Arbor Glen Center - Ratings

Is there anyone you would like us to recognize that made your stay special?
My biggest concern is the food.

Is there anyone you would like us to recognize that made your stay special?
Gisselle Rene john and lanie.

Is there anyone you would like us to recognize that made your stay special?
No. I think the treatment are very nice also the nurses.

Is there anyone you would like us to recognize that made your stay special?
The people are very good however the place needs to be updated cause it is very old and it doesn't look good. They need to fix the floor and the windows in my mother's room and the furniture is broken but these are minor things. The people are very kind they took good care of my mother, the nurses are good they are hardworking and they tried their best but they need to put some money and fix the place.

Is there anyone you would like us to recognize that made your stay special?
No

Is there anyone you would like us to recognize that made your stay special?
No.

Is there anyone you would like us to recognize that made your stay special?
It's like to thank John Howard and Jessica Blum from the PT department . Also, Renee from the CNA Department from being there and providing my needs and Jay for the medication on a daily basis.

Is there anyone you would like us to recognize that made your stay special?
I don't have access there because of the Covid and stuff. I would like the staff to call me if he needs anything. I would like to go up there and see him physically. I understand about the lockdown and everything but as far as seeing him physically that's my concern. I'm wondering if they're letting people in to see patients. I want to make sure he gets his haircut and shaved. I do not like him disheveled. I want him properly cleaned. I would like to find out about voting because I keep getting his ballots. I want to know what Arbor Glen does for that. My mom was also in Summit Ridge Genesis and they were good.

Is there anyone you would like us to recognize that made your stay special?
The food is not good. There is one woman constantly come in to my room. She's the woman in the wheelchair who's always roaming around and someone should keep on eye to her every time.

Is there anyone you would like us to recognize that made your stay special?
He's doing good but I don't know when I can go and see him again because they shutdown again. According to him he's not getting any therapy to help him walk. They do help us out. They do explain everything. I would like for them to give me updates of how he's doing.

Is there anyone you would like us to recognize that made your stay special?
No.

Is there anyone you would like us to recognize that made your stay special?
I'm satisfied with the overall care he got from them and the interaction we have with the staff. We just need to have more availability to visit our loved ones.

Is there anyone you would like us to recognize that made your stay special?
Nothing at all.

Is there anyone you would like us to recognize that made your stay special?
There was a few, Namisha she is always very helpful. There was another, nurse jean. Another one, Marie she's a health aide. She's also very good.

Is there anyone you would like us to recognize that made your stay special?
Len in the physical therapy department.

Is there anyone you would like us to recognize that made your stay special?
The therapist Jeff.

Is there anyone you would like us to recognize that made your stay special?
Her name was Giselle, she helped me.

Is there anyone you would like us to recognize that made your stay special?
There were some supervisors needs to be recognize but I don't know all their names. Some are compassionate and some are not. Renee Donna Giselle Nimfa Linda and Folo are excellent.

Is there anyone you would like us to recognize that made your stay special?
The nurses Giselle, Karen, Lucy and Rene made me feel really welcomed and relaxed there. There was also John, Chuck and Minnie that work in the rehab, and they worked with me very well. They gave me confidence and they did everything. There was also Donna and the rest of the night nurse, and they were very good to me.

Is there anyone you would like us to recognize that made your stay special?
No.

Is there anyone you would like us to recognize that made your stay special?
The food needs to be upgrade. The discharged department needs to be improve.