Pueblo Center - Ratings

Pueblo Center
3.7out of 5 - 139 Customer Satisfaction Ratings

2611 Jones Ave., Pueblo, CO 81004-2650

3.7Overall Rating

Jan 14, 2020

Additional comments you would like the Center team to know?
I was very impressed. Everyone was very professional yet caring. My mom had never been to rehab before.

Oct 07, 2019

Additional comments you would like the Center team to know?
They are very good in taking time individually. You can tell the care was really a good experience. They care about you so much.

Dec 18, 2020

Additional comments you would like the Center team to know?
The staff was courteous and everything went well. They've done an excellent job. Overall, I am very satisfied with my stay at Genesis.

Dec 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Their meals are almost exactly alike all the time, and I know he gets tired of eating the same stuff over and over. That's the only thing that bothers me because he talks to me about that. Other than that, everything is all right.

Dec 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I want the communication to be improve. I want them to call me or I want to talk to her.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Not really. I do appreciate what they're doing. I mean they're very good about watching out especially in this covid time. Whenever there's anything with him like sometimes if he'll have a headache or something, they will let me know what's going on. They are really good.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I would really like to see them get some kind of socialization in there for eating. I just hate it that he had to eat in his room.

Nov 07, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Well, every thing seemed to be fine and my son was happy there. I never heard him having any complaints and they seemed to be pretty good.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Oct 06, 2020

Please use the space below for any comments, suggestions, or concerns.
Food- it's okay. Breakfast good and lunch not so good. Exercise with arms and legs. She can do daily routines but comb her hair. Doesn't know of any religious activities.

Oct 06, 2020

Please use the space below for any comments, suggestions, or concerns.
Food has not been good lately. Catholic but does not mind of having activity.

Oct 06, 2020

Please use the space below for any comments, suggestions, or concerns.
Used to have religious activity (reading the bible) she was not gone.

Oct 06, 2020

Please use the space below for any comments, suggestions, or concerns.
There are no religious/spiritual activities he can do.

Oct 06, 2020

Please use the space below for any comments, suggestions, or concerns.
He likes cold cereal (like frosted flakes) and enough milk. I will love to have church services.

Apr 03, 2020

Additional comments you would like the Center team to know?
My experience was not very good because I came in when there was a lockdown from the Governor. Not only that, I should've come home and not come to your place because I'm able to take care of myself. I had some problems there being locked in the room, and I wasn't very happy at that point in time. Otherwise, it was a good experience. If we hadn't been in this difficulty that we're in, it would've been excellent. You guys put on a good meal. I enjoyed your meal. I had trouble with two of the nurses, but that's probably my fault. I think you run a great facility.

Jan 21, 2020

Additional comments you would like the Center team to know?
My name is Deena Baca, I was treated so wonderful and I would come back there. I'm very proud to have genesis. The staff and the whole facility was very well train and respectful.

Dec 05, 2019

Additional comments you would like the Center team to know?
I just want to thank them so much for all the help.

Nov 29, 2019

Additional comments you would like the Center team to know?
I thank everyone who took care of me, specially the physical therapy and the CNA.

Nov 15, 2019

Additional comments you would like the Center team to know?
The food. I know you can have eggs because it's very easy but there's no hash browns. It's just the same thing over and over and over again.

Nov 01, 2019

Additional comments you would like the Center team to know?
I would recommend this facility to others.

Oct 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The food has not been very good.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
There's a very large lack of communication with the staff members.