Ravenswood Village - Ratings

Ravenswood Village - WV
4.6out of 5 - 57 Customer Satisfaction Ratings

200 S. Ritchie Ave, Ravenswood, WV 26164

4.6Overall Rating

Dec 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, because we're always concerned about the Covid-19. But I think they do about everything they can to prevent the residence from catching anything. It's kind of hats off to them.

Dec 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No

Dec 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None.

Dec 04, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they need more help. My mom complains about the food.

Nov 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been great. They have not have a case of the Covid virus. They have kept them completely safe. They're shutdown but I would rather see them shutdown than have people in there getting sick and down with this virus. And I think they've taken very very good good care of her. I mean I can't say enough about them and I've told them that too personally every time I get a chance. That's clearly my opinion. See my sister is mentally challenged. And she'd also be 91 years old come January. But her husband is also mentally challenged. And he had a stroke and he died a couple of years ago. They took care of both of them just excellent. I highly recommend them. Yes I would.

Nov 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, they've been wonderful.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have just been excellent throughout this difficult board and my mom was happy there and I highly recommend them.

Oct 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, I'm satisfied.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. I'm well satisfied with the way they are taking care of my wife. They are very good at that nursing home. It%E2%80%99s one of the best she%E2%80%99s ever been in and she%E2%80%99s been in five nursing homes.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm satisfied with the care my mother receives from Ravenswood Village. The staff has done a good job with what they have to do with and the administrators. Pretty nice place.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
My dealing with them is extremely high and they do care.

Oct 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Jan 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
1. Staff in this facility are always in motion taking care of resident's needs. 2. When speaking with the Director of Social Services, DON, Therapy Director and nursing staff about my mother, it is obvious that they've had personal interaction with her and not simply read notes about her in the medical record. 3. The Director of Finance has been exceptionally helpful with Medicaid coverage issues and management of my mother's finances (patient funds).

Dec 30, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Thank you!

Dec 30, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Thank you

Dec 30, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very impressed with most of your staff. My mother's care is most important and for the most part she is content. That's what matters.

Nov 18, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Nov 18, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a wonderful facility. I can say that they need to upgrade their bathroom situations. It's not really pleasant.

Nov 18, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I have no problems with them.