Willows Center - Ratings

Willows Center
4.3out of 5 - 92 Customer Satisfaction Ratings

723 Summers St., Parkersburg, WV 26101

4.3Overall Rating

Feb 17, 2021

Additional comments you would like the Center team to know?
They were all nice and sweet.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I consider them a great a facility over there for taking real good care of mom and dad.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I consider them a great facility over there for taking real good care of mom and dad.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've always been an excellent care facility and they have only proven themselves to be even better during this pandemic and they continue to provide the same excellent care that they always have.

Jun 03, 2020

Additional comments you would like the Center team to know?
They treated me well. It was great.

Feb 15, 2021

Additional comments you would like the Center team to know?
I would recommend anybody to them if they need to go to a doctor.

Feb 11, 2021

Additional comments you would like the Center team to know?
Overall, I guess they were okay.

Feb 08, 2021

Additional comments you would like the Center team to know?
They were good to me.

Jan 29, 2021

Additional comments you would like the Center team to know?
The food could be improved.

Dec 17, 2020

Additional comments you would like the Center team to know?
They need to have a special room for the covid positive and put some pictures on the wall.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I wish they have a better menu, like more choices of food. Other than that, they are doing a great job.

Nov 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. They did a great job. They need to have a video calling more frequently.

Oct 30, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They should have a more active menu on their meals because now they don't have a choice. Their should be some kind of variation.

Oct 30, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything has been really good.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I can't choose her menu for, so I know that she doesn't pick up anything on the menu that they offer because she doesn't understand. So, that's the only concern that I have.

Sep 01, 2020

Additional comments you would like the Center team to know?
They were great, and I thank them.

Jul 02, 2020

Additional comments you would like the Center team to know?
It's a very clean facility. Everybody was very attentive to all the patients needs.

May 11, 2020

Additional comments you would like the Center team to know?
It was overall a good experience.

Apr 14, 2020

Additional comments you would like the Center team to know?
It was a very nice and clean place.

Mar 19, 2020

Additional comments you would like the Center team to know?
I would recommend it to anybody.

Mar 11, 2020

Additional comments you would like the Center team to know?
Everybody was really good to me. I like it there.

Feb 20, 2020

Additional comments you would like the Center team to know?
Overall, they did a great job.

Dec 04, 2019

Additional comments you would like the Center team to know?
She had a good stay there.

Nov 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They're doing a really good job and they really help her. She really improved.

Oct 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
That she complains primarily about the food. The taste, how they serve it, how the food is prepared what it's served with. They don't have chicken very often, Fresh fruits, not enough condiments that you usually ask for more. The used to have to where they could pick what they have for breakfast and dinner and now they don't have any choice.

Oct 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
He's been there over a year and he's made milestones and I think they have done a very, very good job in meeting all of his needs and our family's needs in his care.

Oct 21, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Not really.

Oct 14, 2019

Additional comments you would like the Center team to know?
I just wished them good luck.

Oct 10, 2019

Additional comments you would like the Center team to know?
Well, I was happy over the whole thing.

Sep 16, 2019

Additional comments you would like the Center team to know?
They were good to me as far as it goes. The staff was pretty good. They took good care of me. Some of them were really good and friendly, but some of them were not.

Sep 12, 2019

Additional comments you would like the Center team to know?
It was very noisy. Other than that is was all good.