Cottage of the Shoals - Ratings

Cottage of the Shoals
4.5out of 5 - 112 Customer Satisfaction Ratings

500 John Aldridge Dr., Tuscumbia, AL 35674-3000

4.5Overall Rating

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've done an excellent job. They are very good at keeping family posted if something happens or changes. They've been excellent at it. My mom, she had no complaints, that's a very good thing in there.

Nov 03, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I feel like the weekend staff might be a little bit laxed because maybe there's not any of the managers or bosses around on weekends.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We have no complaints ever.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They need to be able to have visitors. Family member's must go and wear mask.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing awesome job and trying to keep Covid-19 out.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Sometimes my sister tells me what kind of food they bring and it doesn't sound so appetizing sometimes. I guess before the virus came it was better, but they're getting from the contractor, I don't know for sure, it comes from a different place from before and the quality has gone down a lot since the virus.

Jul 28, 2020

Additional comments you would like the Center team to know?
They did a good job.

Jul 16, 2020

Additional comments you would like the Center team to know?
He really liked the staff. I think he had some issues with the food at one time, but they corrected that.

Jul 14, 2020

Additional comments you would like the Center team to know?
Everybody was very kind and it was a great service.

Jul 01, 2020

Additional comments you would like the Center team to know?
It was excellent.

May 07, 2020

Additional comments you would like the Center team to know?
I appreciate all their kindness and they did a great job.

Mar 19, 2020

Additional comments you would like the Center team to know?
They were wonderful. I appreciate their kindness, and their compassion, and I was well satisfied.

Mar 17, 2020

Additional comments you would like the Center team to know?
They treated me well. Everything was great. They treated me with respect and everything else.

Mar 12, 2020

Additional comments you would like the Center team to know?
I have no complaints. If I will go back necessarily I will.

Mar 02, 2020

Additional comments you would like the Center team to know?
They were really good.

Mar 02, 2020

Additional comments you would like the Center team to know?
They did a good job taking care of me.

Feb 04, 2020

Additional comments you would like the Center team to know?
They treated me very well. Everybody was really nice to me and I enjoyed my stay there.

Jan 11, 2020

Additional comments you would like the Center team to know?
Physical Therapy is wonderful. They did their best to help me.

Jan 07, 2020

Additional comments you would like the Center team to know?
They were wonderful. It's an excellent facility. The rehab people were excellent. The overall experience was just great.

Dec 06, 2019

Additional comments you would like the Center team to know?
I thought they were already sweet enough.

Dec 04, 2019

Additional comments you would like the Center team to know?
I think they did the job and answered questions for me. They did a great job. I was very pleased.

Dec 04, 2019

Additional comments you would like the Center team to know?
No. I was in there too. I had surgery. We were both treated good.

Oct 28, 2019

Additional comments you would like the Center team to know?
They were a wonderful facility. I appreciate everything about them. I'm just thankful very much.

Oct 09, 2019

Additional comments you would like the Center team to know?
I just appreciate the way I was treated there and the time that I was there. I really did appreciate the treatment that I took in at the rehab. They were really good. I believe her name was Diane. Anyway, everyone there were really good in every way and I appreciate it so much.

Oct 04, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We were really pleased with it.

Oct 03, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think that my mother gets excellent care at the Cottage of the Shoals, and my siblings and I have no complaints.

Oct 03, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think that the staff did an excellent job with my brother considering what they're working with.

Sep 12, 2019

Additional comments you would like the Center team to know?
They did a great job.

Sep 03, 2019

Additional comments you would like the Center team to know?
Everything was great.