Respiratory and Rehabilitation Center of Rhode Island - Ratings

Respiratory and Rehabilitation Center of Rhode Island
4.3out of 5 - 121 Customer Satisfaction Ratings

10 Woodland Drive, Coventry, RI 02816

4.3Overall Rating

Jan 28, 2021

What did you like best about your stay? What did we do well?
The CNA's were wonderful, friendly, courteous, professional, caring as were the RN's.    PT's and  OT's were excellent too.

Jan 28, 2021

What did you like best about your stay? What did we do well?
It was wonderful I would recommend this facility to anybody. The staff was excellent.
What did you like least about your stay? What could we improve?
Nothing

Dec 28, 2020

What did you like best about your stay? What did we do well?
Communication, professionalism.

Dec 01, 2020

What did you like best about your stay? What did we do well?
Therapy was excellent.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they did a great job and Im happy with their care and they've been very accommodating for me.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I highly recommend this facility, I am a nurse and I'm 100% satisfied.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The facility is, they are doing the best they can in this bad situation. They have gone above and beyond in their job description to help Al get things from the outside to make his time there more comfortable, more pleasant, with his music, movies, and they listen to him. And if I have a concerned with Al I will call the unit and tell them what Al needs and they will initiate the conversation. They are wonderful people there. I hope this place stays in business a long time, this is by far the most pleasant and comfortable and it's worth the ride.

Oct 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think overall they've been doing a fantastic job. Especially, during the pandemic it's been difficult especially patient with dementia, I think they've been very patient and understanding. I wouldn't change anything. They always seem very attentive. Overall, we're very satisfied.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We are extremely satisfied.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I just want to say that they are doing a fantastic job. In communications, they have fantastic job with making sure that my sister is extremely happy with the care that she has given. She's very needy, she knows that and they have been very good with her. And she will tell you that herself from time to time when we see each other, she always expresses this. So, I am very very happy with just the way do things although because of the COVID it's sad that we don't have much time together as much as I would like to have but i understand they wouldn't be doing as well as they work, they are if they did this things in place.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No concerns. My family member has been there for 3 years, she received nothing but excellent care and compassion from all the staff, medical and nurses. We are very happy with the facility.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I really don't. I can say I've never been there but I've spoken to everybody and from what I see, I'm very happy that she's in a facility that cares and takes good care of her. And I also was blown away, there was no virus there.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, they've been very good to my mom. They've just been really good to all.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Having the zoom meetings on a regular basis to inform us of what's going on and the fact that we get the calls that would inform us of any changes that has been a good thing for family members because they feel that they know what's going on so that's important especially during this time. I can't say enough good things being in the medical field myself and have worked in long term facilities the care that my mother's received they go above and beyond and it's been a blessing.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they are doing the best.

Sep 15, 2020

What did you like best about your stay? What did we do well?
The rehab therapy department- were very thorough and helpful, taught me how to manage my pain and occupational therapy. I cannot remember all the CNAs, nurse's names but they were all beautiful in their own right!

Jul 23, 2020

What did you like best about your stay? What did we do well?
The staff was very helpful and comforting.

Jul 23, 2020

What did you like best about your stay? What did we do well?
You got me walking so I could leave with your good care. Thank you Everyone was good and kind.   Everyone was working hard.
What did you like least about your stay? What could we improve?
I can't think of a thing. Clean, hard working, kind, caring.

Jun 17, 2020

What did you like best about your stay? What did we do well?
nursing,physicians & therapists are amazing love then all if i ever need a rehab center again i would go there....thank you again -)

Apr 13, 2020

What did you like best about your stay? What did we do well?
Everyone was really nice to me and very helpful and understanding.

Apr 13, 2020

What did you like best about your stay? What did we do well?
Felt comfortable and safe. Everyone was concerned and always ready to help. So happy to find a nursing rehab so close to home.

Apr 13, 2020

What did you like best about your stay? What did we do well?
The RN's, CNA's and housekeeping are second to none! Each staff member was positive, friendly and attentive. My needs were always met. A +++

Jan 29, 2020

What did you like best about your stay? What did we do well?
Most nurses & CNAs were exceptional, notably RNs Janet, Brandon, Brian, Kent and others as I can't recall all the names. The same goes for CNAs Brandy, Maria, Tyler and Amber. PT & OT far exceeded my expectations, notably Caryn, Paula, Meg, Michelle and Greta. They were compassionate, encouraging and determined. They each played a large role in helping me move forward.

Jan 27, 2020

What did you like best about your stay? What did we do well?
Physical Therapy - treated me like a regular guy - not a patient.

Jan 16, 2020

What did you like best about your stay? What did we do well?
Kind, caring, compassionate staff over all.

Jan 16, 2020

What did you like best about your stay? What did we do well?
The care was excellent!

Jan 08, 2020

What did you like best about your stay? What did we do well?
Friendly nurses.

