Willows Center Earns 2023 AHCA/NCAL Silver National Quality Award6/30/2023
National award honors long term care providers who demonstrate high-level performance and quality outcomes.
Parkersburg, WV – Willows Center, a skilled nursing facility in Parkersburg, has been recognized as a 2023 recipient of the Silver – Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). This year, 63 skilled nursing care centers, eight assisted living communities, and one dual skilled nursing/assisted living facility in 27 states earned the Silver Award – the second of three distinctions possible through the AHCA/NCAL National Quality Award Program. The program recognizes organizations that meet progressively rigorous standards of performance to further improve the lives of residents and staff in long term care.
“Through its strong foundation and commitment to quality, Willows Center has demonstrated effective approaches that help improve performance and health care outcomes for the patients and residents it serves,” said Melissa Powell, Chief Operating Officer. “We are incredibly proud of Willows Center’s achievement.”
The National Quality Award Program has three progressive levels: Bronze, Silver, and Gold. At the Silver level, recipients have met the criteria for the Bronze award and move on to evaluate and improve their processes, creating a systematic approach for all aspects of the organization that leads to positive outcomes and success. Trained examiners review each application to determine if the center has met the demands of the criteria. Silver recipients can now move on to the final and most prestigious level of the program, the Gold – Excellence in Quality award.
Data shows that Silver and Gold awarded providers outperform the rest of the nation.
“We are delighted to honor Willows Center for being recognized at the Silver level,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “This recognition is a testament to their unwavering efforts in enhancing the lives of those entrusted to their care. Congratulations to Willows Center for their outstanding achievement. Keep striving for excellence.”
The awards will be presented during Delivering Solutions 23, the AHCA/NCAL Convention & Expo, October 1-4, 2023, in Denver, Colorado.
ABOUT WILLOWS CENTER
Willows Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. To learn more, visit https://www.genesishcc.com/willows.
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and development disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahcancal.org.