Sun City Health and Rehabilitation Center - Ratings

Sun City Health and Rehab Center
3.5out of 5 - 138 Customer Satisfaction Ratings

9940 West Union Hills Dr, Sun City, AZ 85373

3.5Overall Rating

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're working hard to try make things easy and comfortable.

Aug 25, 2020

Additional comments you would like the Center team to know?
They were wonderful. They handled it very well and they were always available.It was a great experience.

Aug 04, 2020

Additional comments you would like the Center team to know?
I don't feel I was given enough information during the discharge.

Jun 24, 2020

Additional comments you would like the Center team to know?
When I did talk to the staff they were very informative.

Jun 24, 2020

Additional comments you would like the Center team to know?
They are very concerned with their residents. They can't let us do so much because we are not allowed to go out in our rooms. The staff was very nice and I have no problem with them.

Jun 04, 2020

Additional comments you would like the Center team to know?
The place is extremely well run. Everybody knows what they're doing and the people treated me with dignity and respect. It was excellent.

May 07, 2020

Additional comments you would like the Center team to know?
Nurses were very good. There were several that were excellent.

Mar 06, 2020

Additional comments you would like the Center team to know?
No, not really. I was quite satisfied.

Jan 27, 2020

Additional comments you would like the Center team to know?
I just think I didn't get much rehab.

Dec 26, 2019

Additional comments you would like the Center team to know?
They treated me well and I appreciate that.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The biggest problem is, I'm having a problem getting things done. Like, I called yesterday and requested something and they were going to call me back and I have yet to receive a call back. My family member is concerned because there has been a great change in staff. If you're familiar with older people, they do not like change. And so, when you change that or change staff around, that's hard on them and that upsets them. Because that was one of the concerns when he said I don't know. I said are you being treated here okay? And he said, well, I have but he said now they changed all new staff and I don't know how it's going to be. I said well we have to give them a chance, try and see how it is.

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