Oak Grove Center - Ratings

Oak Grove
4.3out of 5 - 143 Customer Satisfaction Ratings

27 Cool Street, Waterville, ME 04901

4.3Overall Rating

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I love it there, they're very responsive taking care of my mother.

Oct 24, 2020

Additional comments you would like the Center team to know?
The food there was excellent and the people that work there did and an excellent job.

Aug 05, 2020

Additional comments you would like the Center team to know?
They did really well. Everything was excellent. I would recommend it to anybody. I have no qualms whatsoever. They did absolutely beautiful.

Jul 23, 2020

Additional comments you would like the Center team to know?
They were very good. The staff was very attentive.

Jun 04, 2020

Additional comments you would like the Center team to know?
Continue to keep the same staff. Everything was organized and well completed, so I'm happy. In fact, I'd like to be back there. It's easier than being at home.

Mar 25, 2020

Additional comments you would like the Center team to know?
I would highly recommend anybody to go there. I heard so much from people of how their care was and how kind the nurses are. All of that was true from what we've seen.

Jan 21, 2021

Additional comments you would like the Center team to know?
I was taken good care.

Dec 18, 2020

Additional comments you would like the Center team to know?
No. I would recommend it.

Dec 18, 2020

Additional comments you would like the Center team to know?
No

Dec 17, 2020

Additional comments you would like the Center team to know?
No.

Dec 16, 2020

Additional comments you would like the Center team to know?
No.

Dec 03, 2020

Additional comments you would like the Center team to know?
I was very happy with the service and they did a good job.

Dec 02, 2020

Additional comments you would like the Center team to know?
Everything is fine.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
No.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None.

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
None

Oct 23, 2020

Additional comments you would like the Center team to know?
None.

Oct 23, 2020

Additional comments you would like the Center team to know?
Yes, is there any way that you can put down there that, it's based a lot of my answers on these questions that I answered are because of the virus it's not the company or the people. My restrictions and problems I have in there, a lot of it had to do with the virus and being understaffed and they're doing the best they can.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I really appreciate them. They really work so hard and do great stuff. They listen and care. The food was always excellent. The staff hygiene was wonderful. They always look presentable, clean and professional.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They keep in touch with me and keep me informed since the COVID.

Sep 30, 2020

Additional comments you would like the Center team to know?
They're a little short-handed sometimes, but I think they did well.

Sep 15, 2020

Additional comments you would like the Center team to know?
The care was great and the people were nice.

Sep 08, 2020

Additional comments you would like the Center team to know?
They did a great job.

Sep 01, 2020

Additional comments you would like the Center team to know?
Everything went well.

Aug 12, 2020

Additional comments you would like the Center team to know?
In terms of the staff, there were several staff there that were absolutely outstanding.

Jun 25, 2020

Additional comments you would like the Center team to know?
They treat me well.

Jun 24, 2020

Additional comments you would like the Center team to know?
I was very satisfied of everything.

Jun 08, 2020

Additional comments you would like the Center team to know?
I was treated very good.

May 29, 2020

Additional comments you would like the Center team to know?
I was pleased with the care that they gave to him.

May 15, 2020

Additional comments you would like the Center team to know?
The nurses were very good to me. They took very good care of me.

May 04, 2020

Additional comments you would like the Center team to know?
I was happy. The food was very good. The people were nice.

Apr 30, 2020

Additional comments you would like the Center team to know?
They were very good.

Apr 27, 2020

Additional comments you would like the Center team to know?
Thank you for taking of my mother.

Apr 14, 2020

Additional comments you would like the Center team to know?
My stay was kind of unusual because of the lockdown and people not being allowed in and so forth. I think they did well as they could with what was going on.

Apr 08, 2020

Additional comments you would like the Center team to know?
They did a good job.

Apr 01, 2020

Additional comments you would like the Center team to know?
I was treated fairly well when I was up over there. I was well taken care of. Everybody was very friendly. I didn't have a problem. Everything was fine.

Feb 28, 2020

Additional comments you would like the Center team to know?
No. I was taken pretty good care of. I can't complain.

Feb 26, 2020

Additional comments you would like the Center team to know?
The care was fine. There should be test for UTI to check the condition before she got discharge. Other than that, the care was just fine for her.

Feb 26, 2020

Additional comments you would like the Center team to know?
I just can say that the staff were so good to me. They are very caring people and I can attest to that. It's good to be sent home.

Feb 19, 2020

Additional comments you would like the Center team to know?
No, they were very good.

Feb 18, 2020

Additional comments you would like the Center team to know?
I was happy they treated me well. I had no problem.

Jan 14, 2020

Additional comments you would like the Center team to know?
I think it went pretty well.

Jan 03, 2020

Additional comments you would like the Center team to know?
I spent a month there. I had excellent care. I had fantastic care and service. Everybody else was excellent.

Dec 16, 2019

Additional comments you would like the Center team to know?
They were excellent.

Dec 09, 2019

Additional comments you would like the Center team to know?
They provided him with better PT, and they provided him with better care than the other rehab facility he was in.

Nov 14, 2019

Additional comments you would like the Center team to know?
They provided a great care.

Nov 01, 2019

Additional comments you would like the Center team to know?
Everything was excellent.

Nov 01, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
My father is a very difficult patient and they are all just wonderful. They have no problems, they're very nice about coming to me. I can go to them, they come to me if they have a concern. I have absolutely no problems. He is a very difficult patients.

Oct 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I missed some of their meetings but overall they do a good job.

Oct 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to have like some sort of communication like monthly or weekly through email on how care is doing there or some kind of information. Or contact us every now and then. Little bit more communication with the family. And another way of family involvement during weekend.

Oct 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased with the service and very happy.

Oct 19, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Excellent place and I'm very satisfied with it.

Sep 25, 2019

Additional comments you would like the Center team to know?
They have wonderful food. The physical and occupational therapists were very good. Overall, everything was good.