Cottage of the Shoals - Ratings

Do you have any comments, suggestions or concerns you'd like to tell me?
They've done an excellent job. They are very good at keeping family posted if something happens or changes. They've been excellent at it. My mom, she had no complaints, that's a very good thing in there.

Do you have any comments, suggestions or concerns you'd like to tell me?
I feel like the weekend staff might be a little bit laxed because maybe there's not any of the managers or bosses around on weekends.

Do you have any comments, suggestions or concerns you'd like to tell me?
We have no complaints ever.

Do you have any comments, suggestions or concerns you'd like to tell me?
They need to be able to have visitors. Family member's must go and wear mask.

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing awesome job and trying to keep Covid-19 out.

Do you have any comments, suggestions or concerns you'd like to tell me?
Sometimes my sister tells me what kind of food they bring and it doesn't sound so appetizing sometimes. I guess before the virus came it was better, but they're getting from the contractor, I don't know for sure, it comes from a different place from before and the quality has gone down a lot since the virus.

Additional comments you would like the Center team to know?
They did a good job.

Additional comments you would like the Center team to know?
He really liked the staff. I think he had some issues with the food at one time, but they corrected that.

Additional comments you would like the Center team to know?
Everybody was very kind and it was a great service.

Additional comments you would like the Center team to know?
It was excellent.

Additional comments you would like the Center team to know?
I appreciate all their kindness and they did a great job.

Additional comments you would like the Center team to know?
They were wonderful. I appreciate their kindness, and their compassion, and I was well satisfied.

Additional comments you would like the Center team to know?
They treated me well. Everything was great. They treated me with respect and everything else.

Additional comments you would like the Center team to know?
I have no complaints. If I will go back necessarily I will.

Additional comments you would like the Center team to know?
They were really good.

Additional comments you would like the Center team to know?
They did a good job taking care of me.

Additional comments you would like the Center team to know?
They treated me very well. Everybody was really nice to me and I enjoyed my stay there.

Additional comments you would like the Center team to know?
Physical Therapy is wonderful. They did their best to help me.

Additional comments you would like the Center team to know?
They were wonderful. It's an excellent facility. The rehab people were excellent. The overall experience was just great.

Additional comments you would like the Center team to know?
I thought they were already sweet enough.

Additional comments you would like the Center team to know?
I think they did the job and answered questions for me. They did a great job. I was very pleased.

Additional comments you would like the Center team to know?
No. I was in there too. I had surgery. We were both treated good.

Additional comments you would like the Center team to know?
They were a wonderful facility. I appreciate everything about them. I'm just thankful very much.

Additional comments you would like the Center team to know?
I just appreciate the way I was treated there and the time that I was there. I really did appreciate the treatment that I took in at the rehab. They were really good. I believe her name was Diane. Anyway, everyone there were really good in every way and I appreciate it so much.

Do you have any comments, suggestions or concerns you'd like to tell me?
We were really pleased with it.

Do you have any comments, suggestions or concerns you'd like to tell me?
I think that my mother gets excellent care at the Cottage of the Shoals, and my siblings and I have no complaints.

Do you have any comments, suggestions or concerns you'd like to tell me?
I think that the staff did an excellent job with my brother considering what they're working with.

Additional comments you would like the Center team to know?
They did a great job.

Additional comments you would like the Center team to know?
Everything was great.