Southern Ocean Center - Ratings

Southern Ocean Center
4.2out of 5 - 229 Customer Satisfaction Ratings

1361 Route 72 West, Manahawkin, NJ 08050

4.2Overall Rating

Feb 17, 2021

Additional comments you would like the Center team to know?
None

Feb 11, 2021

Additional comments you would like the Center team to know?
No

Feb 05, 2021

Additional comments you would like the Center team to know?
No.

Jan 27, 2021

Additional comments you would like the Center team to know?
None

Jan 21, 2021

Additional comments you would like the Center team to know?
It was very good.

Jan 21, 2021

Additional comments you would like the Center team to know?
They just need to continue the great rehab and good nursing. Everything was done very nicely to him.

Jan 18, 2021

Additional comments you would like the Center team to know?
No

Dec 21, 2020

Additional comments you would like the Center team to know?
I believe that it was an enjoyable stay.

Dec 21, 2020

Please use the space below for any comments, suggestions, or concerns.
N/A

Dec 21, 2020

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No concerns to add.

Dec 21, 2020

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The staff is excellent so is food. My room kept nice and clean.

Dec 21, 2020

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N/A

Dec 21, 2020

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To get discharged and get all apartment.

Dec 21, 2020

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Have to wait for care sometimes. Some staff are very caring. I don't like some CNAs.

Dec 21, 2020

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N/A

Dec 21, 2020

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I could not have asked for better care!

Dec 21, 2020

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Very good short staffed. Food staff was accommodating not enough people. Most staff is good. Overall I am very happy. The staff is (illegible) and kind.

Dec 21, 2020

Please use the space below for any comments, suggestions, or concerns.
N/A

Dec 21, 2020

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N/A

Dec 17, 2020

Additional comments you would like the Center team to know?
Not really. I found it an interesting experience.

Dec 17, 2020

Additional comments you would like the Center team to know?
They took good care of me. My experience there was good considering the situation. They treated me great.

Dec 01, 2020

Additional comments you would like the Center team to know?
none.

Nov 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I haven't been there for a long time. I think they are doing a good job.

Nov 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, not at this time. I just wish the Covid 19 would end so we can get into the facility to visit more often that's it.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I wish that they could fine some ways to let immediate family members to see their loved ones just a little bit more. The staff have been wonderful.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like them to be open so that I could go in and would not stay outside in a cold weather.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have been wonderful so far. They have always been nice, professional and friendly.

Nov 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I just hope the virus gets out so we can see each other more frequently.

Nov 10, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to be with my wife more.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I have a good relationship with the staff.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It's exceptional. The staff does work together as a team. John Meyers the executive director, he works great and a fantastic leader. He's an outstanding leader.

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They did a good job with communication in handling the COVID. They keep me informed.

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I guess on a case to case basis if they could move the patients into the dining room or let them out a little bit.

Oct 01, 2020

Additional comments you would like the Center team to know?
I was disappointed with the food.  Aside from that they did a good job on my hip.

Sep 16, 2020

Additional comments you would like the Center team to know?
They were all excellent.

Sep 15, 2020

Additional comments you would like the Center team to know?
He hates the food , but he likes it there. It's quite difficult to communicate sometimes when you tried calling them.

Sep 15, 2020

Additional comments you would like the Center team to know?
The executive director was good. They keep good jokes to her to make her feel comfortable every time. I know every single time I left her by watching in the window where she's at and I'm comfortable that she's doing fine.

Sep 15, 2020

Additional comments you would like the Center team to know?
I thought the PT was excellent. I like the people they were good intelligent and helpful.

Sep 14, 2020

Additional comments you would like the Center team to know?
They were good people, they were nice. I don't know how they do that job because I couldn't do it. They got these old people, they don't know what they are doing and they're out of their minds and I feel bad for them. I don't know how they deal with that every day. They are special people. Not everybody can do that job.

Sep 09, 2020

Additional comments you would like the Center team to know?
There were some staff that were phenomenal. They were friendly and accommodating but then every once in a while we had an aide that was lazy. The only other thing is some of the food left a little bit to be desired. The therapists were outstanding people.

