New Martinsville Center - Ratings

New Martinsville Center
4.4out of 5 - 80 Customer Satisfaction Ratings

225 Russell Avenue, New Martinsville, WV 26155-1572

4.4Overall Rating

Feb 16, 2021

Additional comments you would like the Center team to know?
They need to have a better form of communication in there.

Dec 15, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are very well equipped and they have excellent staff. They keep me informed frequently.

Dec 11, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We chose the center because it's convenient and we know people, and it's been a good job with them. Our family member has been here about 5 or 6 years, and she's doing good. If someone has a family member that was sick and needed to go here, I would recommend the place for them.

Nov 06, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I thank them for being there for her.

Nov 02, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
This has been convenient and the safest place for her. This has been the best for us with the kids having interaction with her. 

Oct 27, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
My father just came from there. They've done such a wonderful job during this difficult time. I know from my father's experience that the staff has been wonderful and treated him wonderfully. I was able to visit with him through the windows.  As a " Thank You " for all they've done, I just took them some individually wrapped candy bars, cookies, potato chips and a card.  

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They made my mom feel very well and cared for. They did little things to brighten up her days. They are very welcoming to the family.

Oct 12, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I'm really impressed with everything. They did a really good job with the covid stuff and letting us know.

Sep 30, 2020

Additional comments you would like the Center team to know?
It's excellent.

Mar 06, 2020

Additional comments you would like the Center team to know?
I was very impressed with the service I received.

Jan 07, 2020

Additional comments you would like the Center team to know?
They did great.

Jan 02, 2020

Additional comments you would like the Center team to know?
I couldn't complain at all. They just got good workers and they worked really hard. They treat you with compassion, so I can't ask for more than that.

Dec 09, 2019

Additional comments you would like the Center team to know?
The nurses were very funny.

Nov 14, 2019

Additional comments you would like the Center team to know?
I appreciate everything they did for me.

Nov 04, 2019

Additional comments you would like the Center team to know?
The food was excellent. It was great.

Oct 28, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
Just keep on doing what they keep on doing.

Oct 23, 2019

Do you have any comments, suggestions or concerns you'd like to tell me?
We gone through some significant loss in the last year and the staff has been supportive towards my grandmother and her needs. That's it.