26, 2021

Is there anyone you would like us to recognize that made your stay special?
No

May 20, 2021

Is there anyone you would like us to recognize that made your stay special?
I was happy there.

Apr 28, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Apr 26, 2021

Is there anyone you would like us to recognize that made your stay special?
No

Apr 23, 2021

Is there anyone you would like us to recognize that made your stay special?
People really knew how to do their job and did it excellently. One CNA I thought was excellent his name is Michael.

Apr 22, 2021

Is there anyone you would like us to recognize that made your stay special?
None

Apr 22, 2021

Is there anyone you would like us to recognize that made your stay special?
No

Apr 22, 2021

Is there anyone you would like us to recognize that made your stay special?
I wanna know if they got my wheelchair. There's good people there, but the pandemic made it terrible.  There needs to be a lot of things that needs to be changed in the whole system. It's not just that place.

Apr 16, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Apr 14, 2021

Is there anyone you would like us to recognize that made your stay special?
I liked my stay over there.

Apr 14, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Mar 23, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Mar 11, 2021

Is there anyone you would like us to recognize that made your stay special?
The physical therapy portion was good. 

Mar 11, 2021

Is there anyone you would like us to recognize that made your stay special?
You guys were great! The experience there was one of the best I've ever had. You guys really turned me around. The staff and everybody, everything was fantastic. I would recommend you to anybody. I was sorry to leave.

Mar 11, 2021

Is there anyone you would like us to recognize that made your stay special?
Work hard if there is changes on the medicines.

Mar 03, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Feb 26, 2021

Is there anyone you would like us to recognize that made your stay special?
They need to think about it next time when they discharge somebody. The social worker needs to start thinking about sending people home with their condition. There was only one nurse that I like there. It was Sharon, and she really helped me a lot and she cared about me.

Feb 11, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Feb 10, 2021

Is there anyone you would like us to recognize that made your stay special?
I'd like to thank them. I'd like them to know that I'm grateful for the care I did receive. They were great to me. It's a good facility. They're good people. If I get sick again, I'd like to be back there.

Feb 08, 2021

Is there anyone you would like us to recognize that made your stay special?
He was really happy there and he likes how they treated him really good.

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