Palm Center - Ratings

Palm Center
4.1out of 5 - 254 Customer Satisfaction Ratings

40 Parkhurst Road, Chelmsford, MA 01824

4.1Overall Rating

Feb 16, 2021

Additional comments you would like the Center team to know?
They were very kind, sympathetic, and simply wonderful. They also took good are of me. The best place I have been with.

Feb 11, 2021

Additional comments you would like the Center team to know?
The place was amazing from the people to the staff and food. I could have stayed more weeks. I will go back there.

Dec 17, 2020

Additional comments you would like the Center team to know?
I received excellent care there and wouldn't hesitate to go back if needed to be. The food was very good. They answered my buzzer properly and they have passion in their care because when someone needs to ring for the bathroom, they're there soon enough. I'm pleased with my staff.

Dec 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff is very accommodating. They've been nothing but wonderful for us, and I think that they're dealing with very difficult time. I think that they're doing the best that they can in the situation that they're in.

Dec 04, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I've been really happy with their approach that they have taken to the covid. Their communication with the family has been excellent.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing a good job of keeping us informed on what's going on with Covid and the visitation.

Oct 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No, other than my comment is I much appreciate the staff for everything they've done for my mother. They are quite excellent and they really, really tried to accommodate me and my mom in many occasions to the best of their ability. And I've known them for a long time, and they know me and it's a good relationship. I'm very grateful for that because I know the stuff I know my mom is in good care. I have a lot of confidence that they've been able to take care of her.

Sep 09, 2020

Additional comments you would like the Center team to know?
The aides were very good. They respond to my calls right away.

Sep 02, 2020

Additional comments you would like the Center team to know?
I didn't like the bed because it's not that comfortable. The staff was excellent. Everybody was just accommodating, competent, intelligent and helpful

Jun 25, 2020

Additional comments you would like the Center team to know?
I've been in a number of such facilities since the New Year. I've been into a hospital 4 times and I've been in rehab 4 times, and the Palm Center facility was the best of all by far. Some of the nighttime people are a little lesser quality than the very excellent daytime people.

Feb 04, 2020

Additional comments you would like the Center team to know?
They did a great job.

Jan 28, 2020

Additional comments you would like the Center team to know?
They made my stay special.

Jan 21, 2020

Additional comments you would like the Center team to know?
I don't have anything bad to say about the facility. Everything was excellent.

Jan 10, 2020

Additional comments you would like the Center team to know?
I just really like them. They are very kind and sweet. Everybody was just very nice and caring.

Jan 07, 2020

Additional comments you would like the Center team to know?
Overall I was very pleased with the care that I got there. Sometimes when you rang the bell, it took them a long time to come, but it's understandable because they have other patients.

Jan 06, 2020

Additional comments you would like the Center team to know?
They are treating me well. What else can I say. They are great.

Dec 30, 2019

Additional comments you would like the Center team to know?
I think I love the place. The food was good because I gained weight. They took good care of me and everything. I love that place.

Nov 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They're really great. On my mother's wing, they're wonderful. The staff works so hard. I used to be a nurse myself, and I see the caring attitude of the staff. The food used to be much better, but then a new cook came in, and things aren't the best right now. That's a little disappointing. I hear a lot of complaints about it, and I think they're addressing it. I'm not happy with the bathroom as far as it's cleanliness. I'm really happy with the care my mom gets. I'm really happy with the way the girls worked with the residents. I think they really do a great job.

Nov 18, 2019

Additional comments you would like the Center team to know?
Very pleased and nothing more I can say. I'm very happy and no problem.

Oct 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff was very good. I learn to know well and I'm confident they are doing so well with my mother. There's just a problem with being responsive . They are very patient and they always tried their best every time.

Sep 25, 2019

Additional comments you would like the Center team to know?
I think they're doing a good job.

Sep 12, 2019

Additional comments you would like the Center team to know?
I chose them because they did well in my previous stay.