Coronavirus Update

Genesis HealthCare Announces Resident and Staff COVID-19 Vaccine Acceptance Rates

To date, 84% of skilled nursing residents and 61% of skilled nursing staff have been vaccinated; Staff acceptance rates far exceed national average as reported by CDC read more

COVID-19

Vaccine Administered91%residents38%staff

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Regency Center

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3.7out of 5 - 81 Customer Satisfaction Ratings

1550 Raydale Drive, Louisville, KY 40219-5031

Awards and Affiliations

Regency Center is a 110-bed skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from an illness or injury. Regency Center is a WE HONOR VETERANS community partner!

Maps & DirectionsRequest InformationPre-book Your StayPhone: 502-968-6600

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Service & Amenities

Our Staff

Scott Stewart

Center Executive Director

Scott has been working in healthcare for over 10 years. His background in Mental Health and community mental health as well as Long Term Care. He has an earned MBA in Healthcare Management as well as his years of experience. Scott enjoys fishing, hiking, cooking and football. Scott and his daughter live here in Louisville. He is originally from Ohio, and is a Ohio State Buckeye fan. Scott has a passion for serving the residents to provide the best quality of care for them possible.

Lottie Nichols

Center Nurse Executive

Lottie began her nursing career as an RN in Neuro/Oncology. After several years, she continued her education to complete her MSN. Prior to serving our community as the Director of Nursing, Lottie was the Assistant Director of Nursing. Lottie leads an excellent nursing staff at Regency and continues to encourage her team to provide fantastic care to our residents.

Kaitlyn Crawley

Director of Marketing & Admissions

Kaitlyn graduated from Western Kentucky University with a Bachelors in Nutrition and Dietetics and has since been pursuing her Masters in Healthcare Administration with a focus in population health. Kaitlyn began her career in healthcare 5 years ago and has always been in pursuit of a lifestyle that serves her community. She is excited to be a part of Long Term Care in Louisville!

Melanie Morgan MS OTR/L

Rehabilitation Program Director

Melanie graduated from Spalding University in 2010 with a Bachelors in Occupational Health Sciences and a Masters in Occupational Therapy. Melanie's experience consists of working with acute, rehabilitation and skilled nursing patients. She has been with Genesis HealthCare as an Occupational Therapist since 2010 and became the program manager in early 2014. Melanie leads an excellent rehabilitation team that is dedicated to achieving the best patient outcomes. She enjoys working with the adult and geriatric population and seeing the outcomes that can be achieved to assist residents to return to their maximum functional abilities.

Outcomes

Ratings and Comments

3.7Overall Rating

Dec 18, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
They are always willing to contact me when something is wrong or when I need something. They respond quickly. I just think they're wonderful.

Dec 18, 2020Family Member

Dec 14, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, I am pretty satisfied with the overall experience over there. If I had any issues, I'll take her somewhere else.

Dec 18, 2020Family Member

Dec 11, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
They need to do a better job with their laundry.

Nov 09, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
A big problem I have there is that they lose laundry. The rehab is excellent. There's a guy there that has been working with my father well beyond what he should have.

Nov 07, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
No not necessarily I mean it's been quite a while since I've been there with this covid thing going on but when I was there just about everyday there were somethings that I maybe thought could be better but keeping in mind I've been over to places. They're maybe slightly better than some other places I've seen.

Oct 24, 2020Patient

Additional comments you would like the Center team to know?
I'm very dissatisfied. Nurses are not good and they ignore people. It's just very dissatisfied.

Oct 15, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm satisfied with the facility. They do a good job.

Oct 15, 2020Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
My concern is about the laundry because they don't get their clothes back. A lot of his things were missing. They have a wonderful staff there.

Sep 24, 2020Patient

Additional comments you would like the Center team to know?
They are excellent and nice people out there.

Sep 01, 2020Patient

Additional comments you would like the Center team to know?
It was all good.

Jun 01, 2020Patient

Additional comments you would like the Center team to know?
They need to improve the food. The food is horrible. The staff was kind to him and me.

Apr 23, 2020Patient

Additional comments you would like the Center team to know?
I appreciate everything that they did to me.

Mar 25, 2020Patient

Additional comments you would like the Center team to know?
Everything was great. I have nothing to complain about them.

Feb 20, 2020Patient

Additional comments you would like the Center team to know?
There were people that I would give a 1, but also some were not so good. I had two nurses that were great, but I can't remember their names. They were awesome because they attended my needs. They need to work on the call lights. They left it on for a very long period of time, not all, but to some period of shifts. One nurse, she actually fought with me about my urine. The ones that left me in my urine was awful. I don't like them calling me a pill-addict. It was 5 days after my surgery. You know, I can't do much in that condition. The discharge people were excellent. They even helped me get to the van.

Dec 26, 2019Patient

Additional comments you would like the Center team to know?
It was all good to be there.

Nov 12, 2019Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
They need to work on cleanliness and sanitation in that facility. When it comes to resident's belongings and laundry, it's not done good. There's bleach buds, issues with lost articles of clothing, things misplaced, and my dads had somebody else's clothes. So the housekeeping and laundry needs to be addressed.

Nov 09, 2019Family Member

Do you have any comments, suggestions or concerns you'd like to tell me?
I think that they're doing a good job.

Oct 25, 2019Patient

Additional comments you would like the Center team to know?
Not really. Unless, they update their bathrooms.

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