River City Center - Ratings

River City Center
4out of 5 - 136 Customer Satisfaction Ratings

1350 14th Avenue SE, Decatur, AL 35601-4364

4Overall Rating

Dec 02, 2020

Additional comments you would like the Center team to know?
I just enjoyed every moment that I was there.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I truly admire them for doing a great job especially this difficult time. I like how they keep us informed of any situations going on in the facility and with my sister.

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they're doing a terrific job for taking care of him. They do notify me, and I appreciate that very much and it helps me know what's going on with him.

Sep 30, 2020

Additional comments you would like the Center team to know?
They treated me really good and I appreciate it.

Mar 17, 2020

Additional comments you would like the Center team to know?
There is one nurse, she has got bedside manners and efficient, so he takes care of her patients and cares about them and her name is Christy, she's on the wing that I was in. They really took care of me and got me back to where I needed to be, the staff and the physical therapist, they were very good.

Sep 12, 2019

Additional comments you would like the Center team to know?
They did a great job.

Sep 11, 2019

Additional comments you would like the Center team to know?
They were very good.

Jan 13, 2021

Additional comments you would like the Center team to know?
They have great compassion. They did everything they could for me and treated me well.

Dec 18, 2020

Additional comments you would like the Center team to know?
They should have more communication. There were things that he was not prepared to bring with. Overall the care could have been better.

Dec 17, 2020

Additional comments you would like the Center team to know?
They were really great, helpful and caring.

Dec 16, 2020

Additional comments you would like the Center team to know?
I'm satisfied.

Dec 02, 2020

Additional comments you would like the Center team to know?
They should schedule their visits better. They wouldn't tell you when they would be coming. They should have a regular schedule. That's it.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Their food service could be better. The lady that drives the bus is not reliable sometimes because my mother missed like 2 appointments because she wasn't there.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I don't feel like they keep me in touch as much as they should. I would like to be better informed especially right now at this time because we can't visit. Her stuff has been missing since day one. I think they are too slow about getting in to check things.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Genesis they need to do better with their food because it's terrible.

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am not really happy because they have been isolated for so long. I am worried about the mental health of everybody to be honest.

May 29, 2020

Additional comments you would like the Center team to know?
I want to thank them for the care they gave me. The staff was excellent. They did everything they could to help me and I would recommend them to anybody.

Apr 28, 2020

Additional comments you would like the Center team to know?
It was really nice in there and I enjoyed being over there.

Apr 24, 2020

Additional comments you would like the Center team to know?
They all did good.

Apr 10, 2020

Additional comments you would like the Center team to know?
They did a very good job.

Mar 16, 2020

Additional comments you would like the Center team to know?
No, I like to say they were nice to me.

Mar 13, 2020

Additional comments you would like the Center team to know?
The PT people were so excellent and they are good to us.

Feb 20, 2020

Additional comments you would like the Center team to know?
They just did a very good job in taking care of him.

Nov 19, 2019

Additional comments you would like the Center team to know?
They were just good and took care of me.

Nov 15, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I just appreciate everything they have done to him.

Nov 05, 2019

Additional comments you would like the Center team to know?
I appreciate what they've done.

Oct 23, 2019

Additional comments you would like the Center team to know?
Well, I think that the rehab department is excellent. I would recommend that to everybody. The staff is very good, the nurses are very good, I would recommend them also. That's all right now.

Oct 15, 2019

Additional comments you would like the Center team to know?
Physical therapy team was fantastic. They were really good. There were a couple of nurses that were very good. They were compassionate and very good. The food was awful but i don't know what food taste like in other places.

Oct 10, 2019

Additional comments you would like the Center team to know?
They are fantastic.

Oct 10, 2019

Additional comments you would like the Center team to know?
It was my first time to be in a facility like this, but I've never been treated better anywhere whatsoever. They did what they're supposed to do. They took care of me and they never passed on any unkind words to the patients.

Oct 10, 2019

Additional comments you would like the Center team to know?
They all did a great job.

Sep 24, 2019

Additional comments you would like the Center team to know?
Everything was wonderful.

Sep 19, 2019

Additional comments you would like the Center team to know?
I enjoyed it there. The people treated me good. It was nice.