Troy Hills Center - Ratings

Troy Hills Center
4.2out of 5 - 154 Customer Satisfaction Ratings

200 Reynolds Ave, Parsippany, NJ 07054

4.2Overall Rating

Feb 05, 2021

Additional comments you would like the Center team to know?
My care team is great. they took good care of me.

Dec 21, 2020

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I like it here. Everything is good.

Dec 21, 2020

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I like living here because the staff is helpful, and they listen.

Dec 21, 2020

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I love it here.

Dec 21, 2020

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I like everybody here.

Dec 21, 2020

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I like it here because the staff is very, very nice, they help me with all of my needs.

Dec 21, 2020

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The staff takes the time to talk to me and listen to me.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
 As far as the nursing, the doctors, communication, transparency, getting back, accolades for them.

Nov 17, 2020

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They're doing a great job especially now on what's going on with the virus. They're doing a great job of keeping everyone safe.

Nov 10, 2020

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I think it's a very good place considering what I've heard of other places.

Nov 10, 2020

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Everything seems to be very well organized. They're very good.

Nov 10, 2020

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No, I just cannot get over how receptive from the administrator on down - they've been so caring-  and so good for this woman that she is in such a great place - 

Oct 29, 2020

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I get daily reports from the administrator. They have the statistics with the covid. They pretty much cleaned it up. They do whatever they have to do to minimize the risk, so I think they're doing very good there. And they inform me everyday in a daily report. I fell comfortable that my sister is there and I don't worry about her. I think the facility is great. It's a very good facility and I'm glad that she's there.

Oct 26, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Keep taking care for John. Keep up the activities. I like the location because it's close to me and I heard a lot of good things about them.

Oct 21, 2020

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Thank you so much for taking care of him.

Oct 21, 2020

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You guys are good. The nurses seem really nice. Her medicaton levels are appropriate.

Oct 21, 2020

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They go over and above board with the covid and everything in alerting us and if his big toe hurts I got a phone call.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they did an incredible job during covid. I feel that she's very safe, the communication is very excellent and we were very pleased.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything is excellent.

Sep 08, 2020

Additional comments you would like the Center team to know?
They locked my stuff in a safe and when I was discharged the lady wasn't there to unlock it so we are on our way there now so I can get my stuff from the safe other than that they were very good.

Aug 20, 2020

Additional comments you would like the Center team to know?
They treated me well and they remembered me, it's really nice.

Aug 11, 2020

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It was like returning home. The staff still remembers me being there. . All the staff was from the PT was great. The food was great.

Apr 23, 2020

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 The staff were great

Apr 03, 2020

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They were doing a very good job and very attentive.

Mar 31, 2020

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PT and OT were very good. The day nurses were generally very good.

Mar 20, 2020

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I have a better experience with them and they are excellent.

Mar 20, 2020

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I was happy with the care.

Feb 27, 2020

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No. They are really good and excellent.

Feb 25, 2020

Additional comments you would like the Center team to know?
The food could be a little bit better.

Feb 11, 2020

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Normal ladies were sitting around and Burt, she was the one in-charge there.  Burt  was so good, she helped me so much. She gets up a little more and truly help and she was perfect for that job. She's still there, she's been there a long time. I was in your center  about four times, over a number of years and she was still the same. Everybody loves her .. A lot of the others are good too. They were all good but she was exceptional. Everybody was nice there, They were in a good place. Some other places are more exclusive, but the thing is they didn't have the companionship that you had there.   I'd been in there four times when I had broken hips twice, and other problems. So when I come in there they say, oh, here comes June. They say they all like me and I like all of them. It was a good place to stay but there's no place like home.

Feb 06, 2020

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Well, this is my second visit of Genesis and my experience is very very good. Actually, it's my third I was at Genesis in Moorestown and also the one here, twice.

Jan 27, 2020

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The physical therapy department was very good.

Jan 21, 2020

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I would  recommend Troy Hills Center to someone of an  older age, I would highly recommend it.

Dec 23, 2019

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Everybody did an excellent job and I'm very well satisfied.

Dec 20, 2019

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The people were responsive. I was really pleased with them. It was a good experience.

Dec 05, 2019

Additional comments you would like the Center team to know?
The nurses and the aides are both nice. Overall they did the best that they can for her.

Dec 04, 2019

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Everybody was very good.

Nov 21, 2019

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Everyone was very helpful and my mother enjoyed her stay.

Nov 11, 2019

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The rehab physical therapist and occupational therapist were awesome. The nurses were all awesome. Everybody was very nice. The only thing that could be improved on is the food.

Nov 01, 2019

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The daytime staff was wonderful. They couldn't do enough for her. 

Nov 01, 2019

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She likes it and I like it too.

Oct 31, 2019

Additional comments you would like the Center team to know?
Nope, everything was very well. I was very satisfied.

Oct 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They are taking good care of my father there.

Oct 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff keeps me updated about my sister and they always communicate with me.

Oct 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm extremely pleased with everything. I know she's in a safe place. I met the director Kate and I can say that she's very friendly, comforting and nice. Everybody there has been outstanding.

Oct 25, 2019

Additional comments you would like the Center team to know?
  I like the nurses very much and I love the staff in the rehab room. The rehabilitation that they did with my mother everyday, they were wonderful.

Sep 17, 2019

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The staff was excellent. 

Sep 16, 2019

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I was very satisfied.

Sep 05, 2019

Additional comments you would like the Center team to know?
Its a good rehab.