Westfield Center - Ratings

Westfield Center
4.1out of 5 - 129 Customer Satisfaction Ratings

1515 Lamberts Mill Road, Westfield, NJ 07090

4.1Overall Rating

Dec 18, 2020

Additional comments you would like the Center team to know?
The home care hasn't come yet so that's the only thing that I'm waiting on. The facility itself was really nice to me and they did a really good job.

Dec 17, 2020

Additional comments you would like the Center team to know?
They were very good and helped me get back in shape.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything is as good as can be expected.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The administration they have now is excellent. They are responsive to call back and emails.

Nov 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to recommend the Administration staff as well as the nursing team and receptionists. They held zoom calls to connect us to our loved ones.

Nov 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are great with communication. 

Oct 24, 2020

Additional comments you would like the Center team to know?
Everybody was very kind.

Oct 24, 2020

Additional comments you would like the Center team to know?
The doctor and supervisor is wonderful.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It's been very good experience. I am getting calls about her and given updates. They always give me a call whenever they have issue.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I'm very pleased with the situation over there. The people are very very nice to me and I have no problems with. The only time I ever had a problem was with them getting him to the hospital up and overlook because he has a treatment that he takes. But that had nothing to do with them. It was the ambulance, the people that brought him, they were very rough and they didn't know what they're doing, took him on the wrong way. And everything other than that, I have had no problem.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am extremely pleased in their handling of the covid crisis in keeping the family member safe.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I just hope that I would be able to see him soon. I know they are taking excellent care of him and that makes me happy.

Aug 05, 2020

Additional comments you would like the Center team to know?
I want to thank them for being so kind, encouraging and friendly to me.

Jul 14, 2020

Additional comments you would like the Center team to know?
Every person there were very good. I would recommend that place.

Mar 31, 2020

Additional comments you would like the Center team to know?
Everything was excellent. The PT and OT staff were very nice. The doctor always visited me. The nurse practitioner named Julie was excellent.

Feb 27, 2020

Additional comments you would like the Center team to know?
Just the nurses they are wonderful and they were great.

Dec 09, 2019

Additional comments you would like the Center team to know?
We were very pleased with them and we would recommend them.

Dec 04, 2019

Additional comments you would like the Center team to know?
My aide really helped me during my stay, she was fantastic. They were all fantastic.

Nov 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
None. She's been there for years and everything went well.

Nov 15, 2019

Additional comments you would like the Center team to know?
Everybody was amazing.

Nov 04, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they were all very nice people the nurse the doctors all of them. They are very nice to all of us. They were like a family we get along well.

Nov 01, 2019

Additional comments you would like the Center team to know?
They are doing a good job. They should keep it up.

Sep 27, 2019

Additional comments you would like the Center team to know?
The nurses and the aides and the physical therapy people were really great. They were supportive. I really did enjoy them.

Sep 26, 2019

Additional comments you would like the Center team to know?
I will compliment the staff especially the OT and PT people for doing such a good job. It was fun working with that department. It was excellent and the place was clean. The dietitian was very excellent in making changes on my food.

Sep 17, 2019

Additional comments you would like the Center team to know?
They are operating high level of care . I appreciate them for doing it.