Coronavirus Update
View All UpdatesGenesis HealthCare Announces Resident and Staff COVID-19 Vaccine Acceptance Rates
To date, 84% of skilled nursing residents and 61% of skilled nursing staff have been vaccinated; Staff acceptance rates far exceed national average as reported by CDC read more
Sutton Hill Center
1801 Turnpike Street, North Andover, MA 01845
Awards and Affiliations
Sutton Hill Center provides both ShortStay and LongTerm Care options. We are comprised of four distinct care units and Sutton offers skilled Medical Management with attending physician oversight as well as intensive rehabilitation including Physical, Occupational and Speech Therapies delivered by our own, on-site licensed team of rehabilitation specialists. We are conveniently located on Turnpike St./Route 114 in North Andover, MA and situated on the border of picturesque Harold Parker State Forest. Sutton is proud to offer a committed and experienced team of professionals whose dedication is exemplified by their longevity. Multiple Sutton Hill team members, from leadership to front-line, boast of 10, 15, and 20 years of continuous service.
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Services
- ShortStay care
- LongTerm care
- Cardiac Management Program
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- On-site Medical Director
- On-site Nurse Practitioner
- Attending Physicians
- Registered Nurses
- IV Therapy
- Audiology care
- Bariatric specialties
- Colostomy care
- Dental care
- Personal care
- Podiatry care
- Psychiatric services
- Vision care
- Wound care
- X-ray
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
Amenities
- Private and Semi-Private Rooms
- Spacious rooms
- Private bathroom
- Fully air conditioned
- Activity room
- Wellness programs
- Private hospice room
- Sunroom
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Private balcony/ porch / patio
- Scenic views
- Beauty Salon / Barber Services
- Cable Television
- Café with always available menu options
- Comfortable common and lounge areas to gather with friends and family
- Country kitchen
- Dining Room
- In-room dining options
- Private dining rooms for family gatherings
- Restaurant-Style Dining
- Alarm system to aid in the security of residents with cognitive deficits
- Computer with internet access
- Housekeeping
- Laundry facility on-site
- Mail and Newspaper Service
- Pets Permitted
- Pharmaceutical delivery service
- Phone service
- Telephone
- Wireless Internet
- Baby Grand Piano
Jennifer Shaw, LNHA, MS, LSW
Center Executive DirectorJenna found her passion for working with the geriatric population, their families, and the staff who take care of them while working in Adult Day Health Care centers as Program Director and Social Worker. This led her to pursue and successfully earn a master’s degree in the Management of Aging Services. Her growing passion, competence, and experience expanded in her role as Director of Social Services. Here she gained direct experience in a Skilled Nursing Facility and completed her Administrator in Training Program. Jenna is delighted to join the Genesis team as Center Executive Director and to serve the community at Sutton Hill Center with compassion, skill, and care.
Jennifer Ngah, MSN, RN
Center Nursing ExecutiveJennifer has a Master of Science in Nursing from Purdue University with a specialization in education. She also holds a Bachelor of Science degree in Business Management from Keene State College. Caring for geriatric patients has become Jen’s passion and she enjoys teaching new nurses how to provide an exceptional level of care to this population. Jen enjoys working with the interdisciplinary team to collaborate and maximize the care provided to the residents in the center. She believes that the smiles on the resident’s faces make even the longest day the best day. “If you can lie down at night, knowing in your heart that you made someone’s day just a little better, you know you had a good day”.
Cara Smith, MSW, CDP, CSGF
Director of Admissions & MarketingCara started working for Genesis Healthcare in 2009. She had worked in a variety of departments including dietary, reception and social services. Cara attended Colby-Sawyer College and received her Bachelor’s Degree in Psychology, and two years later, she completed her Master’s Degree in Social Work from Springfield College. After finishing her education, Cara continued working as a social worker for Genesis Healthcare until 2017. She then worked in other elder care organizations to broaden her experience as a Memory Care Program Director, Resident Services Coordinator, Hospice Social Worker and Director of Social Services. Cara returned to Genesis Healthcare in 2019 working as an Assistant Admissions Director, and was then promoted as the Director of Admissions and Marketing for Sutton Hill Center! To Cara, working with seniors is not just a job - it’s a passion!
Kerry Bourgeois, OTA, COTA, CCI
Director of RehabilitationKerry Bourgeois is an Occupational Therapy Assistant who specializes in Geriatrics, cardiopulmonary disease and focuses on holistic patient care to help patients move on to the next level of care. She graduated from North Shore Community College in 2009 in the Occupational Therapy Assistant's accelerated program with honors. She received her certification in 2015 as a certified clinical Instructor through AOTA to become a field work educator. Kerry enjoys sharing her knowledge of the OT field and educating students entering the rehab field in the clinical setting. In 2019 she was recognized by the New England Occupational therapy Council for Outstanding Fieldwork Educator award. Kerry also sits on the advisory board for NSCC for their OTA program. Kerry's focus as Director of Rehab is to improve patients’ quality of life and help them to achieve the highest level of independence, while delivering top quality rehab services in a welcoming environment.
Salute to Nurses Letters: Hospitals S-W
By Boston.com for Salute to Nurses 2019:
I salute Kirsten for her compassion, respect, professionalism, patience, and kindness to my 92-year-old father. She has been caring for him in this nursing home since my mother passed away a year ago. I cannot even find words for how amazing Kirsten is. Consistently patient and kind, she always listens to my concerns and acts quickly to ensure that my dad is well taken care of. I also love watching her with all of the other elderly patients—the respect and compassion that she shows to each of them is so overwhelming it has actually brought tears to my eyes.
As a nurse myself, I understand how difficult it can be to give our patients the very best care, and I often find Kirsten going that extra step. She sits with my dad and her other patients and respects their feelings, a remarkable trait for a younger nurse. Thank you, Kirsten, for all that you do.
—Nominated by Carla Moriarty
