Oak Grove Center - Ratings
27 Cool Street, Waterville, ME 04901
Do you have any comments, suggestions or concerns you'd like to tell me?
I love it there, they're very responsive taking care of my mother.
Additional comments you would like the Center team to know?
The food there was excellent and the people that work there did and an excellent job.
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They did really well. Everything was excellent. I would recommend it to anybody. I have no qualms whatsoever. They did absolutely beautiful.
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They were very good. The staff was very attentive.
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Continue to keep the same staff. Everything was organized and well completed, so I'm happy. In fact, I'd like to be back there. It's easier than being at home.
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I would highly recommend anybody to go there. I heard so much from people of how their care was and how kind the nurses are. All of that was true from what we've seen.
Additional comments you would like the Center team to know?
I was taken good care.
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No. I would recommend it.
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No
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No.
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No.
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I was very happy with the service and they did a good job.
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Everything is fine.
Do you have any comments, suggestions or concerns you'd like to tell me?
No.
Do you have any comments, suggestions or concerns you'd like to tell me?
None.
Do you have any comments, suggestions or concerns you'd like to tell me?
None
Additional comments you would like the Center team to know?
None.
Additional comments you would like the Center team to know?
Yes, is there any way that you can put down there that, it's based a lot of my answers on these questions that I answered are because of the virus it's not the company or the people. My restrictions and problems I have in there, a lot of it had to do with the virus and being understaffed and they're doing the best they can.
Do you have any comments, suggestions or concerns you'd like to tell me?
I really appreciate them. They really work so hard and do great stuff. They listen and care. The food was always excellent. The staff hygiene was wonderful. They always look presentable, clean and professional.
Do you have any comments, suggestions or concerns you'd like to tell me?
They keep in touch with me and keep me informed since the COVID.
Additional comments you would like the Center team to know?
They're a little short-handed sometimes, but I think they did well.
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The care was great and the people were nice.
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They did a great job.
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Everything went well.
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In terms of the staff, there were several staff there that were absolutely outstanding.
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They treat me well.
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I was very satisfied of everything.
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I was treated very good.
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I was pleased with the care that they gave to him.
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The nurses were very good to me. They took very good care of me.
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I was happy. The food was very good. The people were nice.
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They were very good.
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Thank you for taking of my mother.
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My stay was kind of unusual because of the lockdown and people not being allowed in and so forth. I think they did well as they could with what was going on.
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They did a good job.
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I was treated fairly well when I was up over there. I was well taken care of. Everybody was very friendly. I didn't have a problem. Everything was fine.
Additional comments you would like the Center team to know?
No. I was taken pretty good care of. I can't complain.
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The care was fine. There should be test for UTI to check the condition before she got discharge. Other than that, the care was just fine for her.
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I just can say that the staff were so good to me. They are very caring people and I can attest to that. It's good to be sent home.
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No, they were very good.
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I was happy they treated me well. I had no problem.
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I think it went pretty well.
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I spent a month there. I had excellent care. I had fantastic care and service. Everybody else was excellent.
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They were excellent.
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They provided him with better PT, and they provided him with better care than the other rehab facility he was in.
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They provided a great care.
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Everything was excellent.
Do you have any comments, suggestions or concerns you'd like to tell me?
My father is a very difficult patient and they are all just wonderful. They have no problems, they're very nice about coming to me. I can go to them, they come to me if they have a concern. I have absolutely no problems. He is a very difficult patients.
Do you have any comments, suggestions or concerns you'd like to tell me?
I missed some of their meetings but overall they do a good job.
Do you have any comments, suggestions or concerns you'd like to tell me?
I would like to have like some sort of communication like monthly or weekly through email on how care is doing there or some kind of information. Or contact us every now and then. Little bit more communication with the family. And another way of family involvement during weekend.
Do you have any comments, suggestions or concerns you'd like to tell me?
I'm very pleased with the service and very happy.
Do you have any comments, suggestions or concerns you'd like to tell me?
Excellent place and I'm very satisfied with it.
Additional comments you would like the Center team to know?
They have wonderful food. The physical and occupational therapists were very good. Overall, everything was good.