Skies Healthcare and Rehabilitation Center - Ratings

Skies Healthcare and Rehabilitation Center
3.9out of 5 - 163 Customer Satisfaction Ratings

9150 McMahon NW, Albuquerque, NM 87114

3.9Overall Rating

Jul 02, 2020

Additional comments you would like the Center team to know?
Keep up the good work.

Jun 11, 2020

Additional comments you would like the Center team to know?
They treat me nice.

Apr 27, 2020

Additional comments you would like the Center team to know?
There are a few people who go far and beyond. You can tell that they love what they are doing. They took care of me. 

Apr 24, 2020

Additional comments you would like the Center team to know?
Richard went above and beyond for her to get her back to her living assistance apartment. He worked with how fussy they were. He deserves a big pat on the back for that.

Apr 06, 2020

Additional comments you would like the Center team to know?
It was good.

Feb 18, 2020

Additional comments you would like the Center team to know?
They treated us good. They were really nice, all of them. The food was good. The place was good. I liked it. We both liked it. My husband liked it too.

Jan 08, 2020

Additional comments you would like the Center team to know?
The staff was very helpful. They did a lot of activities with the patients. I really got good care over there.

Dec 20, 2019

Additional comments you would like the Center team to know?
It was okay. Overall, it was pretty good.

Dec 19, 2019

Additional comments you would like the Center team to know?
We wanted to thank them for doing a great job with my mom.

Dec 04, 2019

Additional comments you would like the Center team to know?
Their physical therapy team is top-notch.

Nov 18, 2019

Additional comments you would like the Center team to know?
I was so happy. All of the people was so gentle and they helped me a lot.

Nov 11, 2019

Additional comments you would like the Center team to know?
Everybody was very nice, polite and compassion. It was good.

Jan 13, 2021

Additional comments you would like the Center team to know?
No. I really appreciate the fact that I stayed there.

Dec 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'd rate you guys very very high. Whatever is the highest rating you guys are very very high. You guys do good by her. I'm totally satisfied with you guys, completely satisfied. I'm very very happy with you guys. I got no suggestions or concerns. I'm just very very happy with her their. And she had a couple issues there and she's really a tanker as a little girl my sister. And it's hard to please her but you guys moved her from room to room until you can made her happy. And now she's happy. So everything is good.

Nov 24, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It would be lovely if they pay attention to her clothes whether they could find it or not. That's it.

Nov 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Their activity director is excellent. She keeps everybody busy and does a very good job. The nurse is very good too and they call very promptly if anything happens.

Oct 29, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Good Job.

Oct 23, 2020

Additional comments you would like the Center team to know?
The staff there is phenomenal. There recreational activities is phenomenal. It's a phenomenal place.

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
There should be more training with the C.N.A.. The should be more background check to see if the people who are hired are truly experienced to take care of these elderly needy people. That is my suggestion. And please put down Rich from social services, Trish from secretary in the front, David and Maria (Office Managers), Julia and Jamie (Works at the nurse's station and Big Chip, a big loving sweetheart that loves all the elderly people.

Sep 30, 2020

Additional comments you would like the Center team to know?
I did get excellent care and I was very appreciative of everything. I do know that there were a couple of times that they were maybe understaffed. They were getting an exceptional number of incoming patients, and so you'd have to wait for some time to call button calls. Other than that, everyone was absolutely great.

Sep 10, 2020

Additional comments you would like the Center team to know?
They're very great and truly helpful.

Aug 26, 2020

Additional comments you would like the Center team to know?
They did a wonderful job.

Aug 20, 2020

Additional comments you would like the Center team to know?
The one that treated me best was Tristan Sanchez. He was fantastic, very kind and thoughtful.

Aug 12, 2020

Additional comments you would like the Center team to know?
The therapist were above average.

Aug 05, 2020

Additional comments you would like the Center team to know?
It's a good place.

Aug 04, 2020

Additional comments you would like the Center team to know?
The rehab facility was fabulous.

Jul 15, 2020

Additional comments you would like the Center team to know?
The staff was really nice.The discharge was okay, but we didn't get half of her stuff back, so I need to go back to get her stuff.

Jul 14, 2020

Additional comments you would like the Center team to know?
The therapist was very good. They really help me and push me to be better.

Jun 30, 2020

Additional comments you would like the Center team to know?
The food wasn't too good, but other than that it as good.

Jun 26, 2020

Additional comments you would like the Center team to know?
The food was terrible that I lost weight. They served waffles that weren't toasted. I had to order outside because I couldn't eat what they serve. It was a good stay and I was happy to be there.

Jun 25, 2020

Additional comments you would like the Center team to know?
They need more nurses at night.

Jun 16, 2020

Additional comments you would like the Center team to know?
No. She said everything was good, really.

Jun 09, 2020

Additional comments you would like the Center team to know?
They did a very good job. It was a nice stay for me.

Jun 04, 2020

Additional comments you would like the Center team to know?
Prescription wise they don't do it correctly.

May 15, 2020

Additional comments you would like the Center team to know?
I was really taken care of and I'm satisfied.

Apr 17, 2020

Additional comments you would like the Center team to know?
Some of them were really great, and some of them were just mediocre. I think the food could be improved. It was just unappealing and unappetizing.

Mar 17, 2020

Additional comments you would like the Center team to know?
The PT people were great. They did a good job.

Dec 19, 2019

Additional comments you would like the Center team to know?
The food is terrible. They need to change their kitchen staff there.

Nov 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
There are times when you walk into that place that you smell urine. I know that's common with a lot of rehab center, but I think they can deal with that better. A lot of her clothes keep disappearing and I really don't know why. I mean, she's a big lady and I don't know how they could misplace her stuff and bring someone else's clothing to her. They do their best to get ahold of me because I'm the only one with the consistent phone number, and in that way, I can track down her daughters, so they do well there.

Nov 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Family concerns need to be addressed more rapidly via phone or email.

Nov 06, 2019

Additional comments you would like the Center team to know?
Everybody was really good. They treated me really good.

Oct 30, 2019

Additional comments you would like the Center team to know?
They did a good job.

Oct 11, 2019

Additional comments you would like the Center team to know?
No. Thank you for taking care of me and I really appreciate it.

Oct 10, 2019

Additional comments you would like the Center team to know?
The PT was great. There's this one nurse who was very exceptional.

Oct 10, 2019

Additional comments you would like the Center team to know?
No. I'm just very satisfied with all the treatment I received.