Salem Center - Ratings

Salem Center
4.4out of 5 - 54 Customer Satisfaction Ratings

255 Sunbridge Drive, Salem, WV 26426-8400

4.4Overall Rating

Jan 28, 2021

Additional comments you would like the Center team to know?
They treated me very well. They treated me with respect. If I had any questions they had answers.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, I am pleased with what they have done and how they have handle the virus. I am very pleased with that. That's great. I think it's all been great that they have done for him. Like I've said he's been there for 7 years and that's a long time.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, it was well performed. I think they're all doing pretty good, but I hope they can lessen these restrictions. I really think they have done pretty well with the pandemic.

Feb 17, 2021

Additional comments you would like the Center team to know?
The only problem was the food. They would always serve it cold.

Jan 29, 2021

Additional comments you would like the Center team to know?
I would like to say thank you.

Dec 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like it better if they had more room for my brother to have like a recliner chair in his room. A place where he can have his television where he could watch. The rooms are very small and him and another man share a room .

Nov 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Those people are doing a great.

Nov 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We need personal contact and interaction. She needs stimulation and they don't have enough staff to give that stimulation, but I know they are doing the best that they can.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I've never been to the facility. Mary is in the state where she doesn't communicate very well and the staff they normally call me with everything they're doing for her just to give me a heads up and that's my involvement with them.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I just wish this would end so that we can visit her more.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think the facility is doing pretty well since COVID.

Jun 05, 2020

Additional comments you would like the Center team to know?
The only problem she had is about the food because it's always cold and there's no other choices.

Jun 04, 2020

Additional comments you would like the Center team to know?
Everything was good except for the kitchen staff. The nurses and all that were nice. They need a new kitchen staff. They messed up my order like 5 times. It was like they were doing it on purpose. Everything else was perfect.

Feb 18, 2020

Additional comments you would like the Center team to know?
I think they should change the breakfast up a little bit, instead of eggs every day, but other than that, it's all good.

Jan 11, 2020

Additional comments you would like the Center team to know?
The only thing I personally saw as a major problem was the discharge. The knew he was being discharged, paper work wasn't ready, it took longer than it should have, it was kind of like the right hand didn't know what the left hand was doing that particular day. That would be my only complaint.

Nov 22, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm just concerned him losing weight and not eating a lot. We were their today and his appearance needs a haircut and shave. He was in his bed asleep. He responds more towards a male when going to activities and doing stuff. They just need to be firm. That's it.

Nov 01, 2019

Additional comments you would like the Center team to know?
They're doing very well.