Arbor Glen Center - Ratings

Arbor Glen Center
4.3out of 5 - 116 Customer Satisfaction Ratings

25 East Lindsley Road, Cedar Grove, NJ 07009

4.3Overall Rating

Oct 19, 2020

Is there anyone you would like us to recognize that made your stay special?
The facility exceeds my expectations. The nurses and the staff were fine. I have no problems at all.

Aug 19, 2020

Is there anyone you would like us to recognize that made your stay special?
They all were very good to him. He wasn't as afraid as I thought he would be because they were very good with him.

Nov 24, 2021

Is there anyone you would like us to recognize that made your stay special?
Gisselle Rene john and lanie.

Nov 24, 2021

Is there anyone you would like us to recognize that made your stay special?
No. I think the treatment are very nice also the nurses.

Nov 24, 2021

Is there anyone you would like us to recognize that made your stay special?
The people are very good however the place needs to be updated cause it is very old and it doesn't look good. They need to fix the floor and the windows in my mother's room and the furniture is broken but these are minor things. The people are very kind they took good care of my mother, the nurses are good they are hardworking and they tried their best but they need to put some money and fix the place.

Nov 03, 2021

Is there anyone you would like us to recognize that made your stay special?
It's like to thank John Howard and Jessica Blum from the PT department . Also, Renee from the CNA Department from being there and providing my needs and Jay for the medication on a daily basis.

Oct 15, 2021

Is there anyone you would like us to recognize that made your stay special?
There was a few, Namisha she is always very helpful. There was another, nurse jean. Another one, Marie she's a health aide. She's also very good.

Oct 13, 2021

Is there anyone you would like us to recognize that made your stay special?
Len in the physical therapy department.

Oct 11, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapist Jeff.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
Her name was Giselle, she helped me.

Sep 17, 2021

Is there anyone you would like us to recognize that made your stay special?
There were some supervisors needs to be recognize but I don't know all their names. Some are compassionate and some are not. Renee Donna Giselle Nimfa Linda and Folo are excellent.

Aug 26, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurses Giselle, Karen, Lucy and Rene made me feel really welcomed and relaxed there. There was also John, Chuck and Minnie that work in the rehab, and they worked with me very well. They gave me confidence and they did everything. There was also Donna and the rest of the night nurse, and they were very good to me.

Aug 05, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Jun 01, 2021

Is there anyone you would like us to recognize that made your stay special?
The food needs to be upgrade. The discharged department needs to be improve.

May 27, 2021

Is there anyone you would like us to recognize that made your stay special?
None.

May 26, 2021

Is there anyone you would like us to recognize that made your stay special?
The food. I cannot have anything that has anything spicy because I have a heart condition. I had mashed potatoes or mashed peas or mashed spinach every single day. They sort of didn't know how to handle my situation. The staff at the desk were really nice. I think it would be nice if everybody has a little 5 minutes in the morning motivation so they go in and see the people and smile and say good morning. It would really help you to start the day.

Apr 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They were very detailed in reaching out to me. They kept me informed for updates. They were very helpful and gave me a peace of mind.

Apr 28, 2021

Is there anyone you would like us to recognize that made your stay special?
No.

Apr 07, 2021

Is there anyone you would like us to recognize that made your stay special?
I will highly recommend it to my friends. I am very thankful of the care that they gave to my husband. If I have a chance to go there I would like to personally thank them for taking care of my husband. It's a great place. I would do my best to spread the word because arbor glen deserve it.

Apr 07, 2021

Is there anyone you would like us to recognize that made your stay special?
None.

Apr 07, 2021

Is there anyone you would like us to recognize that made your stay special?
I called them to get a refill about his medicines but they told me that the doctor there could not refill his medicines so I am not too happy about that right now.

Apr 05, 2021

Is there anyone you would like us to recognize that made your stay special?
None

Apr 05, 2021

Is there anyone you would like us to recognize that made your stay special?
No

Mar 10, 2021

Is there anyone you would like us to recognize that made your stay special?
I thought it could be a little bit cleaner, the rooms, the floors.

Feb 24, 2021

Is there anyone you would like us to recognize that made your stay special?
It was a good facility. Everybody was very nice to me. The food was good. It's a nice place.

Feb 08, 2021

Is there anyone you would like us to recognize that made your stay special?
She was very upset about 1 things. There is something wrong on the heat on the room. Sometimes it's hot and sometimes it's cold. The food also she doesn't like it.

Jan 18, 2021

Is there anyone you would like us to recognize that made your stay special?
They were very good to me and I am walking now.

Jan 13, 2021

Is there anyone you would like us to recognize that made your stay special?
None

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
It was an enjoyable experience and the staff treated me very well.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
The therapy was great.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
A little better food. And some things to do to pass the time.

