Sun City Health and Rehabilitation Center - Ratings

Sun City Health and Rehab Center
3.6out of 5 - 121 Customer Satisfaction Ratings

9940 West Union Hills Dr, Sun City, AZ 85373

3.6Overall Rating

Jun 24, 2020

Additional comments you would like the Center team to know?
They are very concerned with their residents. They can't let us do so much because we are not allowed to go out in our rooms. The staff was very nice and I have no problem with them.

May 07, 2020

Additional comments you would like the Center team to know?
Nurses were very good. There were several that were excellent.

Jan 27, 2020

Additional comments you would like the Center team to know?
I just think I didn't get much rehab.

Dec 26, 2019

Additional comments you would like the Center team to know?
They treated me well and I appreciate that.

Nov 07, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The biggest problem is, I'm having a problem getting things done. Like, I called yesterday and requested something and they were going to call me back and I have yet to receive a call back. My family member is concerned because there has been a great change in staff. If you're familiar with older people, they do not like change. And so, when you change that or change staff around, that's hard on them and that upsets them. Because that was one of the concerns when he said I don't know. I said are you being treated here okay? And he said, well, I have but he said now they changed all new staff and I don't know how it's going to be. I said well we have to give them a chance, try and see how it is.

Oct 22, 2019

Additional comments you would like the Center team to know?
There was one nurse in particular, she was outstanding. The occupational therapist was also outstanding and very attentive to my uncle's needs.

Sep 20, 2019

Additional comments you would like the Center team to know?
They could have improved the menu and the food choices.

Aug 08, 2019

Additional comments you would like the Center team to know?
The nurse from the 2nd floor was very helpful and the facility was very clean. I would recommend it.

Aug 08, 2019

Additional comments you would like the Center team to know?
No. They were very engaged. It was very nice.

Aug 07, 2019

Additional comments you would like the Center team to know?
No. They're fine.

Aug 01, 2019

Additional comments you would like the Center team to know?
The discharged dept. they need to be organized because I guess they don't know what to do.

Jul 23, 2019

Additional comments you would like the Center team to know?
They treated me well. They were good to me.

Jul 16, 2019

Additional comments you would like the Center team to know?
They were very good.

Jul 15, 2019

Additional comments you would like the Center team to know?
I was very happy with my surroundings and also the staff was very good and the food also was very good.

Jul 11, 2019

Additional comments you would like the Center team to know?
There are a lot of good nurses, good people that work there, real good. They're professional. They take good care of you. They take you for a shower. 

Jun 20, 2019

Please use the space below for any comments, suggestions, or concerns.
Feels blessed to be here.

Jun 14, 2019

Additional comments you would like the Center team to know?
I was satisfied with my stay. I had some therapy there. I thought the food was good. I never missed a meal. The staff was quite helpful.

May 20, 2019

Additional comments you would like the Center team to know?
If it wasn't for the nurses, the place wouldn't be any good.

May 09, 2019

Additional comments you would like the Center team to know?
Everybody was so nice. He was happy to be there. It's hard because he doesn't remember, but all the people there were really nice. I've been recommending them to everybody.

Apr 29, 2019

Additional comments you would like the Center team to know?
The care was okay but some of the staff were poor.

Apr 09, 2019

Additional comments you would like the Center team to know?
I don't want to go back in there.