Severna Park Center - Ratings

Severna Park Center
3.9out of 5 - 114 Customer Satisfaction Ratings

310 Genesis Way, Severna Park, MD 21146

3.9Overall Rating

Sep 03, 2020

Additional comments you would like the Center team to know?
She said the staff was really wonderful and made her feel at home. She doesn't like the food, but she likes it there.

Jul 29, 2020

Additional comments you would like the Center team to know?
They did everything that they could. It's a fine care.

Jul 22, 2020

Additional comments you would like the Center team to know?
The nurse who took care of me is very amazing. I enjoyed my time there.

Jun 05, 2020

Additional comments you would like the Center team to know?
It was a good experience. The only negative I would list would be the food. A lot of times, there was way too much salt in it.

Apr 13, 2020

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He enjoyed the stay.

Feb 19, 2020

Additional comments you would like the Center team to know?
They don't know how to respond when people ask them questions.

Jan 28, 2020

Additional comments you would like the Center team to know?
When I stayed there everybody was very good to me.

Dec 06, 2019

Additional comments you would like the Center team to know?
The staff was great there. The minute that you open the door, everyone was friendly. The only thing I would criticize was that the bed linens were not changed frequently. My husband had serious heart surgery, and his bed linens weren't changed for 3 days. He was fighting an infection, so that needs to be there. We had one little bump with the infusion process there. The nurses were not wearing gloves, but the head nurse came in and she was wonderful. She instructed them how to proceed when he was getting the antibiotics. He was getting 2 different antibiotics infusions, and she straightened everything out, and from then on, it was just very smooth. The people there are great. They bent over backwards to be kind and polite and to help out. They were very compassionate also, even down to the lady who cleaned the room. She's a very kind and very nice lady.

Nov 12, 2019

Additional comments you would like the Center team to know?
All in all it was a decent experience.

Oct 22, 2019

Additional comments you would like the Center team to know?
Keep up the good work and don't change anything that was good. I like the food, I like everything.

Oct 14, 2019

Additional comments you would like the Center team to know?
It's just that everybody was really nice. They took really good care of things.

Sep 20, 2019

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It was a great experience.

Sep 20, 2019

Additional comments you would like the Center team to know?
There was a leak in my bathroom when I was there. It never got fixed.

Sep 16, 2019

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Everybody was nice. The therapists were wonderful, the occupational and physical.

Sep 11, 2019

Additional comments you would like the Center team to know?
I wish I could remember each individual name of the staff person that I interacted with because I'd like to thank each one of them individually.

Aug 30, 2019

Additional comments you would like the Center team to know?
The cleaning service needs to be supervised. The people were good to me.