Pennsburg Manor - Ratings

Pennsburg Manor
4.4out of 5 - 113 Customer Satisfaction Ratings

530 Macoby Street, Pennsburg, PA 18073

4.4Overall Rating

Jan 29, 2021

Additional comments you would like the Center team to know?
I was very pleased.

Jun 03, 2020

Additional comments you would like the Center team to know?
We are lucky to have that place in our area.

May 19, 2020

Additional comments you would like the Center team to know?
They kept us in the loop on what was going on all the time by calling us everyday. They were great with that.

May 06, 2020

Additional comments you would like the Center team to know?
I felt completely comfortable. The director made me feel so comfortable because he was willing to hand out lunch trays like everybody else working there. That let me know that as a director he cares about the facility and the people who are there. It felt homey. You can feel the energy. As soon as you come in, everyone is friendly. The Admissions Director is the best. She patiently answered all my questions and she made sure my dad had the best care. She took care of everything.

Apr 28, 2020

Additional comments you would like the Center team to know?
Everyone is very well educated there and very courteous. It was a very pleasant experience.

Apr 23, 2020

Additional comments you would like the Center team to know?
I must give kudos to all the staff. Every one of them was very nice, gentle and caring.

Mar 26, 2020

Additional comments you would like the Center team to know?
They were very nice over there. It's a very nice place. I have no complaints about it. Everybody was very good to me.

Feb 17, 2020

Additional comments you would like the Center team to know?
I just think that they did a wonderful job with her and she was very happy with it.

Jan 24, 2020

Additional comments you would like the Center team to know?
I'm very happy with their care and the way they treated me.

Jan 22, 2020

Additional comments you would like the Center team to know?
They were wonderful. They're just so busy. They don't have a chance to talk to you a little bit. Other than that, they're beautiful. If I ever have to go back to therapy again, I'll definitely go there.

Jan 07, 2020

Additional comments you would like the Center team to know?
Their physical therapy director is the best.

Oct 28, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they're doing a pretty good job. The food is excellent. I think the place is very nice. Compared to a number of nursing homes that he's been in or that my mother was in or my aunt was in, none of them were as good as this one.

Oct 28, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They've been very good. I'm very satisfied with what they're doing. They're very capable of taking care of her and her needs with dementia, so I'm definitely satisfied.

Oct 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We are really very happy with Pennsburg Manor.

Feb 01, 2021

Additional comments you would like the Center team to know?
Sometimes there's not too much they can do because of this flu.

Jan 18, 2021

Additional comments you would like the Center team to know?
All the employee were excellent and they're always there to help me and the care was excellent too. The food was good and I will recommend them for rehab facility choices if necessary.

Dec 21, 2020

Additional comments you would like the Center team to know?
I was taken care of really well.

Dec 18, 2020

Additional comments you would like the Center team to know?
Everybody was nice to me.

Nov 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased with the care. I wish I could see my mom more but I understand because of the pandemic.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They really take care of my sister. They are very good.I have no complaints.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No. Because I guess we haven't been able to visit. And my mother is deaf and somewhat blind so I can't even call to talk or facetime really because she can't hear or see us. Until we can go back on a regular schedule that we can visit, I really cannot say.

Nov 18, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Just that I don't get the email that I should be getting. I keep calling when they keep saying to update my email. I know with this virus we all can't get in and I understand all that, but it makes difficult I haven't seen her so long. And sometimes they don't put the phone where she can reach it. My email address is bambunch@gmail.com. I'd like to double check if that's the one they're using because I'm not getting it so I just want to make sure I get in. Other than that, they're doing a good job. And it's not their fault because of the virus.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
My mom seems to be happy. The staff has been wonderful to me. They have been in contact with me if my mom has an issue, they call me, I call them. The way that they have been in contact with me and the things that they do for my mom and, I cannot complain. They actually took the time out to find a roommate for my mom that she actually gets along with. They actually set things off wonderfully. I think it is a good facility.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They lost his glasses, and I haven't heard if they ever found them. That's my only concern. Other than that, we're very satisfied.

Nov 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They called me yesterday and I appreciate it because I was able to spend time with my mother. I know it's not their fault, but they need to let the patients see their family.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're doing an excellent job. I would recommend the place.

Oct 29, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Her only concern is the food. She very rarely eats any of the meals other than breakfast.

Oct 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I can't complain to anyone in the facility. They're very sincere in anything they even invited me personally and inform about the lockdown because they realize about my presence everyday there for my wife. I will recommend the place.

Oct 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
It's commendable how the nursing home is doing. I can't wait until things get settle down.

Sep 22, 2020

Additional comments you would like the Center team to know?
They did great.

Jan 20, 2020

Additional comments you would like the Center team to know?
They took very good care of me while I was there and they were very nice.

Jan 10, 2020

Additional comments you would like the Center team to know?
Generally speaking I think they did a good job.

Jan 08, 2020

Additional comments you would like the Center team to know?
The nurses there treated me like I was their older sister. I can't praise them enough, the nurses, and the pharmacists and the office people, the treated me with the utmost respect and also the people where they teach you how to walk again.

Jan 02, 2020

Additional comments you would like the Center team to know?
Only that mostly everyone there were absolutely compassionate. Several of them were really caring. Not everyone wasn't, but there were a couple that were more on that end. Other than that, I had a nice stay. The food was great. Everybody was nice including my PT people. My physical therapy, they were absolutely wonderful.

Nov 11, 2019

Additional comments you would like the Center team to know?
Only thing I was upset about was that I couldn't come right home and that I had to go to assisted living, but it turns out to be a good thing for me.

Oct 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
There is no family area to visit with a loved one for the people on the dementia floor. There's a little dining room there which we go to, but it's not really pleasant. That's one of the reasons I would not recommend this highly to other people. It's just a very old building, which is fine because it's clean and all, but I think they could maybe have some area where you have a few plants and a table or a couch that we could stay in when we visit a family member.

Oct 10, 2019

Additional comments you would like the Center team to know?
They are very good and helpful people.

Oct 07, 2019

Additional comments you would like the Center team to know?
I thought they did a really good job for him.