Windward Gardens - Ratings

Windward Gardens
4out of 5 - 93 Customer Satisfaction Ratings

105 Mechanic Street, Camden, ME 04843

4Overall Rating

Nov 12, 2019

What did you like best about your stay? What did we do well?
The nursing staff was great! Overall, WWG is an excellent place and highly recommended by me. I cannot say enough good things about the entire staff- both nursing and rehab.
What did you like least about your stay? What could we improve?
Better communication between patient and facility physician to eliminate medication problems, especially with mega medication schedule.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
That they're doing a great job.

Oct 02, 2019

What did you like best about your stay? What did we do well?
Freedom to walk outside
What did you like least about your stay? What could we improve?
A couple good movies would have been nice. something to lift the spirits.

Oct 02, 2019

What did you like least about your stay? What could we improve?
no complains I enjoyed my stay and loved all the staff
What did you like best about your stay? What did we do well?
Everyone was very kind and helpful (illegible)

Sep 06, 2019

What did you like best about your stay? What did we do well?
Professional, compassionate, friendly staff. Good sense of humor.
What did you like least about your stay? What could we improve?
Food, food, food, was below par. Less carbs. Very difficult to maintain low blood sugar. I am a diabetic and lost 8 lbs. during my 2 1/2 week stay, could not eat the carbs served. Need more protein and green veggies.

Nov 12, 2019

What did you like best about your stay? What did we do well?
Your therapy staff PT and OT were outstanding for above other facilities and was in previously. Also Brandi; Kaylyn and Lisa need to be recognized. Petite young blonde? C N A was very helpful.
What did you like least about your stay? What could we improve?
Your ongoing staff CNA's etc. too many new faces for a patient with dementia to focus us. Turnover too confusing for the elderly. A diabetic diet for those with diabetes would have been beneficial. Also, call buttons to communicate your needs for perhaps faster assistance.

Nov 12, 2019

What did you like best about your stay? What did we do well?
The professionalism and ongoing concern of the therapist. The care and competence of most of the most.
What did you like least about your stay? What could we improve?
The food.

Oct 29, 2019

What did you like best about your stay? What did we do well?
There is peace and comfort during my stay in the facility.

Oct 29, 2019

What did you like best about your stay? What did we do well?
Got my therapy so I could come home quickly.
What did you like least about your stay? What could we improve?
I think you're understaffed and they need more help. They were awesome but they did just fine. Very nice people.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I can't think of anything.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
When you call, it took quite a while to get an answer.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The lack of adequate snack food which is what I'm after them for all the time. This is my biggest repeated request.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
At times they are understaffed. The staff is great when they are available.

Oct 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
None that I can think of right now.

Oct 16, 2019

What did you like least about your stay? What could we improve?
Make hot food available at mealtime. Food was always cold.

Oct 02, 2019

What did you like best about your stay? What did we do well?
Never forced to do things
What did you like least about your stay? What could we improve?
Being last to know, Concerning advance plans.