Springbrook Center - Ratings

Springbrook - ME
4.2out of 5 - 245 Customer Satisfaction Ratings

300 Spring Street, Westbrook, ME 04092

4.2Overall Rating

Aug 18, 2022

Is there anyone you would like us to recognize that made your stay special?
Nurse, Therapist, and CNA, I'm grateful to these people.

Aug 11, 2022

Is there anyone you would like us to recognize that made your stay special?
CNAs, OT , PT. I also have a  med-tech and the general staff was great to me.

Aug 10, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses were very good to me.

Aug 09, 2022

Is there anyone you would like us to recognize that made your stay special?
 The lady in charge of the rehab. She was very good. She went above and beyond.

Aug 09, 2022

Is there anyone you would like us to recognize that made your stay special?
The night time guy. He was amazing helpful. He always help me.

Aug 04, 2022

Is there anyone you would like us to recognize that made your stay special?
The entire staff. They were all great to him and the family as far as keeping us updated and doing whatever they could to help us. They were all wonderful.

Jul 25, 2022

Is there anyone you would like us to recognize that made your stay special?
They were very on top of letting me know about covid. I think it's a good place.

Jul 13, 2022

Is there anyone you would like us to recognize that made your stay special?
There was one woman I believe she was a CNA. I didn't catch her last name, she was one of those as far as the employees go, I'd give her a 5.

Jun 22, 2022

Is there anyone you would like us to recognize that made your stay special?
They're all good, I can't think of anyone that stands out.

Jun 13, 2022

Is there anyone you would like us to recognize that made your stay special?
There are some good people working there but I don't remember their name but they are on evening shift. The OT nurse, she was very kind and she had her agenda for OT and she did her job well. She enjoyed working with me and me as well.

May 19, 2022

Is there anyone you would like us to recognize that made your stay special?
Rehab nurse manager. He was very helpful.

May 18, 2022

Is there anyone you would like us to recognize that made your stay special?
OT and PT.

May 11, 2022

Is there anyone you would like us to recognize that made your stay special?
My CNA, she helped me quite a bit.

May 10, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses are really good including the doctors and other staff.

May 04, 2022

Is there anyone you would like us to recognize that made your stay special?
The nurses,  the nurse manager, the CNA lady there early in the morning. Everybody was really good and also Denali, a nurse.

Apr 26, 2022

Is there anyone you would like us to recognize that made your stay special?
It was my therapists there that helped me. They were very good to me. The social worker was excellent.

Apr 25, 2022

Is there anyone you would like us to recognize that made your stay special?
They did an excellent job because the young woman that had me made sure that all the girls knew about my problems.

Apr 21, 2022

Is there anyone you would like us to recognize that made your stay special?
All the therapist were great.

Apr 18, 2022

Is there anyone you would like us to recognize that made your stay special?
I forgot her name she is a PT.

Apr 15, 2022

Is there anyone you would like us to recognize that made your stay special?
The CNA on the day shift on Saccarappa Unit

Apr 07, 2022

Is there anyone you would like us to recognize that made your stay special?
You just can't pick one person because they were all wonderful because they addressed the needs.

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
 I would recommend them all, honestly.

Mar 23, 2022

Is there anyone you would like us to recognize that made your stay special?
I forgot their names. But he is happy for everybody.

Mar 11, 2022

Is there anyone you would like us to recognize that made your stay special?
The PT and OT were really good.

Mar 01, 2022

Is there anyone you would like us to recognize that made your stay special?
the therapists.

Feb 21, 2022

Is there anyone you would like us to recognize that made your stay special?
The students there were amazing to her.

Feb 08, 2022

Is there anyone you would like us to recognize that made your stay special?
There were two nurses that were really nice.

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
 PT. The doctors who visited me before was good too.

Feb 02, 2022

Is there anyone you would like us to recognize that made your stay special?
A lady in the day shift, she was very good and the therapist were very good.

Jan 25, 2022

Is there anyone you would like us to recognize that made your stay special?
the doctor, and everybody were very good.

Jan 21, 2022

Is there anyone you would like us to recognize that made your stay special?
Yes, but I don't recall their names.