Jan 03, 2020

What did you like best about your stay? What did we do well?
The care and attention was excellent.

Dec 19, 2019

What did you like best about your stay? What did we do well?
Nurse and staff were very attentive.

Dec 10, 2019

What did you like best about your stay? What did we do well?
Staff were respectful and very helpful with my needs and requests.

Dec 10, 2019

What did you like best about your stay? What did we do well?
Everything.

Nov 19, 2019

What did you like best about your stay? What did we do well?
I was very very comfortable and well cared for!

Oct 10, 2019

What did you like best about your stay? What did we do well?
The staff was very attentive to my meals and made sure I was comfortable at all times. I am answering this for my mom. She has a mild case of dementia. The staff was wonderful to her and me at all times. We will be using them for (illegible) future. Thank you

Oct 02, 2019

What did you like best about your stay? What did we do well?
Staff seem very caring and concerned for patients well fare. CNA was exceptional

Sep 03, 2019

What did you like best about your stay? What did we do well?
Day to day therapy was great.

Sep 03, 2019

What did you like best about your stay? What did we do well?
Nursing was very good. 

Jan 28, 2021

What did you like best about your stay? What did we do well?
They were there when I needed them.

Jan 11, 2021

What did you like best about your stay? What did we do well?
Explaining anything I needed to know!

Dec 28, 2020

What did you like best about your stay? What did we do well?
The physical and occupational therapists were very helpful.

Dec 28, 2020

What did you like best about your stay? What did we do well?
You were all there as I needed you.

Dec 28, 2020

What did you like best about your stay? What did we do well?
The staff and supervisors were very friendly and helpful.

Dec 10, 2020

What did you like best about your stay? What did we do well?
You made me do what was necessary for me to improve my health. It was hard for me but you did help.

Dec 01, 2020

What did you like best about your stay? What did we do well?
The staff! They did everything excellent! You must remember i was quarantined the whole short time I was there. 
What did you like least about your stay? What could we improve?
Nothing at all!

Nov 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I haven't been in the facility since February. Any information I can give is secondary from my mother. I just like to say that they are handling their response to the Covid crisis very well. That it's put a stress and strain to everyone but I really believe they are handling it the best way they can. They have kept all the residence safe so good for them.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Just keep up the good work.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Ever since he's been there, I've been very happy with everything. I don't have any complaints at all. The staff is amazing. 

Nov 06, 2020

What did you like best about your stay? What did we do well?
Nurses

Nov 06, 2020

What did you like best about your stay? What did we do well?
Roommate very friendly. CNA's very helpful.

Sep 23, 2020

What did you like best about your stay? What did we do well?
Cheerful staff.

Sep 03, 2020

What did you like best about your stay? What did we do well?
 Social worker communicated well with family. Links to Zoom Meetings worked well and were sent in a timely manner.

Aug 07, 2020

What did you like best about your stay? What did we do well?
Prompt attention given when needed.

Aug 03, 2020

What did you like best about your stay? What did we do well?
The staff

May 07, 2020

What did you like best about your stay? What did we do well?
The staff was very pleasant.

Mar 31, 2020

What did you like best about your stay? What did we do well?
Therapy

Mar 06, 2020

What did you like best about your stay? What did we do well?
1. Provided what I needed when asked. 2. Room kept clean. 3. Very concerned with safety.

Feb 25, 2020

What did you like best about your stay? What did we do well?
Care good. People friendly. Good response time.

Feb 19, 2020

What did you like best about your stay? What did we do well?
The nursing staff were nice, otherwise, no comment.

Feb 07, 2020

What did you like best about your stay? What did we do well?
Therapy = practical, focused, supportive, effective, positive Social Services = attentive and responsive.

Jan 21, 2020

What did you like best about your stay? What did we do well?
Made me feel comfortable- concerned about my pain level- kept timely schedule on my medicines.

Jan 17, 2020

What did you like best about your stay? What did we do well?
Team did everything in order to help me get well so I could go home to my family.

Oct 29, 2019

What did you like best about your stay? What did we do well?
The opportunity to engage in social activities they try to keep everyone happy.

Oct 21, 2019

What did you like least about your stay? What could we improve?
The food and the service in the first floor main dining room is excellent meals served on trays in the rooms.

Oct 16, 2019

What did you like best about your stay? What did we do well?
 PT/OT was excellent- respectful, professional, treated and dignity

Oct 10, 2019

What did you like best about your stay? What did we do well?
The friendliness of the staff

Oct 02, 2019

What did you like best about your stay? What did we do well?
They let me rest,which I need very much off.   Over all it was an excellent group of professionals. They would worked together very well and helped each other when they need it. (I went to other places , where sometimes I was told that I can't do that it's not my job)

Oct 02, 2019

What did you like best about your stay? What did we do well?
Room was kept well.

Sep 17, 2019

What did you like best about your stay? What did we do well?
Nurse gave me the newspaper