Sep 09, 2020

Additional comments you would like the Center team to know?
He was very pleased. They need improved communication. I know they have a lot of patients, but each of their family member is important to them. It could've been better on communication. I thought it would be important to just checking in to give an update.

Aug 03, 2020

Additional comments you would like the Center team to know?
They took good care of me. They did a good job in getting me back on my feet.

Jul 23, 2020

Additional comments you would like the Center team to know?
I think when someone pushes the button to get a nurse, a female should have a female nurse, and a male should have a male nurse. I think their understaffed too.

Jul 22, 2020

Additional comments you would like the Center team to know?
I think they need to answer the phone or give some updates to the family member. She really didn't get any rehab because of the virus.

Jul 15, 2020

Additional comments you would like the Center team to know?
The food was outstanding, it was so good. The nurses were very compassionate and caring. The therapist were excellent as well.

Jul 14, 2020

Additional comments you would like the Center team to know?
I'm glad to be home.

Jun 25, 2020

Additional comments you would like the Center team to know?
He was very please with all the nurses that cared for him.

Jun 12, 2020

Additional comments you would like the Center team to know?
They were really challenged for the pandemic. I thought they did an excellent job of communicating with families and being transparent about the situation, and I really appreciated that.

Jun 09, 2020

Additional comments you would like the Center team to know?
She was having breathing problem and they were supposed to do x-rays before releasing her and they didn't and within a span of a short time she wound up in the hospital with pneumonia. Normally they're great. Other than that I have no complaints about them.

May 15, 2020

Additional comments you would like the Center team to know?
They were very good. They'd check on you all the time. They make sure you'd come down for all your meal, and if you're not there, they'd look for you. I like the people that work there. I didn't realize that a nursing home would be that good. They were very good to me. When I'm ready to go into a nursing home, I will go there.

May 08, 2020

Additional comments you would like the Center team to know?
The only thing that bothered me was that the food initially had no flavor to it. I think the staff told me that it is a salt-free facility, and that didn't help my appetite. Close to when I was to be discharged, it seemed to be improved. They finally got a staff member that honored what I had written and what I wanted to be changed. The therapy was wonderful. The staff was good. The aides seemed to have a lot of patients to help, and so sometimes the wait was longer than what I would've liked, but I understand the situation.

Apr 28, 2020

Additional comments you would like the Center team to know?
Everybody did great.

Apr 07, 2020

Additional comments you would like the Center team to know?
I think they did a good job. They ended up with some Covid-19 patients in there in the end and I couldn't visit so things were complicated but under the circumstances they did a wonderful job.

Apr 06, 2020

Additional comments you would like the Center team to know?
All the nurses and the staff were very helpful.

Apr 02, 2020

Additional comments you would like the Center team to know?
I received a card from the staff and I just to thank them for everything.

Mar 19, 2020

Additional comments you would like the Center team to know?
Everybody treated so good to me. I really appreciate it.

Mar 18, 2020

Additional comments you would like the Center team to know?
Overall, they took good care of him and he's home now. I would recommend this place if somebody was needing a rehab facility.

Mar 16, 2020

Additional comments you would like the Center team to know?
The nursing staff, they took excellent care of my husband. PT and OT, the nurses, the kitchen staff, housekeeping, social workers, director of nursing, I don't know if I'm excluding anybody but everybody that I mentioned really took very good care of my husband.

Jan 14, 2020

Please use the space below for any comments, suggestions, or concerns.
This place saved my life! My brother and myself are thankful. Your corporate office needs to address the support they are giving you and increased but substantially. I am available for conversation any time. Nancy (illegible)

Jan 13, 2020

Additional comments you would like the Center team to know?
Maybe the aides are very good, but I think sometimes they could use more help for them. They are a little short-staffed, they could only do so much at a time.

Jan 08, 2020

Additional comments you would like the Center team to know?
Sometimes I think they need more help.

Dec 06, 2019

Additional comments you would like the Center team to know?
They were amazing. The only complaint my mom had was the food. She just thought that the food wasn't up to par. There's a lot of days that she refused the food because of the way it tasted. Her nursing staff was topnotch.