Pikes Peak Center - Ratings

Pikes Peak Center
4.2out of 5 - 157 Customer Satisfaction Ratings

2719 N. Union Blvd., Colorado Springs, CO 80909-1145

4.2Overall Rating

Jun 05, 2020

Additional comments you would like the Center team to know?
The attention that they gave is so warm. They treat you like a family and really cares for you. I would highly recommend it.

Feb 26, 2021

Additional comments you would like the Center team to know?
I enjoyed my stay there.

Dec 17, 2020

Additional comments you would like the Center team to know?
Everything was good there.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
That's a wonderful program. She's been there for I think 2 years now maybe 3. She loves every minute of it. She's very happy there. Very content. Well cared for.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Communication needs to get stronger.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they could improve a little better with the food.

Oct 23, 2020

Additional comments you would like the Center team to know?
Everything is doing fine. I'll give them all five.

Oct 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Oct 19, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They have been very terrific with this pandemic.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very happy with the service that she's been receiving.

Oct 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We are very pleased with the care she got there.

Oct 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It was a great experience.

Oct 06, 2020

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Get back to normal no more Covid

Oct 06, 2020

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Your a very nice girl. I love this place we get plenty to eat.

Oct 06, 2020

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Because of Covid 19 we do not have the all of the outside program I do know Pike Peak will take us outside more. Thanks Debra

Oct 06, 2020

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Food has improved but it could be better.

Oct 06, 2020

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Food needs to be hot.

Oct 06, 2020

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I want to know why they don't have a vegetarian menu to choose from? Why don't they teach these people how to cook instead of throwing them in the kitchen. The last 4 days the cream of wheat was gritty and grainy not cooked right.

Oct 06, 2020

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I think the staff is very good.

Oct 06, 2020

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I am satisfied with everything.

Oct 06, 2020

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I hope things get back to what they were. Better laundry, better housekeeping, better food.

Oct 06, 2020

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Thank you for having the medical staff you do. Almost everyone of the staff are very knowledgeable about their job. You have the best activities staff.

Oct 06, 2020

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Everything is great with me and my new roommate.

Mar 06, 2020

Additional comments you would like the Center team to know?
They treated us well. We are thankful that we went there.

Feb 06, 2020

Additional comments you would like the Center team to know?
I think it was a tough situation, a tough part of the year being the holidays but for what they provided, it was a good outcome.

Jan 20, 2020

Additional comments you would like the Center team to know?
I like the staff.

Dec 06, 2019

Additional comments you would like the Center team to know?
There were some CNA's and nurses that were not as energetic as others. That's it.

Dec 05, 2019

Additional comments you would like the Center team to know?
They are very good there.

Dec 04, 2019

Additional comments you would like the Center team to know?
I was impressed with the doctor.

Nov 12, 2019

Additional comments you would like the Center team to know?
They always have great outlook and they always help us tremendously.

Nov 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Overall, we're very pleased with the care and thankful for how our family member has adjusted and is content there.

Nov 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The communication between the family and the staff could be better. Some of the staff doesn't really know what the other ones are doing.

Nov 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I just think sometimes it's very hard to get to her if I wanna speak to her. I know they're shorthanded sometimes, and that's the only problem. It might be 2 days before they'd call me back. My husband is a physician, and he was very impressed with it. He said that it's very clean and they do look after them. They don't let them get outside and roam around or anything. He really thinks it's a good place for her to be.

Nov 08, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The food is lukewarm and it's not a really good quality by the time it gets to the residents, so I think they could fix that pretty easily.

Oct 31, 2019

Additional comments you would like the Center team to know?
They used to deliver warm food.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They handle and take care of my mom really well. It's one of the best places I've seen. Everything is there. They have everything set up so they got plenty of room to take care of people, and they got the stuff to take care of people too. They just love their job. I think it's a great place.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We had an excellent experience there. My mom was there for a number of years, and the care that she received particularly at the end was excellent. We had a good experience.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
My only concern is the cleanliness of the room. There's always food and dirt on the floor. There are a couple of good nurses there.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
None whatsoever. I'm very satisfied.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We're very pleased with the service and care.

Sep 18, 2019

Additional comments you would like the Center team to know?
She was very happy being there. Everyone was so nice and made her feel comfortable. It was a really good place.

Sep 09, 2019

Additional comments you would like the Center team to know?
I'm really disappointed about her care.