Teays Valley Center - Ratings

Teays Valley Center
4.1out of 5 - 42 Customer Satisfaction Ratings

1390 N Poplar Fork Road, Hurricane, WV 25526

4.1Overall Rating

Jul 12, 2023

What one thing, if anything, do you suggest we do to improve this center?
Have more help on nights. They have rules but they're never enforced.

Jul 12, 2023

What do you like most about our center?
I used to trust staff when I first got here. I like the CNAs and nurses they need more help!
What one thing, if anything, do you suggest we do to improve this center?
More communication between staff and residents.

Jun 20, 2023

What one thing, if anything, do you suggest we do to improve this center?
Work as a team!

Jun 20, 2023

What do you like most about our center?
Able to go outside.
What one thing, if anything, do you suggest we do to improve this center?
Better food.

Jun 20, 2023

What do you like most about our center?
Everything.
What one thing, if anything, do you suggest we do to improve this center?
Don't know.

Jun 20, 2023

What do you like most about our center?
The CNAs are wonderful.
What one thing, if anything, do you suggest we do to improve this center?
Hire more people. CNAs are overworked.

Jun 20, 2023

What do you like most about our center?
The staff is family to me, I love them.

Jun 20, 2023

What do you like most about our center?
Friendly staff.
What one thing, if anything, do you suggest we do to improve this center?
Better food.

Jun 20, 2023

What do you like most about our center?
The staff and other residents.
What one thing, if anything, do you suggest we do to improve this center?
Nothing

Jun 20, 2023

What one thing, if anything, do you suggest we do to improve this center?
Staff working better as a team.

Jun 20, 2023

What do you like most about our center?
The people.
What one thing, if anything, do you suggest we do to improve this center?
Employees work as a team.

Jun 20, 2023

What do you like most about our center?
Staff.
What one thing, if anything, do you suggest we do to improve this center?
No

Jun 20, 2023

What do you like most about our center?
The way I get to interact and meet all kinds of different people.
What one thing, if anything, do you suggest we do to improve this center?
Get more staff.

Jun 20, 2023

What one thing, if anything, do you suggest we do to improve this center?
Have better communication. Have more coverage in staff to take care of residents

Jun 20, 2023

What do you like most about our center?
The employees are nice and always helpful with whatever I need.
What one thing, if anything, do you suggest we do to improve this center?
Have better communication

Jun 20, 2023

What do you like most about our center?
Activities

Jun 20, 2023

What do you like most about our center?
The security, love activities, love the staff.
What one thing, if anything, do you suggest we do to improve this center?
Better communication.

Jan 09, 2023

Is there anyone you would like us to recognize that made your stay special?
None.

Jan 06, 2023

Is there anyone you would like us to recognize that made your stay special?
None.

Dec 20, 2022

Is there anyone you would like us to recognize that made your stay special?
There are couple of nurses, but Caitlyn from nursing was great.

Dec 16, 2022

Is there anyone you would like us to recognize that made your stay special?
All the therapy staff is wonderful and I don't remember all the nurses name.

Dec 02, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapists.

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