Jan 19, 2022

Is there anyone you would like us to recognize that made your stay special?
We got what we considered the best service there is and we were always treated with respect. And we feel our loved one was treated very well. We have no complaints. I should let you know that our loved one passed away last week but I mean as far as we're concerned, she got the best service she got inside.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
CNAs night shift African from Congo and Ruanda, the social worker and the Front desk

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
The physical therapist.

Jan 13, 2022

Is there anyone you would like us to recognize that made your stay special?
All of the staff were very great.

Jan 03, 2022

Is there anyone you would like us to recognize that made your stay special?
The therapy people. They were very good.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
the whole staff is wonderful

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They are all pretty good.

Dec 28, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all good. I thought everybody was nice.

Dec 14, 2021

Is there anyone you would like us to recognize that made your stay special?
I would like to give a huge appreciation to the staff. They listen to my concerns and give a solution.

Dec 09, 2021

Is there anyone you would like us to recognize that made your stay special?
They are the 2nd floor.

Dec 06, 2021

Is there anyone you would like us to recognize that made your stay special?
They done well with him.

Nov 22, 2021

Is there anyone you would like us to recognize that made your stay special?
No. He seems to be happy there.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
The two physical therapists, the women, they were great. I don't know their name.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
Everybody was outstanding.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
There was a young man named. He is excellent. You ring the bell he is there. He deserves a raise. He is good.

Nov 16, 2021

Is there anyone you would like us to recognize that made your stay special?
The nurse that took care of my grandma was awesome.

Nov 11, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapist's 

Nov 05, 2021

Is there anyone you would like us to recognize that made your stay special?
I think the medical care was exceptional except with his rash. The rash was never fully taken care of, but everything else was amazing. And every staff member, every single person was amazing.

Nov 04, 2021

Is there anyone you would like us to recognize that made your stay special?
Many people do not understand how difficult it is to deal with the patient. I think they do a very good job because they tried to involve these patients to the activities the best they can. I admire them working with these patients everyday.

Oct 26, 2021

Is there anyone you would like us to recognize that made your stay special?
The therapist

Oct 19, 2021

Is there anyone you would like us to recognize that made your stay special?
 the directory of therapy. I would love to thank her because she was tremendously helpful in listening and answering my questions and helping me with learning how the discharge process works.

Oct 18, 2021

Is there anyone you would like us to recognize that made your stay special?
I would say, the therapy team.

Oct 14, 2021

Is there anyone you would like us to recognize that made your stay special?
The staff did what they could with what they have. But otherwise they were very good. One nurse can't remember her name but she was phenomenal.

Oct 11, 2021

Is there anyone you would like us to recognize that made your stay special?
No. They were all good.

Oct 08, 2021

Is there anyone you would like us to recognize that made your stay special?
There were some staff that were accommodating.

Sep 30, 2021

Is there anyone you would like us to recognize that made your stay special?
The physical therapist my mother was very fond of them.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
Everyone that had contact with me was very gracious and helpful.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
The guy who handles the pharmacy.

Sep 28, 2021

Is there anyone you would like us to recognize that made your stay special?
One of the caregivers was very helpful.

Aug 31, 2021

What did you like best about your stay? What did we do well?
Nurses/CNAs were excellent!

Aug 30, 2021

Is there anyone you would like us to recognize that made your stay special?
The PT staff. They were very pleasant. They were good natured. They made it a fun thing to work on trying to get mobile or to heal.

Aug 25, 2021

Is there anyone you would like us to recognize that made your stay special?
Everybody was very good.

Aug 04, 2021

Is there anyone you would like us to recognize that made your stay special?
They were all really good.

Aug 02, 2021

What did you like best about your stay? What did we do well?
Some rehab.

Jul 21, 2021

Is there anyone you would like us to recognize that made your stay special?
No. They were all good there. All the nurses were good.

Jul 14, 2021

What did you like best about your stay? What did we do well?
The people
What could we improve? What did you like most?
Just keep the staff they are super

Jun 22, 2021

What did you like best about your stay? What did we do well?
The great care. The therapists were very good would liked more time with them.

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