Pleasant View Center - Ratings

Pleasant View
3.8out of 5 - 191 Customer Satisfaction Ratings

239 Pleasant Street, Concord, NH 03301

3.8Overall Rating

Jun 11, 2020

Additional comments you would like the Center team to know?
That they do a very good job up there.The physical therapy people are very nice and polite. Very nice place.

Dec 17, 2020

Additional comments you would like the Center team to know?
The therapy staff was excellent, and they treated me very well. The food was good. The nurses were very good and they worked very hard.

Nov 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they've been doing an exceptionally good job on protecting the patients from Covid.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, They're just incredible. They are such a blessing and I am very thankful for them.

Sep 14, 2020

Additional comments you would like the Center team to know?
I had very good care with the OT and PT. AJ, he was the tyrant, but he got results and then I got Robert, he was excellent. He was very compassionate. If he saw me struggling, he would show me a better way. So as far as the attendant was concerned, they were very good.

Aug 27, 2020

Additional comments you would like the Center team to know?
The staff is very good. Even though they're shorthanded and overworked to me, I'd still rate them a 5. They're very polite. They seem like they enjoy their job. It's very safe there. The food is good. It ain't the best, but it's good. The care was very good. It's very rewarding to be there as a permanent resident. It's very well maintained.

Aug 26, 2020

Additional comments you would like the Center team to know?
I was impressed. They were good.

Aug 25, 2020

Additional comments you would like the Center team to know?
No. I was treated very nicely. If I have some questions they are always right there for me.

Aug 25, 2020

Additional comments you would like the Center team to know?
They were kind of short-staffed because of Covid but they were excellent.

Aug 18, 2020

Additional comments you would like the Center team to know?
Just keep doing the same thing. It couldn't have been any better. They did everything from when I first got there until I left. It went fine. The food was good. Institutionally, usually it's not all that great, but this was fine. I'd go back and stay just because I liked it there.

Aug 14, 2020

Additional comments you would like the Center team to know?
They were four people who went above and beyond. that would be Marie, Derek, Anna and Ashley. Physical therapy Andrew and Robert did very well.

Aug 13, 2020

Additional comments you would like the Center team to know?
She did complain about the food. We couldn't go see her so we call up and ask for a specific person and it would be two days before they got back to us. I understand that they're probably shorthanded because of Covid but nevertheless it's a member of the family and we'd just like to know what's going on. The directions for what we got at home was a little bit lacking. They lost some of her clothing. The nursing staff were all very nice, friendly and good.

Aug 06, 2020

Additional comments you would like the Center team to know?
Tell them we said "Thank you.".

Aug 06, 2020

Additional comments you would like the Center team to know?
The people that work there were very good.

Jul 07, 2020

Additional comments you would like the Center team to know?
I don't have any problems with them. I will go back there instead of hospital.

Jun 30, 2020

Additional comments you would like the Center team to know?
Everything was great.

Apr 30, 2020

Additional comments you would like the Center team to know?
They were great ! 

Mar 19, 2020

Additional comments you would like the Center team to know?
It's great place and I would recommend it  !