The Reservoir - Ratings

The Reservoir
4.2out of 5 - 121 Customer Satisfaction Ratings

1 Emily Way, West Hartford, CT 06107-3136

4.2Overall Rating

Jun 25, 2020

Additional comments you would like the Center team to know?
I was very pleased and taken care of. I will surely recommend them to others.

Apr 03, 2020

Additional comments you would like the Center team to know?
I was well taken care of and I was happy there.

Dec 21, 2020

Additional comments you would like the Center team to know?
They need to give you all the stuff that you need when they discharge you.

Dec 17, 2020

Additional comments you would like the Center team to know?
They have great food there and I won't hesitate to go back.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Yes, I want to recommend the Zoom meetings and the care not just to all the facilities but to people at The Reservoir, that they are communicated for The Reservoir and not a blanket Genesis Corporation. I think that it is lovely to hear about other things with another people. But my primary concern especially during the pandemic is the well being of my love one, where they live and what is being done there.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall it was great experience.

Sep 30, 2020

Additional comments you would like the Center team to know?
I think they did a very good job, because it was a nice place considering the place.

Sep 18, 2020

Additional comments you would like the Center team to know?
They treated me very well. Always there when I called them.

Sep 15, 2020

Additional comments you would like the Center team to know?
It's a beautiful and clean facility.

Sep 11, 2020

Additional comments you would like the Center team to know?
They very nice and great. They need to hire staff because they don't have enough nurse.

Aug 13, 2020

Additional comments you would like the Center team to know?
They did a good job.

Aug 12, 2020

Additional comments you would like the Center team to know?
I think they could improve the food.

Jul 29, 2020

Additional comments you would like the Center team to know?
All is well because of them. I'm very pleased I was able to go there.

Jun 12, 2020

Additional comments you would like the Center team to know?
I would recommend it to anybody. They were just wonderful.

May 12, 2020

Additional comments you would like the Center team to know?
They did a very good job. They just need to be a little flexible.

Mar 16, 2020

Additional comments you would like the Center team to know?
Agnes the OT was excellent. Alejandrina she is very good and love me. She help in the shower and everything.

Jan 20, 2020

Additional comments you would like the Center team to know?
It was a good place to go for rehabilitation.

Jan 14, 2020

Additional comments you would like the Center team to know?
They are very good. I will go back there if I had to.

Dec 17, 2019

Additional comments you would like the Center team to know?
Everything was fine. The people there were excellent. I was in a tough shape when I got there, and with everybody helping me, I got up and around. I got out there walking well and I could take care of myself when I came home. I think it's just perfect. I would highly recommend it. It's a very good place. I can't think of anything bad.

Dec 13, 2019

Additional comments you would like the Center team to know?
It's a great place.

Dec 10, 2019

Additional comments you would like the Center team to know?
I like all the staff.

Dec 04, 2019

Additional comments you would like the Center team to know?
It's the second time to be there and I can say that the staff there treated me well and I have no complain. They served me well so, I have no compliant.

Oct 10, 2019

Additional comments you would like the Center team to know?
I think it's been very good.

Sep 25, 2019

Additional comments you would like the Center team to know?
I have a good experienced and I enjoyed it very much.

Sep 23, 2019

Additional comments you would like the Center team to know?
Not really, I thought everything was pretty well.

Sep 20, 2019

Additional comments you would like the Center team to know?
No, just thank you very much!

Sep 03, 2019

Additional comments you would like the Center team to know?
They took very good care of my mother. I will recommend them.