Rio Rancho Center - Ratings

Rio Rancho Center
3.7out of 5 - 171 Customer Satisfaction Ratings

4210 Sabana Grande SE, Rio Rancho, NM 87124-1152

3.7Overall Rating

Dec 07, 2020

Additional comments you would like the Center team to know?
It was a tough time, but  staff are good.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
If you could cure the corona virus and make the whole pandemic go away that would be really great.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The general manager named Kevin is very efficient

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, everything is great. I have no complaints which is great.

Oct 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Just the food concerns. It's too repetitive. It's almost the same thing, like the same menu every week.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're doing good in calling us about the pandemic there, so they are communicating well.

Sep 24, 2020

Additional comments you would like the Center team to know?
I was pleasantly surprised and they gave me all kinds of things to do and good instructions. I was very pleased.

Sep 15, 2020

Additional comments you would like the Center team to know?
I'd like to thank them for allowing me to spend the night there. I know it was out of their normal routine and I know they're busy and all that so I wanted to thank them.

Jul 09, 2020

Additional comments you would like the Center team to know?
I think they have to improve. They should be more courteous and more attentive and take care of their patients.

Jun 24, 2020

Additional comments you would like the Center team to know?
They are doing a good job there.

Jun 03, 2020

Additional comments you would like the Center team to know?
No. The staff were outstanding and wonderful.

Apr 23, 2020

Additional comments you would like the Center team to know?
 There were some staff that were wonderful as well.

Apr 22, 2020

Additional comments you would like the Center team to know?
All the nurses there were really good.

Mar 25, 2020

Additional comments you would like the Center team to know?
I think they took good care of the older people there.

Mar 17, 2020

Additional comments you would like the Center team to know?
 Good thing the staff were very good 

Jan 28, 2020

Additional comments you would like the Center team to know?
Sometimes the food arrived cold.

Jan 21, 2020

Additional comments you would like the Center team to know?
I received a very good care.

Dec 10, 2019

Additional comments you would like the Center team to know?
All the staff from the nurses down to the kitchen staff were wonderful. The PT and OT people were very attentive all the time.

Nov 21, 2019

Additional comments you would like the Center team to know?
My husband didn't like their food.

Nov 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Keep up the good work.

Nov 06, 2019

Additional comments you would like the Center team to know?
People were full of compassion. The discharge was confusing.

Nov 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Better food.

Oct 31, 2019

Additional comments you would like the Center team to know?
They are the most wonderful people I have met.

Sep 25, 2019

Additional comments you would like the Center team to know?
I would highly recommend Rio Rancho Nursing and Rehab to anyone and I do see different veterans here in Santa Fe so I would recommend it to them also even above the places here in Santa Fe. I really liked the place. I like the vibes. To me it was different. I spoke with Kevin, the main guy in the place, I spherically found him and said that all the way from the very bottom, people cleaning the room and the doctors, service was excellent.

Sep 20, 2019

Additional comments you would like the Center team to know?
We were very satisfied. He got good care and they did their job. They made him feel comfortable and helped him become mobile again for one thing because he couldn't walk.

Sep 20, 2019

Additional comments you would like the Center team to know?
Everything was okay.

Sep 18, 2019

Additional comments you would like the Center team to know?
The cook was pretty good. Everybody treated me well.

Sep 18, 2019

Additional comments you would like the Center team to know?
I think that all my nurses were really good and so were the aides but I didn't like that there were four people in one bathroom.