Regis Woods - Ratings

Regis Woods Center
3.8out of 5 - 85 Customer Satisfaction Ratings

4604 Lowe Road, Louisville, KY 40220-1514

3.8Overall Rating

Nov 11, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We're actually quite satisfied with the care we received at Regis Woods. We felt like she's safe there. The way they partnered with hospice was great. We're happy about the arrangements in the facility.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I guess everything is pretty good.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
My only concern is getting callbacks from people when you call to address an issue in a timely manner. Other than that, it's a great facility. It's very well managed and it's very well maintained by their staff, and I commend their staff for what they do.

Nov 09, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have done a great job with zoom. I just have some concerns about clothing like new outfits, how it is being brought to. I did not receive any notification through email but always through letter.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have been excellent. I don't have any complaints. They've been great to deal with from day one. I would recommend them highly. They've done a great job.

Oct 28, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very satisfied, overall it's excellent.

May 29, 2020

Additional comments you would like the Center team to know?
They were very professional staff and passionate with their patients.

Apr 28, 2020

Additional comments you would like the Center team to know?
They need to work on the food. If I had to go into a rehab facility I would go there because of everything. There's a shower in the room for me but it is not safe. It was just a bad time to be in a nursing home but I had rehab and they came every day. Everybody was very sweet. The physical therapist and the occupational therapist were superb. I used to work in a nursing home so I know what goes on and I know what's supposed to be done and they did it exceptionally well.

Feb 20, 2020

Additional comments you would like the Center team to know?
They were all good to me. Everything was a 5.

Nov 20, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They need to be a little bit more caring and attentive to the patients.

Nov 11, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Not really because I'm not around her all the time, but when I'm with her I can see that she's taken care of well. We didn't have that much to complain about her care.

Nov 11, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they need more effective staff that meets the needs of the patients in a timely manner. I do believe that they are trying to do that, but that is not happening. The new admin seems to be moving in that direction.

Nov 11, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They've done a great job, the director and whole unit. We were happy with the care she received.

Nov 11, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I felt like she's been very well while she was there. We were very satisfied.