North Cape Center - Ratings

North Cape Center
4.1out of 5 - 190 Customer Satisfaction Ratings

700 Town Bank Rd, North Cape May, NJ 08204

4.1Overall Rating

Feb 10, 2021

Additional comments you would like the Center team to know?
It was a superb, professional, service.

Jan 29, 2021

Additional comments you would like the Center team to know?
No. Everybody was good there and I enjoyed it. They made the stay as pleasant as it can be.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're a great team up there. I can't thank them enough.

Apr 27, 2020

Additional comments you would like the Center team to know?
They were very professional with everything that they were going through. They treated me well. I couldn't ask for more.

Apr 06, 2020

Additional comments you would like the Center team to know?
I was just very pleased with the staff and the quality of care. If I would put the call light on, they would answer it in a timely fashion.

Apr 02, 2020

Additional comments you would like the Center team to know?
I would definitely recommend them to anybody.

Mar 31, 2020

Additional comments you would like the Center team to know?
It was a good stay. I thought they did everything well.

Dec 11, 2019

Additional comments you would like the Center team to know?
It was an outstanding experienced. I just had very good care over there.

Nov 12, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a great facility and well run.

Nov 12, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's a wonderful facility. It is close by, which is a good thing. The nurses and the staff really are very caring. They are really very good. They make it a happy and fun type of atmosphere for them. It's a very nice facility and they do their very best with the patients.

Jan 27, 2021

Additional comments you would like the Center team to know?
I have no complaints except I'd like to know about the second shot of the vaccine for the virus. I had the first shot there and I want to know when the second one is scheduled. They said somebody would call me and I'd get the shot.

Nov 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They're absolutely wonderful at what they do.

Nov 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they're doing really well. I feel really good that she's there and that they're taking good care of her like that.

Nov 16, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The manager part of the staff, they are wonderful. We have out meeting on the zoom and they are doing everything they can to keep us informed and answer our questions in a timely manner.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They always give information about my mother and the COVID-19 works, and that's really wonderful. Good to know my mom is okay.

Nov 13, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Some of it was very poor. They don't move things along as quickly as we like. The communication about Covid and everything is good.

Oct 23, 2020

Additional comments you would like the Center team to know?
They were very good to me.

Oct 17, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
This is one of the best facility that I've been involved with especially this covid crisis. It's been extraordinary.

Oct 14, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I think they do a good job, an excellent job. I think whoever is doing the hiring there is doing an excellent job because they have quality staff.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I can communicate with my family member and it is excellent.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
Sabrina the director does a wonderful job.

Aug 12, 2020

Additional comments you would like the Center team to know?
During the discharge I just didn't know what was going on or when I was going. My walker hadn't arrived. Other than that I thought they did a really good job for me. The staff at times went overboard like leaving physical therapy equipment for me over the weekend because I wasn't getting therapy. They left a couple things for me to do on my own.

Jul 22, 2020

Additional comments you would like the Center team to know?
It was my second time and the PT and OT were very good.

Apr 27, 2020

Additional comments you would like the Center team to know?
They were highly professional and know their job. When you needed something, you got it.

Mar 13, 2020

Additional comments you would like the Center team to know?
Everyone was pleasant and cooperative. I don't have one single disappointment. They were excellent in all areas.

Jan 08, 2020

Additional comments you would like the Center team to know?
The staff was great and everybody was nice.

Dec 23, 2019

Additional comments you would like the Center team to know?
I have no complaints at all about the center whatsoever.

Dec 04, 2019

Additional comments you would like the Center team to know?
No, overall they've been really good with him every time that he's been there. I would keep him there if he has to come back there.

Dec 02, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
He doesn't like the coffee at all. He's happy there. There was one incident, and they wrapped around it really quickly and resolved it, and he likes it.

Dec 02, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
I like it. I like the way they handle things. I just like everything that they do.

Nov 29, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Other than the laundry and the food, no, I think I'm good.

Nov 27, 2019

Additional comments you would like the Center team to know?
I was pleased and my husband was very pleased by the care they provided. The aides were good and when were needing them, they were there, we didn't have to wait.

Nov 26, 2019

Additional comments you would like the Center team to know?
The food needs to be improved.

Nov 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
The care was good. They were prompt and they do apologize when they make a mistake.

Nov 25, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
There is always room for improvement, but she was happy.

Nov 12, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
It's good.

Nov 11, 2019

Additional comments you would like the Center team to know?
The food was cold sometimes, a lot of people were not crazy about the food.  But everything else was great. Everybody else was very helpful in rehab.

Oct 30, 2019

Additional comments you would like the Center team to know?
No, I have no complaints about the staff. They were really lovely and able.

Oct 26, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
They are very approachable. They are great.

Oct 11, 2019

Additional comments you would like the Center team to know?
No, I just think it's an excellent service.

Oct 10, 2019

Additional comments you would like the Center team to know?
I find everything very good. I can't complain anything.

Oct 10, 2019

Additional comments you would like the Center team to know?
They need to improve the food. They'd only give you 2 choices for lunch and dinner, and they'd give you no choices for breakfast, and half of the time, there's not enough to eat. As far as the particular diets go, since they don't offer anything, I'm a diabetic and there was no carb-friendly diets.

Oct 07, 2019

Additional comments you would like the Center team to know?
No, I just appreciate everything everybody did. They were all very nice people.

Oct 07, 2019

Additional comments you would like the Center team to know?
The food was not great.

Oct 07, 2019

Additional comments you would like the Center team to know?
I was very comfortable. The PT was great. I would recommend them to anybody.

Sep 25, 2019

Additional comments you would like the Center team to know?
They were excellent with their job. I also enjoy their food. I can't say better nothing than that. The kitchen was very good. I and these 3 square meals in my life for years as I enjoyed.

Sep 23, 2019

Additional comments you would like the Center team to know?
They were all excellent.

Sep 20, 2019

Additional comments you would like the Center team to know?
The therapists was excellent.

Sep 13, 2019

Additional comments you would like the Center team to know?
Their food wasn't that great.

Sep 13, 2019

Additional comments you would like the Center team to know?
Everything was okay. The only problem I found was the food.

Sep 12, 2019

Additional comments you would like the Center team to know?
I got nothing but great treatment there.