Westwood Center - Ratings

Westwood Center
4out of 5 - 75 Customer Satisfaction Ratings

20 Westwood Medical Park, Bluefield, VA 24605

4Overall Rating

Nov 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
So far, everything has been good. They keep me up-to-date on everything.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing a really good job. They send out updates on how the virus is dong. Today I actually called them and they transferred me to the person that I needed to talk to.

Oct 19, 2020

Please use the space below for any comments, suggestions, or concerns
We are really grateful for Westwood and the care for my mother.

Oct 06, 2020

Please use the space below for any comments, suggestions, or concerns
It's been very hard during the virus to get anything as far as visits. I'd like to see them schedule some visits where myself and my family member are socially distanced and all that.

Jul 14, 2020

Additional comments you would like the Center team to know?
They were nice to me.

Jul 02, 2020

Additional comments you would like the Center team to know?
It was a good experience. They were kind to her. They really helped me and kept me informed.

Jun 09, 2020

Additional comments you would like the Center team to know?
She was treated very well while she was there. I would call and they'd let me talk to her. I would recommend you to anybody.

Jun 02, 2020

Additional comments you would like the Center team to know?
They were good. They were there when I needed them.

May 29, 2020

Additional comments you would like the Center team to know?
The administrative staff was very good. The therapy staff is very good. The other ones that comes to the room to help you I would rate about a three. They're nice and good but they're slow. When she needed attention they were slow getting there.

May 08, 2020

Additional comments you would like the Center team to know?
We really appreciate everything they did.

Apr 07, 2020

Additional comments you would like the Center team to know?
The only complaint that I had was that they kept waking me up in the middle of the night trying to do vitals. I don't see the medical necessity of it so I objected. That's it.

Mar 11, 2020

Additional comments you would like the Center team to know?
They were just wonderful. It's only being five weeks and they were a lot of help.

Feb 19, 2020

Additional comments you would like the Center team to know?
It seemed to be very efficient down there.

Jan 22, 2020

Additional comments you would like the Center team to know?
There was this Krissy who works with all the paperwork and she was very helpful to us. they are very good to my mother.

Jan 08, 2020

Additional comments you would like the Center team to know?
They have a wonderful PT and I'm doing better I really enjoyed all the people there. I feel like I'm home.

Jan 08, 2020

Additional comments you would like the Center team to know?
No, everything was good. Everything was fine.

Nov 22, 2019

Additional comments you would like the Center team to know?
It's just a good place to be. If I would be sick again, that's where I wanna go.

Nov 21, 2019

Additional comments you would like the Center team to know?
I said, I like the place, I like the people that's there and I like Tracy and all of them and i really do. I like them all really well.

Nov 06, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They have a really good physical therapy program down there. I think the people that work with their physical therapy program are the best in the entire region.

Nov 05, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
His therapy was excellent. It was fantastic. He really improved in there. They really worked with him until he could walk again and everything. The physical therapy staff was fantastic and the facility for physical therapy was fantastic.

Nov 05, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
So far, everything is good, so I wouldn't change a thing.

Nov 05, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
This place is not terrible, but he'd rather be home. I think everybody would, but people living there are mostly very nice and he made some friends in there. Things could always be better. It would be nice to have more people working on the night shift. As far as the quality of care that he gets there, it's very good, and the people are very good to him.

Oct 10, 2019

Additional comments you would like the Center team to know?
I had been there 3 years ago and it's been cleaner and nicer. The people were excellent.

Sep 24, 2019

Additional comments you would like the Center team to know?
They did an excellent job.

Sep 17, 2019

Additional comments you would like the Center team to know?
They did good.