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
Too much fish, too much spicy

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
Just improve food please

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
Very good

Dec 21, 2020

Is there anyone you would like us to recognize that made your stay special?
Like to read magazine

Dec 18, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Dec 07, 2020

Is there anyone you would like us to recognize that made your stay special?
I'm just proud that he was treated the way he was, and I appreciate it.

Dec 03, 2020

Is there anyone you would like us to recognize that made your stay special?
They took care of me but I don't have some interaction with them.

Nov 28, 2020

Is there anyone you would like us to recognize that made your stay special?
The only thing is just the he pushed the tray with his phone on it and he's unable to reach it when we tried calling him, but the staff is helping him. They could have attached the phone near the bed where we can speak directly when we call.

Nov 24, 2020

Is there anyone you would like us to recognize that made your stay special?
None

Nov 18, 2020

Is there anyone you would like us to recognize that made your stay special?
The food. She can't eat it. She can't chew. And I wish there's more communication. I just like to see if they can get recreation to get in touch with me by phone. I'd like to see her more, I'd like her to see me more. I think it's important that she does because she's there all by herself and she can't have visitors. I think it's important she sees me from time to time, maybe once a week. I had called one time for recreation. A young lady did facetime and she was shocked she could see me and she's happy. I haven't seen her since that time. If I could have that, I'd be very happy. I'd like her to know that I'm still here for her. And I have one more thing, I know they sent me letters setting up the time for a meeting with them and I've been in and out of the hospital so I haven't had the time to do that with them. So if they could send me a letter regarding the next meeting with them for her care I appreciate that. I am home now. If I can get a call at 908-419-3385 that would be good so I would still get it even if I'm not home.

Nov 17, 2020

Is there anyone you would like us to recognize that made your stay special?
I would like them to look in to the dietary part. The food has not been the same since the COVID especially on the weekends. They are not getting choices on the menu anymore. Aside from that they always let me know if anything happens and what needs to be worked out.

Nov 17, 2020

Is there anyone you would like us to recognize that made your stay special?
I haven't been able to see my cousin. I work Monday to Friday and the time that I get out is late so I asked if they can make a special arrangement for me for one time because I haven't seen her since February but they said no.

Nov 16, 2020

Is there anyone you would like us to recognize that made your stay special?
The food is horrible. It was crappy. They got a new team in the kitchen and the food got worse.

Nov 11, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Nov 02, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 27, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 26, 2020

Is there anyone you would like us to recognize that made your stay special?
None

Oct 26, 2020

Is there anyone you would like us to recognize that made your stay special?
I would like to mention about the visitation for the loved ones because it's been cancelled. I have not notified with that. They should have informed the family about that. It would be nice if they will have a weekend visitation or if not maybe extend the time until the evening. It's just a bit upsetting to know about the visitation, they could be considerate about it.

Oct 26, 2020

Is there anyone you would like us to recognize that made your stay special?
The regular staff, if they are not there, it is not good. They do a great job. The rooms are really not clean well.

Oct 26, 2020

Is there anyone you would like us to recognize that made your stay special?
I just wish that I can go there.

Oct 26, 2020

Is there anyone you would like us to recognize that made your stay special?
When they moved her to quarantine, they lost a lot of her belongings. They should gather things so they would not lose it. They should have at least one person to check and have someone that we can ask for help.

Oct 26, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 24, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 24, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Oct 24, 2020

Is there anyone you would like us to recognize that made your stay special?
I think the doctor should be on the phone while we do the conferences for the family members. The doctor is never there. Whenever we have this quarterly meetings, he's not there. I would like the doctor to have more interaction with the family. In my opinion, the doctor never seems to follow up with the family. It's always the social worker or the nursing staff. He should be more involved.

Oct 23, 2020

Is there anyone you would like us to recognize that made your stay special?
I would choose that facility if I need to go.

Oct 06, 2020

Is there anyone you would like us to recognize that made your stay special?
No

Oct 06, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Sep 22, 2020

Is there anyone you would like us to recognize that made your stay special?
None

Sep 16, 2020

Is there anyone you would like us to recognize that made your stay special?
No.

Sep 15, 2020

Is there anyone you would like us to recognize that made your stay special?
None.

Sep 01, 2020

Is there anyone you would like us to recognize that made your stay special?
No

Aug 12, 2020

Is there anyone you would like us to recognize that made your stay special?
None

Aug 05, 2020

Is there anyone you would like us to recognize that made your stay special?
None.

Jul 29, 2020

Is there anyone you would like us to recognize that made your stay special?
They were absolutely great. Everybody helped me. John and Jessica were outstanding people.

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