Rosewood Center - Ratings

Rosewood Center
4.5out of 5 - 40 Customer Satisfaction Ratings

8 Rose Street,, Grafton, WV 26354

4.5Overall Rating

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
A positive concern is through covid they have been outstanding. Two conference calls a day. Invite everybody to get on about family. Communications is being great. Like I said mom was pretty sick for awhile and they stayed in touched with me everyday. They would reach out to me before I would reach out to them. They've been really good. They're communication through this pandemic has been amazing.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I was amazed of how they did their job quickly and accurately especially before lockdown.

Feb 05, 2021

Additional comments you would like the Center team to know?
You had some really good people there. There were times that I buzzed during the night and nobody came.

Dec 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm content with her care. And that's all I can say.

Nov 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
 I think they do a good job. My mom is relatively happy.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. Everything is fine down there. I like that nursing home.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to be able to get in and visit my father. I want to see him in a daily basis without any trouble in making an appointment.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Well, as long as they don't get her hurt, I consider them good and they seemed to be doing great so far with taking good of my sister. When there is an important information about my sister , they keep me updated and that's what I really appreciate about them.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The food is horrible and the place is dirty because they don't have enough staff. Nobody wants to work there because of poor upper management. That's it.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Everything was fine.

Mar 19, 2020

Additional comments you would like the Center team to know?
They make you feel very welcome.

Nov 18, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I just don't care much for the ones that do the cleaning. They don't do a very good job with cleaning the floors. Other than that, the nurses and all of them, they do a great job. They all take good care of her, it's just the maintenance. They don't move out the bed, her dresser, the chairs and sweep in behind there.

Oct 31, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I've had dealings with other nursing facilities in my area and Rosewood is the only nursing home I'd recommend to anybody.

Oct 31, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they do a very good job.

Oct 31, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I want to make sure that everyday she has her teeth in and her hearing aids in.

Oct 31, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We've never had any issues.

Oct 31, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to suggest that they serve her a little bit better food. To make sure that she gets bathe on a daily basis not every 3 days.

Oct 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
She is very well cared for.