The Reservoir - Ratings
1 Emily Way, West Hartford, CT 06107-3136
Additional comments you would like the Center team to know?
I was very pleased and taken care of. I will surely recommend them to others.
Additional comments you would like the Center team to know?
I was well taken care of and I was happy there.
Additional comments you would like the Center team to know?
They need to give you all the stuff that you need when they discharge you.
Additional comments you would like the Center team to know?
They have great food there and I won't hesitate to go back.
Do you have any comments, suggestions or concerns you'd like to tell me?
Yes, I want to recommend the Zoom meetings and the care not just to all the facilities but to people at The Reservoir, that they are communicated for The Reservoir and not a blanket Genesis Corporation. I think that it is lovely to hear about other things with another people. But my primary concern especially during the pandemic is the well being of my love one, where they live and what is being done there.
Do you have any comments, suggestions or concerns you'd like to tell me?
Overall it was great experience.
Additional comments you would like the Center team to know?
I think they did a very good job, because it was a nice place considering the place.
Additional comments you would like the Center team to know?
They treated me very well. Always there when I called them.
Additional comments you would like the Center team to know?
It's a beautiful and clean facility.
Additional comments you would like the Center team to know?
They very nice and great. They need to hire staff because they don't have enough nurse.
Additional comments you would like the Center team to know?
They did a good job.
Additional comments you would like the Center team to know?
I think they could improve the food.
Additional comments you would like the Center team to know?
All is well because of them. I'm very pleased I was able to go there.
Additional comments you would like the Center team to know?
I would recommend it to anybody. They were just wonderful.
Additional comments you would like the Center team to know?
They did a very good job. They just need to be a little flexible.
Additional comments you would like the Center team to know?
Agnes the OT was excellent. Alejandrina she is very good and love me. She help in the shower and everything.
Additional comments you would like the Center team to know?
It was a good place to go for rehabilitation.
Additional comments you would like the Center team to know?
They are very good. I will go back there if I had to.
Additional comments you would like the Center team to know?
Everything was fine. The people there were excellent. I was in a tough shape when I got there, and with everybody helping me, I got up and around. I got out there walking well and I could take care of myself when I came home. I think it's just perfect. I would highly recommend it. It's a very good place. I can't think of anything bad.
Additional comments you would like the Center team to know?
It's a great place.
Additional comments you would like the Center team to know?
I like all the staff.
Additional comments you would like the Center team to know?
It's the second time to be there and I can say that the staff there treated me well and I have no complain. They served me well so, I have no compliant.
Additional comments you would like the Center team to know?
I think it's been very good.
Additional comments you would like the Center team to know?
I have a good experienced and I enjoyed it very much.
Additional comments you would like the Center team to know?
Not really, I thought everything was pretty well.
Additional comments you would like the Center team to know?
No, just thank you very much!
Additional comments you would like the Center team to know?
They took very good care of my mother. I will recommend them.