Palm Center - Ratings

Additional comments you would like the Center team to know?
They were very kind, sympathetic, and simply wonderful. They also took good are of me. The best place I have been with.

Additional comments you would like the Center team to know?
The place was amazing from the people to the staff and food. I could have stayed more weeks. I will go back there.

Additional comments you would like the Center team to know?
I received excellent care there and wouldn't hesitate to go back if needed to be. The food was very good. They answered my buzzer properly and they have passion in their care because when someone needs to ring for the bathroom, they're there soon enough. I'm pleased with my staff.

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff is very accommodating. They've been nothing but wonderful for us, and I think that they're dealing with very difficult time. I think that they're doing the best that they can in the situation that they're in.

Do you have any comments, suggestions or concerns you'd like to tell me?
I've been really happy with their approach that they have taken to the covid. Their communication with the family has been excellent.

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing a good job of keeping us informed on what's going on with Covid and the visitation.

Do you have any comments, suggestions or concerns you'd like to tell me?
No, other than my comment is I much appreciate the staff for everything they've done for my mother. They are quite excellent and they really, really tried to accommodate me and my mom in many occasions to the best of their ability. And I've known them for a long time, and they know me and it's a good relationship. I'm very grateful for that because I know the stuff I know my mom is in good care. I have a lot of confidence that they've been able to take care of her.

Additional comments you would like the Center team to know?
The aides were very good. They respond to my calls right away.

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I didn't like the bed because it's not that comfortable. The staff was excellent. Everybody was just accommodating, competent, intelligent and helpful

Additional comments you would like the Center team to know?
I've been in a number of such facilities since the New Year. I've been into a hospital 4 times and I've been in rehab 4 times, and the Palm Center facility was the best of all by far. Some of the nighttime people are a little lesser quality than the very excellent daytime people.

Additional comments you would like the Center team to know?
They did a great job.

Additional comments you would like the Center team to know?
They made my stay special.

Additional comments you would like the Center team to know?
I don't have anything bad to say about the facility. Everything was excellent.

Additional comments you would like the Center team to know?
I just really like them. They are very kind and sweet. Everybody was just very nice and caring.

Additional comments you would like the Center team to know?
Overall I was very pleased with the care that I got there. Sometimes when you rang the bell, it took them a long time to come, but it's understandable because they have other patients.

Additional comments you would like the Center team to know?
They are treating me well. What else can I say. They are great.

Additional comments you would like the Center team to know?
I think I love the place. The food was good because I gained weight. They took good care of me and everything. I love that place.

Do you have any comments, suggestions or concerns you'd like to tell me?
They're really great. On my mother's wing, they're wonderful. The staff works so hard. I used to be a nurse myself, and I see the caring attitude of the staff. The food used to be much better, but then a new cook came in, and things aren't the best right now. That's a little disappointing. I hear a lot of complaints about it, and I think they're addressing it. I'm not happy with the bathroom as far as it's cleanliness. I'm really happy with the care my mom gets. I'm really happy with the way the girls worked with the residents. I think they really do a great job.

Additional comments you would like the Center team to know?
Very pleased and nothing more I can say. I'm very happy and no problem.

Do you have any comments, suggestions or concerns you'd like to tell me?
The staff was very good. I learn to know well and I'm confident they are doing so well with my mother. There's just a problem with being responsive . They are very patient and they always tried their best every time.

Additional comments you would like the Center team to know?
I think they're doing a good job.

Additional comments you would like the Center team to know?
I chose them because they did well in my previous stay.