Teays Valley Center - Ratings

Teays Valley Center
4out of 5 - 154 Customer Satisfaction Ratings

1390 N Poplar Fork Road, Hurricane, WV 25526

4Overall Rating

Nov 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I wish they'd open up so I can visit him in his room because right now all we could do is the driveway like everybody else.

Oct 29, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I appreciate all their doings during this pandemic.

Oct 29, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I like the personal attention. They are very informative as far as talking to me concerning things. The staff really plays a big role there.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased overall. There's been problems but they've addressed them well.

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
very please with how they handle the covid situation and on how they handle her

Sep 23, 2020

Additional comments you would like the Center team to know?
They did an excellent job.

Sep 18, 2020

Additional comments you would like the Center team to know?
They need to keep up the good work. If I need to go back, I will.

Sep 03, 2020

Additional comments you would like the Center team to know?
None

Aug 13, 2020

Additional comments you would like the Center team to know?
They did a great job.

Jul 29, 2020

Additional comments you would like the Center team to know?
No. I would like to say Thank you very much.

Jul 27, 2020

Additional comments you would like the Center team to know?
They were good.

Jul 24, 2020

Additional comments you would like the Center team to know?
The ones I've worked with in there were great. They were good people. 

Jul 20, 2020

Additional comments you would like the Center team to know?
They got some of the best food I have ever eaten there. I was in the hospital and rehab for six weeks and I gained 33 pounds.

Jun 29, 2020

Additional comments you would like the Center team to know?
I appreciate the staff for taking good care and time for her.

Jun 04, 2020

Additional comments you would like the Center team to know?
They did well.

May 21, 2020

Additional comments you would like the Center team to know?
It was great. The nurses and everybody were good to me.

May 08, 2020

Additional comments you would like the Center team to know?
We appreciate what they did. We were pleased with their performance.

Mar 27, 2020

Additional comments you would like the Center team to know?
The food just needed to be more appealing, and they didn't really have that much of a choice about the food.

Feb 26, 2020

Additional comments you would like the Center team to know?
The people treated you okay but the food was terrible.

Feb 19, 2020

Additional comments you would like the Center team to know?
The nurses and everyone were very respectful and did their job.

Feb 04, 2020

Additional comments you would like the Center team to know?
No. Just keep up the good work

Jan 20, 2020

Additional comments you would like the Center team to know?
It was more of him. He didn't really push himself as he should have. I didn't go with him to his therapy. When I asked him if he had therapy, he didn't know if he had therapy. I thought they treated him very nicely. Very compassionate and very thoughtful and I appreciate what they did. 

Jan 15, 2020

Additional comments you would like the Center team to know?
It's been okay.

Jan 06, 2020

Additional comments you would like the Center team to know?
No, I don't.

Dec 09, 2019

Additional comments you would like the Center team to know?
If I could, I would give them a 10 for everything. When you call somebody in, you wouldn't wait that long. They had a wonderful service. I'm 85 years old and I'm there for a rehabilitation. They do a wonderful job there. They have wonderful nurses. They do the best that they can, but they just can't get enough help. They got good food . They are really good. It's truly a good place to go to get well.

Dec 05, 2019

Additional comments you would like the Center team to know?
The food was not really good. Everything else went very well.

Dec 04, 2019

Additional comments you would like the Center team to know?
I appreciate all those who attend to his needs. They were very courteous and they treat him right.

Nov 05, 2019

Additional comments you would like the Center team to know?
The nursing staff were all great to me and also the facility.

Oct 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, I think that the facility does do a good job. I think there are some things that need to be finished that they started such as the steps going to the parking lot. The area where all the people gather outside is not finished and it needs to be finished. The maintenance people there do a good but there is too much of them and overall that's all that I can think of basically. I refer Teays Valley facility to many people. I have been to 2 other facilities with my wife, and they are, in my opinion not good as good as Teays Valley. No, finish the project they started. That's all.

Oct 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
No. Overall, I'm happy with the place.

Oct 07, 2019

Additional comments you would like the Center team to know?
They treated me well.

Sep 24, 2019

Additional comments you would like the Center team to know?
I had a wonderful experience up there. They had an excellent staff. They met most of my needs and they took care of me excellently.

Sep 18, 2019

Additional comments you would like the Center team to know?
They've done a very good job. She was really impressed with Kelly.

Sep 18, 2019

Additional comments you would like the Center team to know?
The people that work there are very good.